Do not trust the fineplaceupgradefree.info scam website

Also Known As: fineplaceupgradefree.info pop-up
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove software downloaded from fineplaceupgradefree[.]info on Mac computers

What is fineplaceupgradefree[.]info?

fineplaceupgradefree[.]info displays pop-up notifications encouraging visitors to update Adobe Flash Player. In fact, it downloads an adware installer called iWebPlayer. In this way, fineplaceupgradefree[.]info tricks people into downloading and installing a potentially unwanted application (PUA), rather than any update for Adobe Flash Player. This could be used to distribute other PUAs (e.g., browser hijackers) as well. If a browser opens this web page (or other similar sites) automatically, it is very likely that a PUA is already installed on the browser and/or operating system.

fineplaceupgradefree[.]info scam

fineplaceupgradefree[.]info displays pop-up windows stating that Adobe Flash Player is outdated and does not include the latest security updates. Whoever designed this website seeks to trick visitors into believing that they will not be able to view videos, animation or play games on the web unless they download and install updates from it. As mentioned, this website actually downloads an installer of adware called iWebPlayer. Adware feeds users with various advertisements (e.g., coupons, banners, surveys, pop-ups, and so on). Typically, if clicked, these open untrustworthy websites. In some cases, they might be designed to execute scripts that download or even install other unwanted, potentially malicious software. Websites such as fineplaceupgradefree[.]info (sites that download fake installers/updaters of Adobe Flash Player or other software) are often used to promote other PUAs including browser hijackers or even malicious programs such as ransomware, trojans, and so on. These web pages should never be trusted, since installation of software downloaded from them can lead to serious problems such as monetary and/or data loss, identity theft, issues relating to browsing safety, privacy, and so on.

Threat Summary:
Name fineplaceupgradefree.info pop-up
Threat Type Phishing, Scam, Mac malware, Mac virus.
Fake Claim This page claims that Adobe Flash Player is out of date.
Detection Names (AdobeFlashPlayerInstaller.dmg) Avast (Other:Malware-gen [Trj]), BitDefender (Adware.MAC.Bundlore.DPS), Emsisoft (Adware.MAC.Bundlore.DPS (B)), Kaspersky (HEUR:Trojan-Downloader.OSX.Shlayer.a), Full List (VirusTotal)
Serving IP Address 18.188.14.25
Promoted Unwanted Application iWebPlayer
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

More examples of sites designed to trick people into installing unwanted software through the setups of fake Adobe Flash installers/updaters are startmostoriginalprogram[.]icu, theultimatesafevideoplayer[.]info and mainsourceofupgrade[.]best. No software should be installed or updated through unofficial websites. All installed apps downloaded from these web pages should be uninstalled as soon as possible.

How did potentially unwanted applications install on my computer?

PUAs are often dowloaded/installed when people click intrusive, deceptive ads that should not be trusted, or they download/install software without dismissing offers to download/install additional, unwanted apps included in the set-ups. Developers often include unwanted apps into the download or installation set-ups, and hide related information in settings such as "Custom", "Advanced", etc. When people download and installation software without checking and changing these settings, they often allow additional unwanted apps to be downloaded and installed. This distribution method of potentially unwanted software is called "bundling".

How to avoid installation of potentially unwanted applications

Do not finish any download or installation without checking "Custom", "Advanced and other similar settings, and dismissing offers to download/install additionally-included, unwanted apps. Download software only from official websites and via direct download links. It is not safe to use third party software downloaders, installers, Peer-to-Peer networks (e.g., torrent clients, eMule) or other sources to download or install software. Furthermore, ads that appear on dubious web pages (sometimes even on legitimate sites) can cause redirects to rogue websites, or they download/install unwanted apps. If a browser causes redirects and/or displays ads, it is possible that this happens due to installed PUAs. We recommend that you remove all unwanted, unknown or suspicious extensions, add-ons and plug-ins from web browsers immediately, and apply this to programs of this kind that are installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text in the initial pop-up window:

Update to the latest version of Flash Player. Your current Adobe Flash Player version is out of date.

Screenshot of pop-up windows that appear after closing initial pop-up window:

fineplaceupgradefree.info pop-ups

Text in these pop-ups:

Latest version of Flash Player is required to encode and/or decode (Play) audio files in high quality. - Click here to update for latest version.

Software update
Adobe Flash Player
Install the latest update
Update now
 
"Adobe Flash Player" is an essential plugin for your browser that allows you to view everything from video to games and animation on the web. The version of “Adobe Flash Player" on your system does not include the latest security updates and has been blocked.

To continue using “Adobe Flash Player", download an updated version.

Download Flash... Update

Flash Player Update  REQUIRED
Install latest version of Adobe Flash Player in order to continue watching.
Download

Screenshot of another pop-up that appears after previously shown pop-ups:

fineplaceupgradefree.info pop-up

Text in this pop-up:

Software update

“Adobe Flash Player” is out-of-date

The version of this plug-in on your computer doesn't include the latest security updates. Flash cannot be used until you download an update from Adobe.

Update Download Flash...

Screenshot of pop-up with instructions about how to download and install fake updates:

fineplaceupgradefree.info pop-up window with instructions

Text in this pop-up:

1

Go to the ‘Downloads’
Open your downloads list by
clicking on the top right corner
the ‘arrow’.

2

Open the file
Locate and double-click the file
starting with ‘Flash Player’.

3

Run the application
Confirm the installation by clicking
Continue and Install
buttons.
Type your password.

Appearance of fineplaceupgradefree[.]info scam page (GIF):

Appearance of fineplaceupgradefree[.]info scam (GIF)

Screenshot of setup of fake Adobe Flash installer/updater:

fake Adobe Flash player updater

Screenshot of iWebPlayer installer:

iWebPlayer adware installer

Screenshot of iWebPlayer:

iWebPlayer adware that gets installed through fake Adobe Flash Player updater

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove fineplaceupgradefree.info pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

fineplaceupgradefree.info pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove fineplaceupgradefree.info pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove fineplaceupgradefree.info pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove fineplaceupgradefree.info pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
fineplaceupgradefree.info pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of fineplaceupgradefree.info pop-up on your mobile device.
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