Avoid being scammed by "Get the new iPhone 11 Pro"

Also Known As: Get the new iPhone 11 Pro pop-up
Distribution: Low
Damage level: Medium

"Get the new iPhone 11 Pro" removal instructions

What is "Get the new iPhone 11 Pro"?

"Get the new iPhone 11 Pro" is a scam run by deceptive web pages. The scheme claims that users can win an Apple iPhone 11 Pro for a small fee, however, this is an attempt to extort money from people and steal their personal information (e.g. credit card details). Few visitors to deceptive websites, such as ones running "Get the new iPhone 11 Pro", access them intentionally - most people are redirected by intrusive advertisements or Potentially Unwanted Applications (PUAs) already infiltrated into the system.

Get the new iPhone 11 Pro scam

There are several variants of the "Get the new iPhone 11 Pro" scam. One version claims that for limited time only, visitors can sign-up for a five-day trial and have the chance to win an iPhone 11 Pro. To register/participate, users are informed that they must pay a small fee. According to the web page, by registering, visitors confirm that they are eighteen or older and accept the terms and conditions, agree to the membership continuation until the point of cancellation (initiated by them). The text presented below the window, wherein users can enter their email and password, states that the selected winners are aware of the fact by email. The bottom of the page contains details concerning why billing information is required, age limitation, fees/payment and support. While the scam reassures users that there are no hidden fees and their banking/credit card details will not be misused, there are no guarantees that this information is accurate. Especially, since users agree to the "terms and conditions" by creating an account (which is a necessary step to take part in the fake prize giveaway). When an attempt is made to create an account, the site immediately requests that users pay the fee. Another variant of "Get the new iPhone 11 Pro" claims that users can order the device for an extremely low cost, however, the small print at the top of the page states that this 'special offer' is delivered with a three-day trial to an affiliated subscription service, which has a monthly cost of 90 EU (amount/currency might differ depending on the user's geolocation). This subscription can be cancelled within three days. If it is not, the service is renewed monthly until cancellation. This scam is designed solely to generate revenue for the designers at the expense of users. By registering and paying the fee, users will not receive the promised Apple iPhone 11 Pro - instead they will experience financial loss, which can increase exponentially, if the scam site includes a monthly subscription. You are strongly advised against trusting websites promoting "Get the new iPhone 11 Pro" and similar schemes, as doing so will lead to financial loss and can result in serious privacy issues.

As well as force-opening deceptive/scam web pages, PUAs can cause redirects to sale-oriented, untrustworthy/rogue, compromised and malicious pages. Unwanted applications may seem legitimate and are endorsed as "useful" and "free" software. In fact, they are often nonoperational and have dangerous capabilities. Some PUAs can run intrusive ad campaigns. I.e., deliver harmful ads that diminish the browsing experience. Intrusive advertisements are dangerous, due to the dubious/malicious sites to which they redirect and for their capability to stealthily download/install unwanted content (e.g. PUAs). Other unwanted apps can hijack browsers: limit/deny access to their settings and promote fake search engines. PUAs are commonly capable of tracking data. They monitor and record browsing-related information such as URLs visited, pages viewed, search queries typed, IP address, geolocations and other details. This private data is then shared with third parties (potentially, cyber criminals) seeking to misuse it for financial gain. To summarize, PUAs can cause browser/system infiltration and infections, lead to serious privacy issues, financial loss and even identity theft. To ensure device integrity and user safety, remove all suspect applications and browser extensions/plug-ins without delay.

Threat Summary:
Name Get the new iPhone 11 Pro pop-up
Threat Type Phishing, Scam, Social Engineering, Fraud.
Fake Claim Scam claims users can win iPhone 11 Pro.
Related Domains playtopz[.]com; walemedia[.]com; rainfatstacks[.]com, todaysnewcustom[.]com, amazongiftcenter[.]vip and many others
Serving IP address 104.18.142.98 (playtopz[.]com); 104.16.220.59 (walemedia[.]com); 104.27.147.5 (rainfatstacks[.]com)
Detection Names (playtopz[.]com)
Comodo Valkyrie Verdict (Malicious), Full List Of Detections (VirusTotal)
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
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"Randomly selected to test the new iPhone", yourchances.net, and "SPECIAL AWARD FROM OUR SPONSORS" are examples of other scams. There are various scam models run by deceptive websites such as promises of 'amazing' prizes, 'unbelievable' offers, alerts that an essential piece of software is outdated/missing, warnings that the system is infected or at risk, and so on. These schemes generate revenue by encouraging users into making monetary transactions (for fees, bills, fines, etc.), revealing personal information, downloading/installing/purchasing untrustworthy or malicious content, calling expensive fake technical support lines, to name just a few.

How did potentially unwanted applications install on my computer?

PUAs can be downloaded/installed with other programs. "Bundling" is the term used to describe this deceptive marketing method of packing regular products with unwanted or malicious software. Rushing download/install processes (e.g. ignoring terms, using pre-set options, skipping steps, etc.) endangers devices with potential infiltration and infections. Some PUAs have "official" download web pages. When clicked, intrusive ads can execute scripts, designed to download/install PUAs without users' permission.

How to avoid installation of potentially unwanted applications

You are advised to research content, prior to downloading/installing. Use only official and verified download sources. Avoid Peer-to-Peer sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders as they are untrustworthy, and hence more likely to offer suspect and/or malicious programs. Treat download and installation processes with caution. Read the terms, explore all available options, use the "Custom/Advanced" settings and decline offers to download/install supplementary apps, tools, functions and so on. Intrusive ads tend to seem normal and harmless, however, they can redirect to highly dubious sites (e.g. adult-dating, pornography, gambling and others). If you encounter advertisements/redirects of this kind, check the system and remove all dubious applications and/or browser extensions/plug-ins immediately. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.

Text presented in "Get the new iPhone 11 Pro" scam web page:

Sign up to a 5-day trial at playtopz.com TODAY
Enter for your chance to win an iPhone 11 Pro!

Pay only
1€
Height: 144.0 mm
Width: 71.4 mm
Depth: 8.1 mm
Super Retina XDR Display
5.8‑inch all-screen OLED
Triple 12MP Ultra Wide, Wide and Telephoto Camera

A
1159€
Value

Email...
Password...
 
I certify that I am at least 18 years old or older, I accept the terms and conditions and agree that my membership will automatically continue unless I cancel it. Read More.
REMAINING TIME
00 Days 11 Hours 55 Min. 31
Among all participants we will select a winner who will win a new iPhone 11 Pro

Screenshot of the web page asking to provide details to pay the sign-up/participation fee:

Get the new iPhone 11 Pro scam second page

Text presented in this page:

Get the new
iPhone 11 Pro
Included. 5 day trial with playtopz[.]com
A
1159€
Value
Pay only
1€
Height: 144.0 mm
Width: 71.4 mm
Depth: 8.1 mm

Super Retina XDR Display
5.8‑inch all-screen OLED
Triple 12MP Ultra Wide, Wide and Telephoto Camera

Amount  1.00
Currency    EUR
Please enter your first name.
First Name
Last Name
Zip / Postal
Country
Card Number
Expiry Date
Where is my CVV?
CVV...
 
Chance to win the new iPhone 11 Pro    0€
5 day trial of playtopz.com.    1€
Total to pay    1€

The appearance of "Get the new iPhone 11 Pro" pop-up (GIF):

Get the new iPhone 11 Pro scam gif

Another variant of "Get The New iPhone 11 Pro" pop-up scam:

Initial pop-up message:

Get The New iPhone 11 Pro pop-up scam initial pop-up (2020-05-15)

Text presented within:

Dear Cogentpsi customer,
We would like to personally thank you for using Cogentpsi and offer a unique opportunity to receive a brand new iPhone 11! All you need to do is answer a few quick questions about your recent experience with Cogentpsi services.

Click OK to start.

Website background:

Get The New iPhone 11 Pro pop-up scam background website (2020-05-15)

Text presented within:

Congratulations! You've been chosen to receive a brand new iPhone 11. All you need to do is answer a few quick questions about your recent experience using Cogentpsi.

THIS IS AN INDEPENDENT SURVEY. This website is not affiliated with or endorsed by and does not claim to represent or own any of the trademarks, trade names or rights associated with any of the products which are the property of their respective owners who do not own, endorse, or promote this website. *Trial products offered on the last page require shipping and handling fees. See manufacturer's site for details as terms vary with offers. See important terms and conditions regarding this survey, site and advertisement. Important: Shipping costs may apply

Phishing site that users get redirected to:

Get The New iPhone 11 Pro phishing site (2020-05-15)

Appearance of this scam variant:

Get The New iPhone 11 Pro pop-up scam appearance (2020-05-15)

Screenshot of another variant of the "Get the new iPhone 11 Pro" scam:

Get the new iPhone 11 Pro scam another variant

Yet another variant of "Get The New iPhone 11 Pro" pop-up scam:

Get The New iPhone 11 Pro pop-up scam (2020-06-09)

Yet another variant of "Get The New iPhone 11 Pro" pop-up scam:

Get The New iPhone 11 Pro pop-up scam (2020-06-17)

IMPORTANT NOTE! These deceptive sites ask to enable web browser notifications.

Example of a browser notification promoting "Get The New iPhone 11 Pro" pop-up scam:

Get The New iPhone 11 Pro promoted via browser notification

Therefore, before commencing, perform these steps:

Google Chrome (PC):

  • Click the Menu button (three dots) on the right upper corner of the screen
  • Select "Settings", scroll down to the bottom and click "Advanced"
  • Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
  • Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)

Disable pop-up' notifications in Google Chrome web browser

Google Chrome (Android):

  • Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
  • Scroll down, click on "Site settings" and then "Notifications"
  • In the opened window, locate all suspicious URLs and click on them one-by-one
  • Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"

Disable pop-up' notifications in Android Google Chrome web browser

Mozilla Firefox:

  • Click the Menu button (three bars) on the right upper corner of the screen
  • Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
  • Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
  • In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"

Disable pop-up' notifications in Mozilla Firefox web browser

Internet Explorer:

  • Click the Gear button on the right upper corner of the IE window
  • Select "Internet options"
  • Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
  • Select suspicious URLs under and remove them one by one by clicking the "Remove" button

Disable pop-up' notifications in Internet Explorer web browser

Microsoft Edge:

  • Click the menu button (three dots) on the right upper corner of the Edge window
  • Scroll down, find and click "Settings"
  • Scroll down again and click "View advanced settings"
  • Click "Manage" under "Website permissions"
  • Click the switch under each suspicious website

Disable pop-up' notifications in Microsoft Edge web browser

Safari (Mac):

  • Click "Safari" button on the left upper corner of the screen and select "Preferences..."
  • Select the "Websites" tab and then select "Notifications" section on the left pane
  • Check for suspicious URLs and apply the "Deny" option for each

Disable pop-up' notifications in Safari web browser

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Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

PUAs uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the get the new iphone 11 pro pop-up, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the get the new iphone 11 pro pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with get the new iphone 11 pro pop-up removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the get the new iphone 11 pro pop-up, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove get the new iphone 11 pro pop-up from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on get the new iphone 11 pro pop-up or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Get the new iPhone 11 Pro pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Get the new iPhone 11 Pro pop-up on your mobile device.
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