How to remove Mispadu from the operating system?

Also Known As: Mispadu banking malware
Type: Trojan
Distribution: Low
Damage level: Severe

Mispadu virus removal guide

What is Mispadu?

Mispadu is the name of a banking Trojan, it is known that cyber criminals behind it target people living in Brazil and Mexico. They seek to steal credentials, credit card and banking data. Research shows that this malware is being distributed through spam campaigns and malicious advertisements. People who have their computers infected with Mispadu are very likely to experience monetary loss and online privacy issues. This banking Trojan should be removed from the system as soon as possible.

Mispadu malware

This malware can be used to simulate keyboard, mouse actions, take screenshots, record keystrokes and collect information such as operating system version, computer name, list of installed computer security programs and banking apps that are commonly used in Latin America. Also, Mispadu can update itself through a file that it downloads and executes via VBS (Visual Basic Script). Keystroke logging feature allows it to record keys that are being pressed with a keyboard, which means it can be used to record every entered login, password and other sensitive information. Taken screenshots could contain personal details too. Furthermore, Mispadu gets installed with browser apps that it uses to steal credentials saved on browsers such as Google Chrome, Mozilla Firefox, Internet Explorer and email clients such as Mozilla Thunderbird, Microsoft Outlook, Windows Live Mail, and others. Also, one of the apps (a malicious Google Chrome extension) is capable of stealing credit card data by recording contents of various input fields filled by victims on various websites, mainly on pages related to online banking. This app targets the Boleto payment system too, it is capable of replacing an ID number that is associated with some bank account that should receive the money with an ID of an attacker. Besides, it is capable of abusing a legitimate page to generate the payment barcode using the attacker’s account number and putting it instead of the legitimate one. Moreover, Mispadu banking Trojan can be used to replace data saved on clipboard with attacker's data. To be more precise, cyber criminals can replace a saved cryptocurrency wallet address with their own, which means victims may unknowingly make a transaction to wallet of an attacker.

Threat Summary:
Name Mispadu banking malware
Threat Type Trojan, password-stealing virus, banking malware, spyware.
Detection Names Avast (Other:Malware-gen [Trj]), BitDefender (VB:Trojan.VBS.Agent.BJQ), ESET-NOD32 (VBS/TrojanDownloader.Agent.RVY), Kaspersky (HEUR:Trojan.Script.Generic), Full List (VirusTotal)
Malicious Process Name(s) Windows installer
Payload This Trojan installs malicious Google Chrome extension and other browser apps.
Symptoms Trojans are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.
Distribution methods Infected email attachments, malicious online advertisements, social engineering, software 'cracks'.
Damage Stolen passwords and banking information, identity theft, the victim's computer added to a botnet.

To eliminate Mispadu banking malware our malware researchers recommend scanning your computer with Spyhunter.
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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Mispadu is quite similar to another banking Trojan called Casbaneiro. A couple of more examples of such Trojans are Bolik and Tinynuke. Despite their differences, most of these malicious programs are used to steal credit card data and other sensitive details related to online banking. Simply said, cyber criminals use banking malware to steal money from their victims by misusing stolen details, making fraudulent transactions, and so on. If a computer is infected with Mispadu or any other malicious software, then it should be removed immediately.

How did Mispadu infiltrate my computer?

As we mentioned in the introduction, cyber criminals proliferate Mispadu through spam campaigns and malicious online advertisements. They send emails with website links in them. They present those emails as legitimate, official, and attempt to trick recipients into opening the link which downloads a malicious file. If opened/executed, that file installs Mispadu. It is worth mentioning that cyber criminals often distribute malware through malicious attachments too. Instead of including a link they attach some file which, if opened, leads to installation of some malware. Additionally, research shows that Mispadu is being distributed through malicious ads, fake coupons, discounts for McDonald's on Facebook. If clicked, those ads lead to a shady websites that contain download buttons. Those buttons are designed to download a malicious archive file (ZIP) that contains an MSI installer. If executed, that installer begins an installation process of Mispadu banking Trojan.

How to avoid installation of malware?

We do not recommend to trust intrusive ads, especially if they are displayed on shady pages or lead to pages of this kind. Quite often they are designed to trick people into downloads and installations of various malware. Website links (and attachments) that are included in irrelevant emails should not be opened, especially if such emails are received from unknown, suspicious addresses. Software should not be downloaded through third party downloaders, unofficial websites, Peer-to-Peer networks like torrent clients, eMule, and other similar tools/sources. It should be downloaded only from official pages and via direct links. Also, it important to update installed software using implemented functions or tools that provided by official software developers, and not some third party, fake updaters. The same applies to activation of paid software. It is worth mentioning that software 'cracking' tools are illegal and often cause computer infections. One more way to to protect systems from malware attacks is to to regularly scan them with a reputable anti-spyware or antivirus suite and make sure that it is always up to date. If you believe that your computer is already infected, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.

Mispadu trojan hiding under the name of "Windows installer" in the Windows Task Manager:

Mispadu malicious process named Windows installer

Instant automatic removal of Mispadu banking malware: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Mispadu banking malware. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":


manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Spyhunter for Windows.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global virus and spyware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Mispadu banking malware QR code
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Platform: Windows

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