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Avoid downloading applications from the security5service.com web page

Also Known As: security5service.com pop-up
Type: Mac Virus
Damage level: Medium

What is security5service[.]com?

security5service[.]com is the address of a deceptive website. This site targets mainly iPhone and iPad users, however, websites of this type are often opened by other Apple products.

Scammers use the site to trick people into downloading and installing a dubious application designed to remove malware, which security5service[.]com has supposedly detected on the device. These sites are opened through other dubious web pages, clicked rogue ads, or potentially unwanted applications (PUAs) that are installed on browsers or computers.

security5service[.]com scam

When opened, security5service[.]com displays a notification in a pop-up window stating that it has detected malware. The security5service[.]com web page states that the iPhone is infected with three viruses that have damaged the battery. These viruses should be removed immediately, otherwise they will cause further damage.

To remove them, visitors are encouraged to download VPN and antivirus applications by tapping the "Download and Install" button. We advise against downloading software that is advertised on deceptive, untrustworthy websites such as security5service[.]com. Ignore and close the security5service[.]com web page and avoid visiting it in the future.

Typically, sites such as security5service[.]com are opened on Mac computers when there is a PUA installed on the system or web browser.

These apps are often designed to gather information about users and display intrusive ads. PUAs target mostly browsing-related data (such as IP addresses, geolocations, entered search queries, URLs of visited websites, and other data of this kind), however, they sometimes record sensitive details.

Many PUAs display ads such as coupons, banners, surveys, pop-ups, and so on. If clicked, these open untrustworthy websites (such as security5service[.]com and others) or execute scripts that download and/or install unwanted applications.

Threat Summary:
Name security5service.com pop-up
Threat Type Mac malware, Mac virus.
Fake Claim This web page is used to trick iPhone users into believing that their devices are infected with malware.
Detection Names Full List (VirusTotal)
Serving IP Address 104.27.130.133
Related Domains security6service[.]com
Promoted Unwanted Application A VPN and antivirus application.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

security5service[.]com is similar to bestlandcn[.]com, mobileapplesecurity[.]com, safari-protection[.]com, and a number of other deceptive web pages. Typically, these are used to advertise dubious applications using deceptive methods. The potentially unwanted apps that force browsers to open these web pages are also very similar.

In most cases, they are advertised as legitimate, however, they cause redirects to untrustworthy websites, display intrusive ads, and record various details. We advise you to uninstall these apps from your browsers or computers immediately.

How did potentially unwanted applications install on my computer?

Most people download and/or install PUAs inadvertently without their knowledge. They download or install through intrusive ads (that execute certain scripts) or through the set-ups of other software. To trick people into unintentional downloads and installations, developers often use the "bundling" method.

They include PUAs into the download or installation set-ups of other programs. Generally, information about these additionally-included apps is hidden in "Advanced" or "Custom" settings. In summary, unwanted downloads or installations happen when people leave the settings unchecked and unchanged.

How to avoid installation of potentially unwanted applications

Use official and trustworthy websites to download software, especially if it is free. Do not use third party downloaders, installers, unofficial sites, Peer-to-Peer networks such as torrent clients, eMule, etc.

These tools/sources are often monetized by promoting potentially unwanted applications. Download and install software properly - do not finish any download or installation without checking "Custom", "Advanced", and other similar settings. Avoid unwanted downloads/installations by not clicking intrusive ads, especially when they are shown on dubious web pages.

These ads usually redirect to untrustworthy, potentially malicious websites. If you believe that a PUA might already be installed, check the list of apps (extensions, plug-ins, add-ons) that are installed on the browser and remove all suspicious, unwanted entries.

The same should be applied to software of this kind installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text in a pop-up:

(1) SYSTEM NOTIFICATION
Malware detected. Hit OK to repair.
OK

security5service[.]com encourages visitors to download a dubious app:

security5service.com background page

Text in this page:

Apple SecurityTuesday
15 October 2019
(3) Viruses has been detected on your iPhone and battery has been infected and damaged.

If you do not remove this malware now, it may cause more damage to your device. How to fix this:

Step 1: Tap the button below & install the recommended VPN and virus protection tool free from the AppStore.

Step 2: Run the app, follow on screen instructions to remove malware and repair your phone remotely.
1 minutes and 36 seconds
Download and Install
Detected By (c) Apple.

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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Scan this QR code to have an easy access removal guide of security5service.com pop-up on your mobile device.
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