Multy App browser hijacker removal instructions
What is Multy App?
Multy App is a browser hijacker, endorsed as a multi-purpose tool. To elaborate, it provides quick access to various services, such as various search engines, encyclopedias, email, social networking and social media, e-commerce and online stores. Multy App operates by modifying browsers in order to promote searchmulty.com - a fake search engine. Additionally, this browser hijacker has data tracking abilities, which it employs to spy on users' browsing activity. Most users install Multy App inadvertently, therefore it is also categorized as a PUA (Potentially Unwanted Application).
Popular browsers like Google Chrome, Internet Explorer and Mozilla Firefox are typical browser hijacker targets. Following infiltration, these rogue apps change browsers' default search engine, homepage and new tab/window URLs - to the addresses of their fake web searchers. Multy App promotes searchmulty.com on this principle. With it installed, every single browser tab/window opened and every web search done via the URL bar - redirect to searchmulty.com. In addition to diminishing browsing quality, fake search engines are useless. Most of these illegitimate tools cannot actually generate search results, so they redirect to (or cause redirection chains ending with) genuine search engines. In case of searchmulty.com - it redirects to Google. While these modifications may seem minor and relatively easy to undo, in fact without removal of the browse hijacker - it is impossible. Any changes users try to make to their browsers can be automatically reset, if access is permitted at all. Multy App can track data, which is serious privacy concern. It can monitor browsing activity (URLs visited, pages viewed, search queries typed, etc.) and gather users' personal information (IP addresses, geolocations and real-life details). It is highly likely that this sensitive data will then be shared with third parties (potentially, cyber criminals), intent on misusing it for profit. To summarize, data-tracking software present on systems can result in financial losses, severe privacy issues and even identity theft. To ensure device integrity and user safety, it is recommended to remove all suspect applications and browser extensions/plug-ins immediately upon detection.
|Threat Type||Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab|
|Detection Names (searchmulty.com)
||Quick Heal (Malicious), Quttera (Suspicious), Full List Of Detections (VirusTotal)|
|Browser Extension(s)||Multy App, Multy|
|Supposed Functionality||It supposedly provides quick access to various online services.|
|Serving IP Address (searchmulty.com)||188.8.131.52|
|Affected Browser Settings||Homepage, new tab URL, default search engine|
|Symptoms||Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.|
|Damage||Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
Browser hijackers appear legitimate and offer various "handy" features to lure users into installation, Easy Gaming App, Watch Movies Live, Search by Live PDF Converter are a few examples of such apps. These common qualities extend to all PUAs. While unwanted content does not look suspicious, it rarely works as advertised (if at all) and instead causes a variety of issues. Functionality is irrelevant, when the sole purpose of it - is to generate revenue for its developers at the expense of users. Instead of delivering on any promises, PUAs modify browsers and promote fake search engines, force-open rogue, untrustworthy, deceptive/scam and malicious webpages, run intrusive advertisement campaigns (deliver pop-ups, banners, coupons, etc.) and track private data.
How did Multy App install on my computer?
PUAs ca be downloaded/installed together with other products. This false marketing tactic of packing ordinary software with unwanted or malicious content is called "bundling". When downloading/installing: ignored terms, skipped steps and sections, used pre-set options and similar - increase the risk of potential infiltrations and infections. Select PUAs (e.g. Multy App) have "official" download sites. Intrusive advertisements proliferate these applications as well. Once an intrusive ad is clicked, it can execute scripts designed to stealthily download/install PUAs.
How to avoid installation of potentially unwanted applications?
It is necessary to research products to verify their legitimacy, before download/installation. Only official and verified download channels should be used, as opposed to untrustworthy ones (e.g. free file-hosting websites, Peer-to-Peer sharing networks and other third party downloaders). Download and installation processes should be approached with caution. Therefore, it is recommended to read terms, study all possible options, use the "Custom/Advanced" options and decline downloading/installing additional apps, tools, features and other bundled content. Intrusive advertisements usually appear legitimate and innocuous, however they redirect to questionable pages (e.g. pornography, adult-dating, gambling, etc.). Should such adverts/redirects be encountered, it is advised to inspect the system and immediately remove all dubious applications and/or browser extensions/plug-ins. If your computer is already infected with Multy App, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this browser hijacker.
Multy App browser hijacker asking for various data-related permissions:
Website promoting Multy App browser hijacker:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Multy App?
- STEP 1. Uninstall Multy App application using Control Panel.
- STEP 2. Remove searchmulty.com redirect from Internet Explorer.
- STEP 3. Remove Multy App browser hijacker from Google Chrome.
- STEP 4. Remove searchmulty.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove searchmulty.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Multy App browser hijacker removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "Multy App"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications (which cause browser redirects to the searchmulty.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
Multy App browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://searchmulty.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Multy App".
If you continue to have problems with removal of the searchmulty.com redirect, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "Multy App" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "Multy App" (or simply "Multy"), look for a browser hijacker URL (hxxp://www.searchmulty.com) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "searchmulty.com", when located click the three vertical dots near this URL and select "Remove from list".
If you continue to have problems with removal of the searchmulty.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "Multy App", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable "Multy App", remove hxxp://searchmulty.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the button.
Computer users who have problems with searchmulty.com redirect removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
If you continue to have problems with removal of the searchmulty.com redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
If you are experiencing problems while trying to remove searchmulty.com redirect from your Internet browsers, please ask for assistance in our malware support forum.
Post a comment:
If you have additional information on searchmulty.com redirect or it's removal please share your knowledge in the comments section below.