"Sextortion Email (Dash)" removal guide
What is "Sextortion Email (Dash)"?
Scammers behind this scam try to trick its recipients into transferring them Dash cryptocurrency. According to scammers, they have recorded a compromising video and will spread it (send it to other people) if recipients will not pay them a particular amount of cryptocurrency. Emails of this kind should never be trusted, we strongly recommend to ignore them.
According to this sextortion email, recipient's computer was infected with a malicious RAT (Remote Access Tool/Trojan), a software that allows to access and control computers remotely. This tool was used to steal all accounts and record a video. To be more precise, it is stated that installed RAT was used to record a video of a recipient while he was watching some video on adult website. Scammers threaten to send this video to all recipient's contacts, post it on social networks, publish it on various websites, including dark web. In order to prevent this, recipients are asked to pay a ransom of $1200 using the Dash cryptocurrency. This email contains a wallet address that should be used to make a transaction, scammers demand to be paid in no more than two days. As we mentioned in the introduction, emails of this type should not never be trusted, scammers send them to a lot of people and hope that at least some people will fall for their scam. We receive a great deal of feedback from concerned users about this type of email scam. Here is the most popular question we receive (in this case, relating to a scam that claims to have obtained compromising videos or photos of the user):
Q: Hi pcrisk.com team, I received an email stating that my computer was hacked and they have a video of me. Now they are asking for a ransom in Bitcoins. I think this must be true because they listed my real name and password in the email. What should I do?
A: Do not worry about this email. Neither hackers nor cyber criminals have infiltrated/hacked your computer and there is no video of you watching pornography. Simply ignore the message and do not send any Bitcoins. Your email, name, and password was probably stolen from a compromised website such as Yahoo (these website breaches are common). If you are concerned, you can check if your accounts have been compromised by visiting the haveibeenpwned website.
|Name||"Sextortion Email (Dash)" scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Scammers claim that they have infected a computer with RAT which allowed them to record a humiliating video. They threaten to spread it id they will not be paid in two days.|
|Ransom Size||$1200 in Dash cryptocurrency|
|Cyber Criminal Cryptowallet Address||XjpNCkdGBSS93Hh5tf5xHZ85ZGBN7AQdnA|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of one's computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
To eliminate possible malware infections our malware researchers recommend scanning your computer with Spyhunter.
More examples of similar emails are "Sextortion Email (Monero)", "Your device was infected with my private malware" and "ChaosCC hacker group". Either way, emails of this type are used to extract money from unsuspecting recipients. Typically, scammers claim that they have recorded some humiliating videos or took photos and will spread them if recipients will not send them money. Unfortunately, sometimes cyber criminals use emails to spread malicious programs as well. They attach files that, if opened, install programs like TrickBot, Hancitor, Emotet and FormBook, or some other high-risk malware.
How do spam campaigns infect computers?
How to avoid installation of malware?
Various web links or attachments, when presented in irrelevant emails that are received from unknown, suspicious addresses should never be opened. Software should be downloaded through official, trustworthy websites. Third party downloaders (and installers), unofficial sites, Peer-to-Peer networks like torrent clients, eMule, and other similar download or installation channels can be used as tools to distribute unwanted or/and malicious software. Also, it is important to keep installed software up-to-date, however, it should be done via implemented functions or tools that provided by official developers. Paid software should not be activated with a help of various 'cracking' tools. They are illegal and can be designed to cause installation of malicious program. Additionally, we recommend to use Microsoft Office 2010 or later, these versions include "Protected View" mode which prevents malicious files from installing malware. And finally, any computer is safer if it is protected by a reputable anti-virus or anti-spyware software. We advise to scan systems with software of this type regularly. If you've already opened malicious attachments, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.
Text presented in the "Sextortion Email (Dash)" email letter:
Hi, this email has been sent from your email account, check the From: field!
Your computer was infected with my malware, RAT (Remote Administration Tool), your browser wasn't updated / patched, in such case it's enough to just visit some website where my iframe is placed to get automatically infected, if you want to find out more - Google: "Drive-by exploit".
My malware gave me full access and control over your computer, meaning, I got access to all your accounts, that's how this email has been sent, it was possible to see everything on your screen, turn on your camera or microphone and you wouldn't even notice about it.
I collected all your private data and I RECORDED YOU (through your webcam) SATISFYING YOURSELF!
After that I removed my malware to not leave any traces.
I can send the video to all your contacts, post it on social network, publish it on the whole web, including the darknet, where the sick people are, I can publish all I found on your computer everywhere!
Only you can prevent me from doing this and only I can help you out in this situation.
Transfer exactly 1200$ with the cryptocurrency DASH (DSH) to my DASH (DSH) address.
It's a very good offer, compared to all that horrible **** that will happen if I publish everything!
Buy DASH (DSH) here: www.cex.io , www.binance.com , www.bitpanda.com , or Google for other exchanger.
Send the DASH (DSH) directly to my address, or download and install your hardware wallet EXODUS first from: www.exodus.io , or create your online wallet first here: www.cryptonator.com , www.freewallet.org and then send to mine.
My DASH (DSH) address is: XjpNCkdGBSS93Hh5tf5xHZ85ZGBN7AQdnA
Copy and paste my address, it's (cAsE-sEnSEtiVE).
I give you 2 days to transfer the DASH (DSH).
As I got access to this email account, I will know if this email has already been read.
If you get this email multiple times, it's to make sure you read it and after payment you can ignore it!
After receiving the payment, I will remove everything and you can life your live in peace like before.
Next time update your browser before browsing the web!
Instant automatic removal of possible malware infections:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of possible malware infections. Download it by clicking the button below:
- What is "Sextortion Email (Dash)"?
- STEP 1. Manual removal of possible malware infections.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task, usually it's better to let antivirus or anti-malware programs do it automatically. To remove this malware we recommend using Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here's an example of a suspicious program running on user's computer:
If you checked the list of programs running on your computer, for example using task manager and identified a program that looks suspicious you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run Autoruns.exe file.
In the Autoruns application click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure click the "Refresh" icon.
Check the list provided by Autoruns application and locate the malware file that you want to eliminate.
You should write down it full path and name. Note that some malware hides their process names under legitimate Windows process names. At this stage it's very important to avoid removing system files. After you locate he suspicious program you want to remove right click your mouse over it's name and choose "Delete"
After removing the malware through Autoruns application (this ensures that the malware won't run automatically on the next system startup) you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the file of the malware be sure to remove it.
Reboot your computer in normal mode. Following these steps should help remove any malware from your computer. Note that manual threat removal requires advanced computer skills, it's recommended to leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it's better to avoid getting infected that try to remove malware afterwards. To keep your computer safe be sure to install latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections we recommend scanning it with Spyhunter for Windows.