"Sextortion Email (Dash)" removal guide
What is "Sextortion Email (Dash)"?
Criminals behind this scam attempt to trick recipients into transferring Dash cryptocurrency to them. They state that they have recorded a compromising video and will distribute it to other people unless recipients pay a specific cryptocurrency sum. Never trust emails of this type and simply ignore them.
According to this sextortion email, the recipient's computer was infected with a malicious Remote Access Tool/Trojan (RAT), software that allows access and control of computers remotely. This tool was apparently used to steal all account details and record 'a video'. It is stated that the installed RAT was used to record a video of the recipient whilst watching a video on an adult website. Scammers threaten to send this video to all of the recipient's contacts, post it on social networks, and publish it on various websites, including the dark web. To prevent this, recipients are asked to pay a ransom of $1200 using the Dash cryptocurrency. This email contains a wallet address to make the transaction. Scammers demand payment within two days. These emails can never be trusted - criminals send them to many users and hope that at least some people will fall for the scam. We receive a great deal of feedback from concerned users about this type of email scam. Here is the most popular question we receive (in this case, relating to a scam that claims to have obtained compromising videos or photos of the user):
Q: Hi pcrisk.com team, I received an email stating that my computer was hacked and they have a video of me. Now they are asking for a ransom in Bitcoins. I think this must be true because they listed my real name and password in the email. What should I do?
A: Do not worry about this email. Neither hackers nor cyber criminals have infiltrated/hacked your computer and there is no video of you watching pornography. Simply ignore the message and do not send any Bitcoins. Your email, name, and password was probably stolen from a compromised website such as Yahoo (these website breaches are common). If you are concerned, you can check if your accounts have been compromised by visiting the haveibeenpwned website.
|Name||"Sextortion Email (Dash)" scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud.|
|Fake Claim||Scammers claim that they have infected the computer with a RAT, which allowed them to record a humiliating video. They threaten to distribute the video unless they are paid within two days.|
|Ransom Size||$1200 in Dash cryptocurrency|
|Cyber Criminal Cryptowallet Address||XjpNCkdGBSS93Hh5tf5xHZ85ZGBN7AQdnA|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
More examples of similar emails are "Sextortion Email (Monero)", "Your device was infected with my private malware", and "ChaosCC hacker group". In any case, emails of this type are used to extort money from unsuspecting recipients. Typically, scammers claim that they have recorded humiliating videos or taken photos and will proliferate them unless recipients send the money. Cyber criminals also use these emails to proliferate malicious programs. They attach files that, if opened, install programs such as TrickBot, Hancitor, Emotet, and FormBook (or other high-risk malware).
How do spam campaigns infect computers?
How to avoid installation of malware
Do not open web links or attachments, when presented in irrelevant emails that are received from unknown, suspicious addresses. Software should be downloaded through official, trustworthy websites. Third party downloaders/installers, unofficial sites, Peer-to-Peer networks such as torrent clients, eMule, and other similar download or installation channels can also be used to distribute unwanted and/or malicious software. Keep installed software up-to-date, however, use implemented functions or tools provided by official developers. Paid, licensed software should not be activated with 'cracking' tools. These are illegal and might cause installation of malicious programs. Use Microsoft Office 2010 or later, since these versions include "Protected View" mode, which prevents malicious files from installing malware. You computer is safer if protected by reputable anti-virus or anti-spyware software. Scan your system with this software regularly. If you have already opened malicious attachments, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.
Text presented in the "Sextortion Email (Dash)" email message:
Hi, this email has been sent from your email account, check the From: field!
Your computer was infected with my malware, RAT (Remote Administration Tool), your browser wasn't updated / patched, in such case it's enough to just visit some website where my iframe is placed to get automatically infected, if you want to find out more - Google: "Drive-by exploit".
My malware gave me full access and control over your computer, meaning, I got access to all your accounts, that's how this email has been sent, it was possible to see everything on your screen, turn on your camera or microphone and you wouldn't even notice about it.
I collected all your private data and I RECORDED YOU (through your webcam) SATISFYING YOURSELF!
After that I removed my malware to not leave any traces.
I can send the video to all your contacts, post it on social network, publish it on the whole web, including the darknet, where the sick people are, I can publish all I found on your computer everywhere!
Only you can prevent me from doing this and only I can help you out in this situation.
Transfer exactly 1200$ with the cryptocurrency DASH (DSH) to my DASH (DSH) address.
It's a very good offer, compared to all that horrible **** that will happen if I publish everything!
Buy DASH (DSH) here: www.cex.io , www.binance.com , www.bitpanda.com , or Google for other exchanger.
Send the DASH (DSH) directly to my address, or download and install your hardware wallet EXODUS first from: www.exodus.io , or create your online wallet first here: www.cryptonator.com , www.freewallet.org and then send to mine.
My DASH (DSH) address is: XjpNCkdGBSS93Hh5tf5xHZ85ZGBN7AQdnA
Copy and paste my address, it's (cAsE-sEnSEtiVE).
I give you 2 days to transfer the DASH (DSH).
As I got access to this email account, I will know if this email has already been read.
If you get this email multiple times, it's to make sure you read it and after payment you can ignore it!
After receiving the payment, I will remove everything and you can life your live in peace like before.
Next time update your browser before browsing the web!
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "Sextortion Email (Dash)"?
- STEP 1. Manual removal of possible malware infections.
- STEP 2. Check if your computer is clean.
How to remove malware manually
Manual malware removal is a complicated task - it is usually best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck the "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.