Avoid downloading files from theultimatesafevideoplayer.info

Also Known As: theultimatesafevideoplayer.info pop-up
Type: Mac Virus
Distribution: Low
Damage level: Medium

Stop redirects to theultimatesafevideoplayer[.]info on Mac computers

What is theultimatesafevideoplayer[.]info?

theultimatesafevideoplayer[.]info is one of many deceptive websites that attempts to trick visitors into installing adware or other potentially unwanted applications (PUAs). This is achieved via an installer, which supposedly installs updates for Adobe Flash Player. These sites are usually opened through clicked untrustworthy advertisements or PUAs already installed on the browser and/or operating system. Therefore, people do not generally visit websites such as theultimatesafevideoplayer[.]info intentionally.

theultimatesafevideoplayer[.]info scam

theultimatesafevideoplayer[.]info displays pop-up windows suggesting that the installed version of Adobe Flash Player is outdated and does not include the latest security updates. It is also stated that Adobe Flash Player cannot be used unless it is updated. Visitors of the theultimatesafevideoplayer[.]info web page are encouraged to download an installer (at the time of research, a file called "AdobeFlashPlayerInstaller.dmg") and use it to update the currently-installed Adobe Flash Player version. As mentioned, fake updaters/installers are used to trick people into installing PUAs such as browser hijackers, adware and sometimes malware. They do not update Adobe Flash Player, even if it is genuinely out of date. Browser hijackers are unwanted apps that promote fake search engines by changing certain browser settings and recording browsing data. Typically, developers sell the details to third parties (potentially, cyber criminals) who misuse them to generate revenue. Adware-type apps serve advertisements (coupons, banners, pop-ups, surveys, etc.) that conceal underlying content of visited websites - they also lead people who click them to untrustworthy websites or cause download/installation of unwanted applications. Fake Adobe Flash Player installers and updaters are also designed to infect systems with malware such as ransomware, Trojans, or other malicious software. Therefore, it is not safe to execute files downloaded from deceptive websites including theultimatesafevideoplayer[.]info or others.

Threat Summary:
Name theultimatesafevideoplayer.info pop-up
Threat Type Phishing, Scam, Mac malware, Mac virus.
Fake Claim This web page claims that current version of the installed Adobe Flash Player is out of date.
Detection Names (AdobeFlashPlayerInstaller.dmg) Avast (Other:Malware-gen [Trj]), BitDefender (Adware.MAC.Bundlore.DPS), Emsisoft (Adware.MAC.Bundlore.DPS (B)), Kaspersky (HEUR:Trojan-Downloader.OSX.Shlayer.a), Full List (VirusTotal)
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Other examples of sites designed to trick people into installing unwanted, potentially malicious software through fake Adobe Flash Player updaters/installers are mainsourceofupdates[.]best, mainsourceofupgrade[.]best and yourfine2upgradesfree[.]best. As mentioned, browsers often open these web pages due to PUAs installed on browsers or operating systems. In most cases, people download and install apps of this type inadvertently.

How did potentially unwanted applications install on my computer?

Typically, people download and install potentially unwanted apps via deceptive ads that execute certain scripts, or when software developers distribute them using a marketing method called "bundling". They use this method to trick people into downloading/installing unwanted software together with other regular programs by including PUAs into the download and/or installation set-ups. They succeed simply by hiding information about these additionally-included apps in settings such as "Custom", "Advanced", and so on. PUAs are downloaded and/or installed when people fail to check and change the aforementioned settings.

How to avoid installation of potentially unwanted applications

All software should be downloaded from official pages and via direct download links. Do not use third party downloaders or installers, unofficial websites, Peer-to-Peer networks (e.g., eMule, torrent clients) or other similar channels to download or install software. Do not perform any download or installation without checking all settings in the setup. Dismiss any offers to download or install unwanted software. Do not trust ads that are displayed on untrustworthy websites, since they might cause download/installation of unwanted applications or even malware. If a browser opens dubious websites automatically, or various ads appear on visited web pages, it is likely a PUA is already installed. In this case, remove all unwanted extensions, plug-ins and add-ons from the browser, and programs of this kind from the operating system (computer). If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text in the three pop-ups (see screenshot above):

Latest version of Flash Player is required to encode and/or decode (Play) audio files in high quality. - Click here to update for latest version.

Software update
Adobe Flash Player
Install the latest update
Update now


"Adobe Flash Player" is an essential plugin for your browser that allows you to view everything from video to games and animation on the web. The version of “Adobe Flash Player" on your system does not include the latest security updates and has been blocked.

To continue using “Adobe Flash Player", download an updated version.
Update Download Flash...

REQUIRED
Flash Player Update
Install latest version of Adobe Flash Player in order to continue watching.
Download

Screenshot of the initial pop-up:

theultimatesafevideoplaye.info first pop-up

Text in this pop-up:

Update to the latest version of Flash Player. Your current Adobe Flash Player version is out of date.

Screenshot of another pop-up that appears on theultimatesafevideoplayer[.]info:

another pop-up on theultimatesafevideoplayer.info scam page

Text in this pop-up:

Software update

“Adobe Flash Player” is out-of-date

The version of this plug-in on your computer doesn't include the latest security updates. Flash cannot be used until you download an update from Adobe.Update Download Flash...

Screenshot of pop-up with instructions about how to update Adobe Flash Player through a fake updater/installer:

theultimatesafevideoplayer.info pop-up with instructions

theultimatesafevideoplayer.info fake adobe flash installer

Appearance of theultimatesafevideoplayer[.]info scam (GIF):

Appearance of theultimatesafevideoplayer[.]info scam (GIF)

Screenshot of the fake Adobe Flash Player installer/updater:

theultimatesafevideoplayer.info fake adobe flash installer

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove theultimatesafevideoplayer.info pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

theultimatesafevideoplayer.info pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove theultimatesafevideoplayer.info pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove theultimatesafevideoplayer.info pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove theultimatesafevideoplayer.info pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
theultimatesafevideoplayer.info pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of theultimatesafevideoplayer.info pop-up on your mobile device.
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