Sms-mail-message[.]com redirect removal instructions
What is sms-mail-message[.]com?
Similar to lifeimpressions.net, lodder1.biz, skolk.pro and many others, sms-mail-message[.]com is a rogue webpage. Visitors to it are presented with dubious content and/or are redirected to other untrustworthy and malicious sites. Few visitors to sms-mail-message[.]com enter it intentionally, most gain access via redirects caused by intrusive adverts or by PUAs (Potentially Unwanted Applications), already present in the system. Users should note that these apps do not need explicit consent to be installed onto devices. After successful infiltration, PUAs generate redirects, deliver intrusive ads and track data.
The first thing sms-mail-message[.]com does is check visitors' IP addresses in order to infer their geolocations from it. The latter is crucial to determining its further behavior. According to their geolocation, users are either presented with questionable material and/or are redirected elsewhere. Additionally, this rogue website uses browser notifications. The consent option to which is disguised with clickbait ("Press Allow to Continue and Watch"). If users are tricked into enabling said notifications, sms-mail-message[.]com then begins running intrusive advertisement campaigns. These adverts are more than just a nuisance, though they severely diminish browsing quality by limiting browsing speed and site visibility. They are also deemed to be a threat to device/user safety. When clicked, they can redirect to untrustworthy/rogue, compromised, deceptive/scam and malicious pages. Some intrusive ads can execute scripts, designed to stealthily infiltrate content into systems. PUAs are a prime example of such content. As mentioned, unwanted applications force-open similarly dangerous webpages and they can run intrusive advert campaigns. Most PUAs possess data tracking abilities as well. They can monitor browsing activity (browsing and search engine histories) and gather users' personal information (IP addresses, geolocations and real-life personal details). This private data can then be shared with third parties (potentially, cyber criminals), intent on misusing it for financial gain. To summarize, PUAs can lead to various browser/system infiltrations and infections, serious privacy issues, financial losses and even identity theft. To protect device integrity and user safety - all suspect applications and browser extensions/plug-ins must be removed immediately upon detection.
|Threat Type||Push notifications ads, Unwanted ads, Pop-up ads|
|Detection Names||Full List Of Detections (VirusTotal)|
|Serving IP Address||188.8.131.52|
|Observed Domains||handicap.sms-mail-message[.]com; door.sms-mail-message[.]com; warning.sms-mail-message[.]com; readnow.sms-mail-message[.]com; analysis.sms-mail-message[.]com|
|Symptoms||Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.|
|Distribution Methods||Deceptive pop-up ads, potentially unwanted applications (adware)|
|Damage||Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
PUAs appear legitimate and entice users into downloading/installing them with offers of "useful" and "beneficial" functions. Rarely to their features work as promised and in most cases - they are utterly nonoperational. The sole purpose of unwanted apps is to generate profit for their developers; to users they have no genuine value. Instead of working as advertised, PUAs cause redirects to untrustworthy and malicious sites, deliver intrusive ads and collect vulnerable data.
How did adware install on my computer?
The most common way that PUAs proliferate is through download/install setups of other software. "Bundling" is the term used to describe this deceptive marketing technique of packing ordinary programs with unwanted or malicious content. Rushed download/installation processes (e.g. ignored terms, used presets, skipped steps and sections, etc.) - endanger systems with potential infiltrations and infections. Some of these applications have "official" promotional pages, from which they can typically be downloaded for "free". Intrusive adverts spread PUAs as well. Once they are clicked, they can execute scripts to download/install such apps, without user permission.
How to avoid installation of potentially unwanted applications?
It is necessary to conduct research on content, prior to downloading/installing it. Furthermore, all downloads should be done from official and verified sources. Untrustworthy download channels like: Peer-to-Peer sharing networks (BitTorrent, Gnutella, eMule, etc.), free file-hosting websites and other third party downloaders - are more likely to offer deceptive and/or bundled content. When downloading/installing, it is important to read terms, study all available options, use the "Custom/Advanced" settings and opt-out from additional apps, tools, functions and so on. Intrusive advertisements usually look legitimate and harmless, however they redirect to highly dubious sites (e.g. pornography, adult-dating, gambling, etc.). Should users encounter ads/redirects of this type, they are strongly advised to check the system and immediately remove all suspicious applications and/or browser extensions/plug-ins. If your computer is already infected with rogue applications, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
Appearance of sms-mail-message[.]com website (GIF):
IMPORTANT NOTE! This deceptive site asks to enable web browser notifications.
Therefore, before commencing, perform these steps:
Google Chrome (PC):
- Click the Menu button (three dots) on the right upper corner of the screen
- Select "Settings", scroll down to the bottom and click "Advanced"
- Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
- Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)
Google Chrome (Android):
- Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
- Scroll down, click on "Site settings" and then "Notifications"
- In the opened window, locate all suspicious URLs and click on them one-by-one
- Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"
- Click the Menu button (three bars) on the right upper corner of the screen
- Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
- Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
- In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"
- Click the Gear button on the right upper corner of the IE window
- Select "Internet options"
- Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
- Select suspicious URLs under and remove them one by one by clicking the "Remove" button
- Click the menu button (three dots) on the right upper corner of the Edge window
- Scroll down, find and click "Settings"
- Scroll down again and click "View advanced settings"
- Click "Manage" under "Website permissions"
- Click the switch under each suspicious website
- Click "Safari" button on the left upper corner of the screen and select "Preferences..."
- Select the "Websites" tab and then select "Notifications" section on the left pane
- Check for suspicious URLs and apply the "Deny" option for each
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is sms-mail-message[.]com?
- STEP 1. Uninstall adware applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue plug-ins from Google Chrome.
- STEP 4. Remove adware-type extensions from Mozilla Firefox.
- STEP 5. Remove malicious extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any potentially unwanted applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application that causes sms-mail-message[.]com redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the sms-mail-message.com pop-up, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the sms-mail-message.com pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with sms-mail-message.com pop-up removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the sms-mail-message.com pop-up, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove sms-mail-message.com pop-up from your computer, please ask for assistance in our malware support forum.
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