ConvertMyFile Search browser hijacker removal instructions
What is ConvertMyFile Search?
ConvertMyFile Search is a browser hijacker, which is advertised as a tool for quick access to online file format conversion services. It operates by modifying browsers to promote a fake search engine (services.convertmyfile-svc.org). The updated variant of this browser hijacker promotes search.convertmyfiletab-nt.org fake search engine. Note that ConvertMyFile Search also monitors browsing activity and gathers personal data. Since most users install this program inadvertently, it is additionally classified as a Potentially Unwanted Application (PUA).
Browser hijackers target Google Chrome, Mozilla Firefox, Internet Explorer and other popular browsers. These rogue applications assign the addresses of their fake search engines as the homepage, default search engine and new tab/window URL. ConvertMyFile Search promotes services.convertmyfile-svc.org in this manner. Therefore, with the hijacker installed, each new browser tab/window opened and each search query typed into the URL bar redirects to services.convertmyfile-svc.org. Most fake search engines are unable to provide unique results, and so these fraudulent search tools redirect to (or cause redirections chains ending with) a legitimate search engine. In this context, services.convertmyfile-svc.org is no exception - it simply redirects to search.yahoo.com. These alterations may seem insignificant and simple to undo, however, any changes users attempt to make to their browsers are automatically reset (if access to settings is allowed at all). The hijacked browser can only be recovered by removing the hijacker application. Furthermore, ConvertMyFile Search possesses data tracking capabilities, which it employs to monitor browsing activity (URLs visited, pages viewed, search queries, etc.) and collects users' personal information (IP addresses, geolocations and other details). This private data can then be shared with third parties (often, cyber criminals) seeking to generate revenue by misusing it. The presence of data tracking content on systems can thus lead to serious privacy issues, financial loss and even identity theft. You are advised to immediately remove all suspect applications and browser extensions/plug-ins to ensure device and user safety.
|Threat Type||Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab.|
|Browser Extension(s)||ConvertMyFile Search|
|Supposed Functionality||It is supposedly capable of converting various files.|
|Serving IP Address (services.convertmyfile-svc.org)||184.108.40.206|
|Affected Browser Settings||Homepage, new tab URL, default search engine.|
|Symptoms||Manipulated internet browser settings (homepage, default internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the internet using their search engines.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.|
|Damage||Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
Better Converter Pro, MyImageConverter, Packages Tracker, and Login To My Email are some examples of other browser hijackers. In general, PUAs tend to share common traits. They often seem legitimate and normal. Users are enticed into downloading/installing them with offers of various "useful" functions, however, the advertised features are typically nonoperational. The sole purpose of PUAs is to generate profit for the developers. Therefore, these apps have no genuine value to regular users and instead cause various issues. PUAs modify browsers, cause redirects to untrustworthy/malicious websites, deliver intrusive ads and track vulnerable data.
How did ConvertMyFile Search install on my computer?
Some PUAs, including ConvertMyFile Search, have "official" promotional web pages from which they can often be downloaded "free". These applications also proliferate via download/installation set-ups of other programs. This deceptive marketing tactic of pre-packing regular software with unwanted or malicious content is called "bundled". Rushing download and installation processes (e.g. skimming or ignoring terms, using presets, skipping steps, etc.) increases the risk of unintentionally allowing bundled apps onto systems. When clicked, intrusive advertisements can execute scripts designed to download/install PUAs without users' permission.
How to avoid installation of potentially unwanted applications
Research all content to verify its legitimacy, prior to downloading/installing. Use only official and verified download channels. Avoid untrustworthy sources such as P2P sharing networks (BitTorrent, Gnutella, eMule, etc.), unofficial and free file-hosting sites, third party downloaders and similar, as they are far more likely to offer deceptive and/or bundled programs. When downloading/installing, read the terms, study all available options, use the "Custom/Advanced" settings and opt-out of supplementary apps, tools, features and so on. Intrusive ads usually seem normal and harmless, however, they cause redirects to dubious sites (e.g. pornography, adult-dating, pornography, etc.). If you encounter these ads/redirects, inspect the device and remove all dubious applications and/or browser extensions/plug-ins without delay. If your computer is already infected with ConvertMyFile Search, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this browser hijacker.
ConvertMyFile Search browser hijacker asking for various permissions on Chrome:
ConvertMyFile Search browser hijacker asking for various permissions on Firefox:
Screenshot of a site used to promote ConvertMyFile browser hijacker:
Another websiite promoting ConvertMyFile Search browser hijacker;
IMPORTANT NOTE! This deceptive site asks to enable web browser notifications.
Therefore, before commencing, perform these steps:
Google Chrome (PC):
- Click the Menu button (three dots) on the right upper corner of the screen
- Select "Settings", scroll down to the bottom and click "Advanced"
- Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
- Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)
Google Chrome (Android):
- Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
- Scroll down, click on "Site settings" and then "Notifications"
- In the opened window, locate all suspicious URLs and click on them one-by-one
- Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"
- Click the Menu button (three bars) on the right upper corner of the screen
- Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
- Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
- In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"
- Click the Gear button on the right upper corner of the IE window
- Select "Internet options"
- Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
- Select suspicious URLs under and remove them one by one by clicking the "Remove" button
- Click the menu button (three dots) on the right upper corner of the Edge window
- Scroll down, find and click "Settings"
- Scroll down again and click "View advanced settings"
- Click "Manage" under "Website permissions"
- Click the switch under each suspicious website
- Click "Safari" button on the left upper corner of the screen and select "Preferences..."
- Select the "Websites" tab and then select "Notifications" section on the left pane
- Check for suspicious URLs and apply the "Deny" option for each
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is ConvertMyFile Search?
- STEP 1. Uninstall ConvertMyFile Search application using Control Panel.
- STEP 2. Remove services.convertmyfile-svc.org redirect from Internet Explorer.
- STEP 3. Remove ConvertMyFile Search browser hijacker from Google Chrome.
- STEP 4. Remove services.convertmyfile-svc.org homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove services.convertmyfile-svc.org redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
ConvertMyFile Search browser hijacker removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "ConvertMyFile Search"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications that cause browser redirects to the services.convertmyfile-svc.org website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
ConvertMyFile Search browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://services.convertmyfile-svc.org and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "ConvertMyFile Search".
If you continue to have problems with removal of the services.convertmyfile-svc.org redirect, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "ConvertMyFile Search" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "ConvertMyFile Search", look for a browser hijacker URL (hxxp://www.services.convertmyfile-svc.org) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "services.convertmyfile-svc.org", when located click the three vertical dots near this URL and select "Remove from list".
If you continue to have problems with removal of the services.convertmyfile-svc.org redirect, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "ConvertMyFile Search", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable "ConvertMyFile Search", remove hxxp://services.convertmyfile-svc.org and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the button.
Computer users who have problems with services.convertmyfile-svc.org redirect removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
If you continue to have problems with removal of the services.convertmyfile-svc.org redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
If you are experiencing problems while trying to remove services.convertmyfile-svc.org redirect from your Internet browsers, please ask for assistance in our malware support forum.
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