BitSecure AV removal instructions
What is BitSecure AV?
BitSecure AV is advertised as antivirus software that includes additional features such as a firewall, disk cleaner, startup items manager, and PC tuner. In fact, this program is categorized as a potentially unwanted application (PUA), since developers distribute it through the set-ups of other programs (they include BitSecure AV as an additional offer). People often download and install software of this type unintentionally.
BitSecure AV allows users to scan their systems for infections, temporary files and caches (and other unwanted items), potentially unwanted apps, etc. To remove any detected viruses and unwanted entries, however, users must activate BitSecure AV (i.e., purchase the full version). As mentioned, this program is categorized as a PUA and programs of this type should not be trusted. They often run scanners that 'detect' fake errors, viruses, and other issues so that users believe that their systems are at risk, can run faster, etc. The main goal is usually to trick people into paying for bogus software activation. It is unknown for certain whether BitSecure AV detects fake issues or is a legitimate app, however, since it is a PUA, it should not be trusted. Furthermore, developers often include more than one PUA into the set-ups. Therefore, BitSecure AV might be distributed together with browser hijackers, adware, and other unwanted apps. Typically, browser hijackers change browser settings to promote fake search engines and collect various user-system information (IP addresses, geolocations, URLs of visited websites, entered search queries, etc.). Developers share the information with third parties (potentially, cyber criminals) who misuse it to generate revenue. Adware is a type of software that serves intrusive advertisements. When clicked, these ads usually lead to dubious web pages or cause download/installation of unwanted apps. We advise against using these PUAs or having them installed. We also recommend that you uninstall BitSecure AV.
|Name||BitSecure AV potentially unwanted application|
|Threat Type||PUP (potentially unwanted program), PUA (potentially unwanted application).|
|Supposed Functionality||This program supposedly operates as antivirus software that includes additional features.|
|Detection Names||DrWeb (Program.Unwanted.3484), ESET-NOD32 (Win32/GT32SupportGeeks.W Potentially Unwanted), SecureAge APEX (Malicious), Full List Of Detections (VirusTotal)|
|Symptoms||A program that you do not recall installing suddenly appeared on your computer. A new application is performing computer scans and displays warning messages about 'found issues'. Asks for payment to eliminate the supposedly found errors.|
|Distribution Methods||Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.|
|Damage||Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
BitSecure AV is similar to a number of other programs of this type including, for example, PC Power Plus, Quick PC Tuneup, and Complete System Care. In most cases, these programs supposedly find and fix errors, remove unwanted files and programs, improve system performance, etc. In fact, they often provide fake results and do not operate as advertised. Therefore, we recommend that you do not use them and, more importantly, do not pay for activation.
How did potentially unwanted applications install on my computer?
BitSecure AV can be downloaded from its official website, however, most users download and install PUAs inadvertently. They are downloaded and/or installed together with other, usually free, software. Information about these additionally-included programs is usually hidden in "Custom", "Advanced" or other similar settings of the setups. These unwanted downloads and installations can be avoided by checking all settings. In most cases, unwanted PUA infiltration occurs when people download and install programs without changing settings that are available in the set-ups, or when they click deceptive ads.
How to avoid installation of potentially unwanted applications
Do not download or install software through third party downloaders or installers, Peer-to-Peer networks such as eMule, torrent clients, unofficial web pages, and so on. Download using only official websites and direct download links. If a setup contains "Custom", "Advanced", or other similar settings, ensure that they are carefully checked. They often contain offers to download or install unwanted software, which can be dismissed before completing the process. Intrusive ads (especially those displayed on dubious web pages) can redirect people to potentially untrustworthy sites or download/install unwanted apps. Do not trust or click them. Remove all unwanted extensions, plug-ins, and add-ons that are installed on the browser and programs of this kind installed on the computer. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
Website promoting BitSecure AV application:
BitSecure AV installer:
BitSecure AV app (GIF):
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is BitSecure AV?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove malicious plug-ins from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "BitSecure AV" and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
At time of research, BitSecure AV did not install any unwanted browser extensions, however, some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or redirects when browsing the internet, continue with the removal guide below.
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the bitsecure av potentially unwanted application, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the bitsecure av potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with bitsecure av potentially unwanted application removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the bitsecure av potentially unwanted application, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove bitsecure av potentially unwanted application from your computer, please ask for assistance in our malware support forum.
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