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Remove software that forces browsers to open tencecatche.info

Also Known As: tencecatche.info pop-up
Damage level: Medium

What is tencecatche[.]info?

People who arrive at tencecatche[.]info are presented with dubious content or redirected to other untrustworthy websites. This site operates in a similar manner to many other rogue sites including, for example, robotornotchecks[.]online, zwenews[.]biz, and vikolidoskopinsk[.]info.

In most cases, the sites are opened by potentially unwanted applications (PUAs) that are installed on browsers. Therefore, people do not generally open websites such as tencecatche[.]info intentionally. Furthermore, PUAs commonly feed users with unwanted advertisements and gather data. Note that many users download and install PUAs inadvertently.

tencecatche[.]info pop-up redirects

PUAs open sites such as tencecatche[.]info in a new browser window or tab. The site then opens two or three other dubious web pages or displays dubious content.

These actions depend on the visitor's geolocation. These web pages (including tencecatche[.]info) also demand permission to show notifications using a 'clickbait' technique: they ask for age verification to prove that the visitor is not a robot, or they use other methods to encourage the victim to click the "Allow" button.

Note, tencecatche[.]info states that clicking the button will start a download process. In fact, if clicked, it will allow it to show notifications, ads, and other (often deceptive) content. Furthermore, people who have PUAs installed on their browsers (and/or operating systems) are often served with intrusive advertisements.

For example, pop-up ads, banners, surveys, coupons, etc. If clicked, these can open untrustworthy or even malicious web pages. They might also be designed to execute scripts that cause unwanted downloads/installations. Most PUAs are used to gather details relating to users.

Typically, they target browsing-related details such as IP addresses, geolocations, URLs of visited pages, entered search queries, and so on. Some might also be used to record sensitive data. In any case, people who develop PUAs usually misuse the information to generate revenue. They often share it with third parties (potentially cyber criminals) who also misuse it.

Threat Summary:
Name tencecatche.info pop-up
Threat Type Push notifications ads, Unwanted ads, Pop-up ads.
Detection Names Full List Of Detections (VirusTotal).
Serving IP Address 104.18.1.102
Observed Domains zhow.tencecatche[.]info, km1r.tencecatche[.]info
Symptoms Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution Methods Deceptive pop-up ads, potentially unwanted applications (adware).
Damage Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

There are many PUAs online, most of which force users to visit dubious web pages, gather user-related information, and feed them with ads.

Typically, these apps are advertised as useful, however, few PUAs operate as promised. They provide no useful functionality and cause problems relating to browsing safety, privacy, etc. People who have them installed on their systems risk becoming victims of identity theft. We strongly recommend that you uninstall these apps immediately.

How did adware install on my computer?

As mentioned, most people download and install PUAs unintentionally when they are tricked by developers who use a deceptive marketing method "bundling". They include unwanted apps in download or installation set-ups of regular software. Generally, information about the inclusion of PUAs in set-ups is hidden in "Custom", "Advanced", and other similar settings.

People allow unwanted apps to be downloaded and installed when they leave these settings unchanged. Unwanted downloads/installations can also occur by clicking dubious, deceptive advertisements. If clicked, these ads might run scripts that download and install unwanted software.

How to avoid installation of potentially unwanted applications

Download software from legitimate (official) websites and using direct download links. Do not use various Peer-to-Peer networks (torrent clients, eMule), third party downloaders, installers, unofficial websites, or other channels of this kind to download or install software.

Do not finish any installation or download without dismissing offers to download/install additional software. These options can usually be found in "Custom", "Advanced", and other similar parts of the set-ups.

Clicking intrusive ads often redirects people to untrustworthy websites or causes download/installation of PUAs, especially if the ads are displayed on web pages relating to gambling, pornography, adult dating, and so on. Typically, browsers open dubious web pages and/or display ads due to an installed PUA.

To prevent this, remove all unwanted, unknown or suspicious extensions, plug-ins, and add-ons installed on the browser and programs of this kind installed on the operating system. If your computer is already infected with rogue applications, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

Appearance of tencecatche[.]info website (GIF):

tencecatche[.]info website appearance (GIF)

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Disable unwanted browser notifications:

Video showing how to disable web browser notifications:

Google Chrome logoRemove spam notifications from Google Chrome:

Click the Menu button (three dots) on the right upper corner of the screen and select "Settings". In the opened window select "Privacy and security", then click on "Site Settings" and choose "Notifications".

Disable web browser notifications in Google Chrome (step 1)

In the "Allowed to send notifications" list search for websites that you want to stop receiving notifications from. Click on the three dots icon near the website URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again).

Disable web browser notifications in Google Chrome (step 2)

Android logoRemove spam notifications from Google Chrome (Android):

Tap the Menu button (three dots) on the right upper corner of the screen and select "Settings". Scroll down, tap on "Site settings" and then "Notifications".

Disable web browser notifications in Google Chrome - Android (step 1)

In the opened window, locate all suspicious URLs and tap on them one-by-one. Once the pop-up shows up, select either "Block" or "Remove" (if you tap "Remove" and visit the malicious site once more, it will ask to enable notifications again).

Disable web browser notifications in Google Chrome - Android (step 2)

Mozilla Firefox logoRemove spam notifications from Mozilla Firefox:

Click the Menu button (three bars) on the right upper corner of the screen. Select "Settings" and click on "Privacy & Security" in the toolbar on the left hand side of the screen. Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications".

Disable web browser notifications in Mozilla Firefox (step 1)

In the opened window, locate all suspicious URLs and block them using the drop-down menu or either remove them by clicking "Remove Website" at the bottom of the window (if you click "Remove Website" and visit the malicious site once more, it will ask to enable notifications again).

Disable web browser notifications in Mozilla Firefox (step 2)

Microsoft Edge logoRemove spam notifications from Microsoft Edge:

Click the menu button (three dots) on the right upper corner of the Edge window and select "Settings". Click on "Cookies and site permissions" in the toolbar on the left hand side of the screen and select "Notifications".

Disable web browser notifications in Microsoft Edge (step 1)

Click three dots on the right hand side of each suspicious URL under "Allow" section and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again).

Disable web browser notifications in Microsoft Edge (step 2)

Safari logoRemove spam notifications from Safari (macOS):

Click "Safari" button on the left upper corner of the screen and select "Preferences...". Select the "Websites" tab and then select "Notifications" section on the left pane.

Disable web browser notifications in Safari - macOS (step 1)

Check for suspicious URLs and apply the "Deny" option using the drop-down menu or either remove them by clicking "Remove" at the bottom of the window (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)

Disable web browser notifications in Safari - macOS (step 2)

How to avoid browser notification spam?

Internet users should be very skeptical when being asked to allow notifications. While this is a useful feature that allows you to receive timely news from websites you like, deceptive marketers frequently abuse it.

Only allow notifications from websites that you fully trust. For added security - use an anti-malware application with a real-time web browsing monitor to block shady websites that tries to trick you into allowing spam notifications. We recommend using Combo Cleaner Antivirus for Windows.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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