Stop "Norton subscription has expired today" from scamming you

Also Known As: "Norton subscription has expired today" virus
Distribution: Moderate
Damage level: Medium

"Norton Subscription Has Expired Today" removal instructions

What is "Norton subscription has expired today"?

"Norton subscription has expired today" is a fraudulent pop-up alert, claiming that (in this case, Norton) antivirus suite subscription has expired and requires renewal. Such scam messages are displayed by various deceptive websites. These sites are rarely visited willingly, most visitors access it through unauthorized redirects. Usually via clicking on intrusive advertisements (likely hosted by compromised websites) or force-opened by PUAs (potentially unwanted applications). It should be known, that PUAs do not need express user permission to invade their devices. Aside from causing redirects, they also run invasive ad campaigns and some can track data.

Norton subscription has expired today scam

The pop-up states that (as though from the Norton Renewal Center) that the Norton antivirus subscription has become void (expired). It urges users to renew it to protect their systems from latest Ransomware viruses. While clicking the "Renew Now" button does lead to the legitimate Norton antivirus website (the products/purchase page specifically), this pop-up message is nonetheless considered to be a scam. Many deceitful websites display such alerts and then lead users to malicious sites (e.g. the phishing or scam type) and/or offer malignant content to download/install (e.g. browser hijackers, adware or other unwanted programs). Complying with "Norton subscription has expired today" requests may lead to system invasions/infections and/or various privacy issues. It is strongly recommended to ignore this message and leave the site showing it immediately. Some rogue websites can execute scripts to prevent users from closing browser tabs/windows. Should users encounter such, using the Task Manager to end the browser process or rebooting the system - will eliminate this issue. However, it should be noted, that when reopening the browser, the previous session should not be restored. Since the previous session still retains the scam site (or the page that caused the initial redirect) - the pop-up will be displayed again.

As mentioned in the introduction, PUAs can generate redirects to various untrustworthy/malicious sites. They can deliver intrusive advertisement campaigns as well. By implementing a wide variety of tools, they can enable third party graphical content. Thereby, delivering adverts (pop-ups, banners, surveys, coupons and etc.), which can severely hinder browsing. Said intrusive ads can limit browsing speed and site visibility (doing the latter by overlaying the page's content). However, the advertisements themselves have certain heinous abilities. Invasive adverts (often sporting a highly legitimate and harmless look) also cause redirects to similarly hazardous websites and some can even execute scripts, designed to autonomously download/install PUAs. Another capability of undesirable applications that is worth noting, is data tracking. By spying on users' browsing habits, they can gather personal information (IP address, geolocation and personal details). This info is then passed onto third parties, intent on misusing it in order to generate revenue (possibly through serious criminal behavior). Therefore, data tracking content present on systems can lead to severe privacy issues, even identity theft. Due to these threats to computer integrity and user safety, all PUAs must be removed without delay.

Threat Summary:
Name "Norton subscription has expired today" virus
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim The pop-up message claims that Norton anti-virus suite's subscription has expired and encourages users to renew it immediately.
Related Domains
trkmilitirodje[.]info
Serving IP Address (trkmilitirodje[.]info)
207.154.230.164
Detection Names (trkmilitirodje[.]info)
Fortinet (Phishing), Full List Of Detections (VirusTotal)
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Removal

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"Norton subscription has expired today" is but one of many scam messages out there. Similar ones include "Your McAfee Subscription Has Expired""Microsoft Alert Your Data Is At Risk""Google Chrome Support Centre" and etc. They often warn of present imaginary threats (various viruses, malware or unwanted programs) and implore users to take immediate action. Through fake antivirus purchases or likewise fraudulent technical support services, the designers of these deceitful alerts generate revenue. PUAs also share certain traits in-between. They usually offer some sort of "useful" and "beneficial" features to lure users into installing them. However, these features seldom work as advertised, and in most cases are outright nonfunctional. Unwanted apps are created solely for the purpose of generating revenue for their developers; to users they are either nuisances or downright threats.

How did potentially unwanted applications install on my computer?

Some PUAs have official download websites, where they are often advertised as "free". However, unwanted applications can be inadvertently installed along with desired software. "Bundling" is a false marketing technique, by which ordinary programs are packed together with undesirable content. Rushing through the installation process (ignoring terms, skipping steps, using pre-set options) increases the risk of PUAs slipping in. These rogue apps are also furthered by invasive ads, which when clicked, can execute scripts to download/install them.

How to avoid installation of potentially unwanted applications?

It is highly recommended to use only official and verified download sources (preferably, direct download links). Using P2P (peer-to-peer) sharing networks and other third party downloaders is strongly advised against. When installing, users should read terms to ensure that they are installing exactly what they desire, without any malicious side-effects and/or additions. Other installation advices include: using "Custom/Advanced" settings and opting-out/declining installing or downloading supplementary apps/features. Cautious and prudent browsing habits are encouraged; i.e. avoiding suspicious advertisements and websites. Should users encounter dubious adverts and/or undesirable redirects, they are recommended to inspect their device and remove all suspect applications and/or browser extensions/plug-ins. If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.

Text presented in "Norton subscription has expired today" pop-up:

Norton Renewal Center: Your Norton subscription has expired today. Renew now to protect your computer from the latest Ransomware viruses.

Screenshot of the background page:

 Screenshot of the background webpage

Text presented in the background page:

Your Norton Subscription Has Expired on September 10, 2019
Your Norton 360 subscription has expired.

Renew Norton 360 now to stay protected
If your devices are unprotected, they are at risk for viruses and other malware. Renew now to maintain your protection.

Screenshot of page redirected to:

Screenshot of redirected page

The appearance of "Norton subscription has expired today" pop-up (GIF):

Appearance of

Instant automatic removal of Norton subscription has expired today virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Norton subscription has expired today virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

PUAs uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the "norton subscription has expired today" virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "norton subscription has expired today" virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "norton subscription has expired today" virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove "norton subscription has expired today" virus from your computer, please ask for assistance in our malware support forum.

Post a comment:
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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
Norton subscription has expired today virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of "Norton subscription has expired today" virus on your mobile device.
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Platform: Windows

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