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What kind of malware is PicMo?
PicMo is ransomware our research team discovered during a routine inspection of new malware samples submitted to VirusTotal. It encrypts files on compromised systems, replaces original filenames with randomly generated strings, and appends a shared random extension. The ransom note also threatens to publish stolen data on a Tor website - a sign that PicMo operators exfiltrate data before encrypting.
On our test machine, each encrypted file received a completely new random name while all files shared the same randomly generated extension. For example, a file originally named "1.jpg" was renamed to something like "56922DCB6BBA1DBB.jHznjwAp", and "2.png" might appear as "3A366BA02AEE184C.jHznjwAp". Afterward, PicMo dropped a ransom note in a text file named "How To Restore Your Files.txt".
Screenshot of files encrypted by PicMo ransomware:
PicMo ransom note overview
The text file "How To Restore Your Files.txt" identifies the attacker group as "PicMo - a ransomware that prioritizes reputation" and includes a unique victim ID. It states that data has been stolen and warns it will be published through a Tor website if the victim does not comply with payment demands.
The note demands payment in Bitcoin and instructs victims to use a cold cryptocurrency wallet when making the purchase. It warns against contacting law enforcement, claiming that police or the FBI will only block recovery of the files. To reach the attackers, victims are directed to install the Session messaging application or send an email to keepvmn@onionmail.org. The note also cautions against modifying or deleting encrypted files, warning that doing so could make decryption permanently impossible.
More about PicMo
Recovering ransomware-encrypted files is generally not possible without the attackers' involvement. The exceptions are rare and typically involve ransomware strains built with significant flaws in their encryption routines.
Paying the ransom is risky regardless. Cybercriminals frequently collect the payment and then disappear without sending any decryption tools. We strongly advise against paying.
Removing PicMo from the infected system stops further file encryption, but it does not restore files that have already been locked. The only way to regain access to encrypted data without paying is to recover from a backup - one created before the infection and stored in a separate location.
It is best practice to keep backups in multiple places - such as a remote server and an unplugged external drive - so a single ransomware attack cannot wipe out all copies at once.
Ransomware in general
The purpose behind ransomware attacks is financial. Attackers hold encrypted files hostage and demand payment in exchange for a decryption key. We have analyzed thousands of ransomware programs; while they all follow the same basic pattern, they typically differ in ransom amount and the type of symmetric or asymmetric encryption algorithms used to lock victims' files.
Additional ransomware examples are Golden Woolf, CRIMSON, and KansasGroup.
How did ransomware infect my computer?
Ransomware most often arrives via phishing emails containing malicious attachments or links. Other common routes include trojans, drive-by downloads, malvertising, fake software update notifications, and software obtained from unreliable websites.
Malicious email attachments are often disguised as ordinary files. Common formats include archives (ZIP, RAR), executables, Microsoft Office documents with embedded macros, JavaScript scripts, and PDF files. Once opened or run, the malware silently deploys.
PicMo's ransom note specifically references corporate network misconfigurations - suggesting this ransomware is aimed at organizations rather than home users. Groups operating at this level often gain initial access through exposed remote services, weak credentials, or spear-phishing campaigns directed at company employees.
| Name | PicMo virus |
| Threat Type | Ransomware, Crypto Virus, Files locker |
| Encrypted Files Extension | A randomly generated extension (e.g., ".jHznjwAp"); encrypted files are also renamed to random strings |
| Ransom Demanding Message | How To Restore Your Files.txt |
| Free Decryptor Available? | No |
| Cybercriminal Contact | keepvmn@onionmail.org, Session app (ID provided in the ransom note) |
| Detection Names | Avast (Win32:MalwareX-gen [Ransom]), Combo Cleaner (Generic.Ransom.Babuk.!s!.G.FA2C2DA4), ESET-NOD32 (Win32/Filecoder.Babyk.A Trojan), Kaspersky (HEUR:Trojan-Ransom.Win32.Generic), Microsoft (Ransom:Win32/Babuk.MAK!MTB), Full List Of Detections (VirusTotal) |
| Symptoms | Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cybercriminals demand payment of a ransom (usually in bitcoins) to unlock your files. |
| Distribution methods | Infected email attachments (macros), torrent websites, malicious ads. |
| Damage | All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing trojans and malware infections can be installed together with a ransomware infection. |
| Malware Removal (Windows) |
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. Download Combo CleanerTo use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com. |
How to protect yourself from ransomware infections?
Caution is important when browsing and handling emails. Avoid opening links or attachments in unsolicited messages, especially from unfamiliar senders. Only download software from official websites and authorized stores, and use legitimate channels for updates and activations.
Installing and maintaining a reputable antivirus adds an important extra layer of defense. If your computer is already infected with PicMo, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this ransomware.
Screenshot of PicMo's ransom note ("How To Restore Your Files.txt"):
Text presented in this ransom note:
Please contact with your ID : -
~~~ You have been attacked by PicMo - a ransomware that prioritizes reputation. ~~~~>>>>> You must pay us.
Tor Browser link where the stolen infortmation will be published>>>>> What is the guarantee that we won't scam you?
We are not a politically motivated group and want nothing but financial rewards for our work. If we defraud even one client, other clients will not pay us.
>>>>> If you pay the ransom, we will fulfill all the terms we agreed upon during the negotiation process. Treat this situation simply as a paid training session for your system administrators, because it was the misconfiguration of your corporate network that allowed us to attack you.
>>>>> You can think of this paid decryption as a security test. We will tell you the entire intrusion process, give you security advice, and help you protect your system. This amount may be cheaper than finding a security company for testing.
>>>>> Warning! Do not delete or modify encrypted files, it will lead to irreversible problems with decryption of files!>>>>> Don't go to the police or the FBI for help and don't tell anyone that we attacked you. They will forbid you from paying the ransom and will not help you in any way, you will be left with encrypted files and your business will die.
>>>>> When buying bitcoin, do not tell anyone the true purpose of the purchase. Some brokers, do not allow you to buy bitcoin to pay ransom. Communicate any other reason for the purchase, such as: personal investment in cryptocurrency, bitcoin as a gift, paying to buy assets for your business using bitcoin, cryptocurrency payment for consulting services, cryptocurrency payment for any other services, cryptocurrency donations, buying bitcoin to participate in ICO and buy other cryptocurrencies, buying cryptocurrencies to leave an inheritance for your children, or any other purpose for buying cryptocurrency. Also you can use adequate cryptocurrency brokers who do not ask questions for what you buy cryptocurrency.
>>>>> After buying cryptocurrency from a broker, store the cryptocurrency on a cold wallet, such as hxxps://electrum.org/ or any other cold cryptocurrency wallet, more details on hxxps://bitcoin.org By paying the ransom from your personal cold cryptocurrency wallet, you will avoid any problems from regulators, police and brokers.
>>>>> Don't be afraid of any legal consequences, you were very scared, that's why you followed all our instructions, it's not your fault if you are very scared. Not a single company that paid us has had issues. Any excuses are just for insurance company to not pay on their obligation.
>>>>> You can contact us in the following ways:
1. Download and install the session: hxxps://getsession.org/, our session ID: [Session ID]
2. Send email: keepvmn@onionmail.org
PicMo ransomware removal:
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Removal and file recovery procedure
If your files are encrypted with a new extension and a ransom note has appeared, you've been hit by ransomware. Don't pay. The procedure below works in order: contain the infection, identify the variant, remove the ransomware itself (so anything you restore doesn't get re-encrypted), and try to recover files using free decryption tools, Windows Volume Shadow Copies, or backups. Run a full system scan with Combo Cleaner to remove the infection - then move on to file recovery.
Common ransomware behaviors
VisibleEncrypts your files and renames them
The ransomware reads each file, encrypts the contents with the attacker's public key, and writes the encrypted bytes back to disk. Most variants also rename the file by appending a new extension - .net, .locked, .crypt, .lockbit, .djvu, etc. Without the matching private key, the encrypted files cannot be opened normally. Recovery depends on a free decryption tool, a recoverable Volume Shadow Copy, or a clean backup.
VisibleDrops a ransom note in every encrypted folder
A text or HTML file (usually named HOW_TO_DECRYPT.txt, README.txt, _readme.txt, or similar) is placed in every folder that contains encrypted files. The note explains the situation, lists a payment amount in cryptocurrency, gives a deadline, and provides a contact email or .onion site. Save the note - don't delete it. Its exact wording, the email address, and the bitcoin wallet are how you identify the variant in the next phase.
VisibleReplaces the desktop wallpaper
Many ransomware variants change the Windows wallpaper to a black or red image with the ransom message and instructions. The wallpaper is just a visual scare tactic - it doesn't add any actual capability and reverts to normal once the ransomware is removed. Photograph it before removal in case the contact details are useful for variant identification or for reporting to authorities.
HiddenDeletes Volume Shadow Copies
One of the first things modern ransomware does after launching is run vssadmin delete shadows /all /quiet to wipe Windows' built-in Volume Shadow Copies - the snapshots that Previous Versions and System Restore rely on. Some ransomware doesn't fully succeed (especially on systems where the user lacks full admin rights), leaving partial shadow copies recoverable. Phase 4 step 11 covers how to check what survived.
HiddenDisables Windows Defender and other security tools
Before encrypting, the ransomware tries to silence anything that could alert you or block it - Windows Defender real-time protection, third-party antivirus services, backup agents (Veeam, Acronis), and sometimes the Windows Event Log service. It often modifies Group Policy or registry keys to keep these off after reboot. Phase 3 step 9 explicitly turns Tamper Protection back on so the next ransomware attempt can't repeat the trick.
HiddenSpreads laterally to other PCs on the network
Network-aware ransomware (LockBit, Conti, BlackCat, Akira families) doesn't stop at the first machine. It scans for SMB shares, mapped drives, and other PCs on the same network, then encrypts whatever it can reach. On Windows domains, a single compromised user with admin rights can lead to all-domain encryption. This is why Phase 1 step 2 disconnects the network as the very first action - it stops the spread immediately.
HiddenSteals data before encrypting (double extortion)
Modern ransomware (LockBit, BlackCat / ALPHV, Akira, Cl0p, Royal) almost always exfiltrates data before encrypting. The attacker then runs a "double extortion" play: pay the ransom for decryption, plus pay again to prevent the stolen data from being leaked on the group's leak site. Paying the first ransom does not get the leaked data back - assume that anything the ransomware could read was uploaded. This is one more reason not to pay: the data is already out.
Don't pay the ransom
Paying the ransom does not guarantee you'll get your files back. Major ransomware response studies consistently show that a meaningful percentage of paying victims either receive a non-working decryptor, only partial decryption, or no decryptor at all. Beyond that:
- Paying confirms you as a willing target - re-attack rates within 12 months are high
- Several ransomware groups have been sanctioned (US OFAC, UK OFSI). Paying these groups may be illegal under sanctions law in your country
- The ransom funds the next attack - on you or someone else
- Modern ransomware almost always exfiltrates data first, so paying doesn't get the leaked data back. Assume anything the malware could read was uploaded
- Decryptors, even when they work, often leave files corrupted because the encryption itself was buggy or rushed
The path below tries every legal, free recovery option first. Pay only as an absolute last resort, after consulting a lawyer and your country's cyber crime authority.
Disconnect from the network and log out of cloud storage
Pull the Ethernet cable and turn off Wi-Fi on the affected PC. If multiple computers share the network, do the same on every machine you suspect could be affected, including any servers and NAS units.
Then sign out of cloud storage clients (OneDrive, Dropbox, Google Drive, iCloud) from their app settings. If you can, pause the sync. Some ransomware uses the running sync client to push encrypted versions over your clean cloud copies.
Modern ransomware spreads laterally across SMB shares, mapped drives, RDP, and reachable network neighbors. Disconnecting stops the spread the moment you do it. Logging out of cloud sync clients prevents the ransomware from encrypting the cloud copies of your files via the sync API.
Unplug external drives and USB storage
Safely eject any external drives, USB sticks, SD cards, and network-attached storage shares - then unplug them. If a drive was connected when the ransomware ran, the files on it may already be encrypted, but unplugging stops further damage.
Critically: don't reconnect any drive (including your most recent backup) to this PC until the ransomware is removed in Phase 3. Reconnecting an external backup to an actively-infected PC is the most common way that backup gets encrypted too.
Save the ransom note and a sample encrypted file
Copy the ransom note and one small encrypted file (under 1 MB) to a USB stick, or photograph the note with your phone. You'll need both for the variant identification step.
The ransom note is usually one of:
- A
.txtfile in every encrypted folder (typicallyHOW_TO_DECRYPT.txt,README.txt, or_readme.txt) - An
.htmlfile with the same purpose - A changed desktop wallpaper - photograph it
- A lock-screen interrupt that runs at startup - rarer
Don't delete the note. Variant identification depends on its exact wording, the contact email, and the bitcoin wallet address. The note is also evidence if you report to authorities.
Identify the variant with ID Ransomware
From a clean device (your phone is fine, or another PC that wasn't on the affected network), visit id-ransomware.malwarehunterteam.com. Upload the ransom note and the sample encrypted file. The site identifies the variant family and tells you whether a free decryptor exists.
ID Ransomware is run by the Malware Hunter Team. Files you upload are kept private - they're used for analysis, not published. If you're concerned about uploading data anyway, you can paste the contact email and bitcoin wallet from the note - those are often enough for identification.
The ransomware itself must be removed before any file recovery. If it's still active, anything you restore in Phase 4 gets re-encrypted within minutes.
Boot to Safe Mode with Networking and download the scanners
Safe Mode loads only the minimal Windows drivers, which prevents most ransomware from auto-running while you set up the scanners.
Windows 11: open , click Restart now next to Advanced startup. After the restart, click , then press 5 or F5.
Windows 10: click the Windows logo, hold Shift, click the Power icon and choose Restart. From the Choose-an-option screen, click , then press F5.
Once Safe Mode has loaded, turn Wi-Fi back on and download Combo Cleaner (used in step 8) and Microsoft Safety Scanner (used in step 9). Save both installers to your Desktop, then disconnect Wi-Fi again before scanning.
Run Microsoft Defender Offline
Reboot to normal Windows. Open . Select Microsoft Defender Antivirus (offline scan) and click Scan now. The PC restarts into a stripped-down environment and scans the disk before Windows fully loads.
Some ransomware variants drop bootkit components or kernel hooks that hide from any scanner running on the same Windows session that's already infected. A pre-boot offline scan sees the disk before the malware can load itself.
VB100 certified. Includes anti-trojan, registry/persistence scanning, and anti-spyware in one pass. The 7-day free trial is available.
Download Combo CleanerRun a full Combo Cleaner scan
Run the installer you downloaded in step 6 and start a full system scan (not the quick scan). Let it complete, review what it detected, and apply the recommended actions. Combo Cleaner quarantines the ransomware executable and the registry / scheduled-task entries that re-launch it on reboot.
Run Microsoft Safety Scanner and re-enable Defender
Run Microsoft Safety Scanner (MSERT.exe) as a second-opinion full scan. The binary expires every 10 days so the copy you downloaded has the latest signatures.
Once it finishes, open and confirm Real-time protection, Cloud-delivered protection, and Tamper Protection are all on. Many ransomware variants disable Defender during the attack - this is where you switch it back on so the next attempt can't repeat the trick.
Different scanning engines catch different threats. Running an additional Microsoft scan after Combo Cleaner is the most underused verification step in malware removal - and free.
Try the steps in order. The first decryptor that works ends the recovery process - no need to do all four.
Check the No More Ransom Project for a free decryptor
Visit nomoreransom.org and search the Decryption Tools list for the variant name returned by ID Ransomware. The project is run by Europol, the Dutch Police, and security vendors - everything listed is legitimate and free.
If a decryptor exists, download it onto a clean PC, copy it across, and follow its instructions exactly. Decryptors usually want you to point them at a sample encrypted file plus its known unencrypted version (sometimes any image you previously had a backup of works).
Free decryptors exist for parts of the STOP/Djvu, GandCrab, REvil, Avaddon, Conti and Hive families, among others. Most modern variants don't have public decryptors - if yours isn't listed, that's expected; move to the next step.
Try Windows Volume Shadow Copies
Windows automatically creates Volume Shadow Copies of files when System Restore points are made or scheduled backups run. Most ransomware tries to wipe these (vssadmin delete shadows /all /quiet), but the deletion sometimes fails partially - especially if the running user doesn't have full admin rights. When it does fail, snapshots survive that contain pre-encryption versions of your files.
First, check what's there. Open Command Prompt as Administrator and run:
vssadmin list shadows
If you see entries listed, shadow copies survived. To restore from them:
- Built-in: right-click any folder → Properties → Previous Versions tab. Pick a snapshot dated before the infection and restore.
- Better tool for browsing: install Shadow Explorer (free). It shows all snapshots as a normal file tree and lets you copy out only the files you want.
Shadow Copies recover the original files exactly, with no risk of decryption errors. If they survived, this is faster and cleaner than running a decryptor on the encrypted set.
Restore from cloud or external backup
If you have a backup that pre-dates the infection, this is the cleanest recovery available. Important precautions:
- Don't reconnect a backup drive until Phase 3 is complete. If the ransomware is still active, plugging in the backup encrypts it too.
- For cloud backups (OneDrive, Dropbox, Google Drive, iCloud), use the Version History feature to roll individual files back to pre-encryption versions.
- OneDrive specifically has a "Restore your OneDrive" feature: if it detected mass file changes, you can roll back the entire account up to 30 days. Sign in at OneDrive on the web, click the Settings gear, and choose Restore your OneDrive. Microsoft 365 subscribers also get ransomware detection alerts; non-subscribers get one free recovery.
- Verify the restored files open correctly before you delete the encrypted set. Test a few documents, photos, and any database / project files.
Try Recuva as a last-resort recovery
Recuva is a long shot, not a primary recovery tool. Most modern ransomware encrypts files in place - it reads the original, encrypts the data, and writes the encrypted bytes back to the same disk location. In that case, the original isn't deleted, just rewritten - and Recuva has nothing to find.
But for older or simpler variants that deleted originals before creating encrypted copies (rather than encrypting in place), Recuva can sometimes pull the originals from unallocated disk space. Worth trying as a last resort, especially before you use the disk much further.
If you try it:
- Stop using the disk as much as possible - every disk write reduces recovery odds
- Run Recuva from a USB stick, not from the affected disk
- Use Deep Scan mode (slower but the only mode worth running for this scenario)
Don't skip the steps above expecting Recuva to bail you out. It works in maybe 5-20% of cases, depending on the variant and how soon you try.
Report the attack to authorities
Even if your files aren't recovered, your report helps authorities track variants, attribute groups, and warn future victims. In some jurisdictions (especially the US and UK) early reporting can sometimes help recall a wired ransom payment via banking partners.
Save the report number - banks, insurers, and credit bureaus will ask for it. If you operate a business, you may also have legal disclosure obligations (GDPR in the EU, state breach laws in the US) that run on a 72-hour clock.
Plan 3-2-1 backups going forward
The single best defense against ransomware is a tested backup. Use the 3-2-1 rule:
- 3 copies of your data
- 2 different storage media (e.g., internal drive + external drive)
- 1 offline / air-gapped copy (an external drive that isn't always connected)
Recommended cadence:
- Daily: cloud sync (OneDrive, Dropbox, Google Drive) - convenient, but vulnerable if the ransomware reaches the sync folder. The Version History feature is what saves you
- Weekly: external drive that you connect briefly, then disconnect - the air-gap is what protects against ransomware
- Monthly: a second external drive stored off-site (different physical location) - protects against fire, theft, flood
Test the backup at least once. Open a few files from it, check sizes match, restore one to a different folder. An untested backup isn't a backup - it's a hope.
Patch the entry point and monitor for 30 days
Most reinfections happen via the same vector that worked the first time. Until you've patched the entry point, watch for:
- Unusual disk activity, unexpected file modifications, or unfamiliar processes in Task Manager
- Unexpected reboots or new accounts you didn't create
- Defender or your antivirus turning itself off again
Common entry vectors and what to do about each:
- Phishing email with a malicious attachment - review email filters and train yourself / staff to recognise the patterns - see pcrisk's Phishing/Scam reference
- Exposed RDP with weak passwords - disable Remote Desktop from if you don't need it. If you do, put it behind a VPN and require a long password plus MFA
- Unpatched VPN appliances or public-facing apps - check the vendor's advisories page and apply the latest firmware
- Cracked / pirated software - was the most common vector for STOP/Djvu in particular. Don't run software from torrent sites
Run a Combo Cleaner scan weekly for the first month. Update Windows, browsers, and applications aggressively.
Important: Removing a ransomware infection requires a full system scan, not a manual file delete. If you're not confident with the manual procedure, run an automated scan with Combo Cleaner and Windows Defender and stop there - that combination removes the vast majority of consumer ransomware variants. Then move to Phase 4 for file recovery, or to Phase 5 if your files are unrecoverable and you need to start fresh from a clean Windows install.
Frequently Asked Questions (FAQ)
How was my computer hacked and how did hackers encrypt my files?
Ransomware is typically spread through phishing emails, malicious downloads, software cracks, trojans, and fake update pages. In most cases, victims run the malware themselves without realizing it, believing it to be a legitimate file or program. Drive-by downloads and dubious download sources also play a significant role.
How to open ".jHznjwAp" files?
Files encrypted by PicMo cannot be opened without a decryption key. Note that the extension on your system may differ from ".jHznjwAp" - PicMo generates a unique random extension per attack. Regardless of which extension appears, the files remain inaccessible until properly decrypted.
Where should I look for free decryption tools for PicMo ransomware?
In case of a ransomware attack, we recommend checking the No More Ransom project website (more information above).
I can pay you a lot of money, can you decrypt files for me?
We do not offer decryption services. In most cases, ransomware-encrypted files cannot be recovered without the attackers' own tools - unless serious flaws exist in the ransomware's design. Third parties offering paid decryption are usually scams or act as middlemen between victims and criminals.
Will Combo Cleaner help me remove PicMo ransomware?
Combo Cleaner can detect and remove active PicMo ransomware from an infected system. That said, antivirus tools cannot decrypt files that have already been encrypted. Removing the ransomware stops further damage - but recovering locked files still requires a backup or a working decryption tool.
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Tomas Meskauskas
Expert security researcher, professional malware analyst
I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats.
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