Max Utilities removal instructions
What is Max Utilities?
Max Utilities is the name of a program, categorized as a PUA (Potentially Unwanted Application). It is endorsed as a piece of software, capable of cleaning operating systems and optimizing their performance. Amongst its advertised abilities are: removal of Windows registry errors and temporary files, Windows history cleaning, privacy file protection and so on. However, due to its dubious proliferation methods (i.e. most users install it unintentionally), it is considered to be a PUA.
All applications categorized as PUAs are deemed to be untrustworthy and potentially harmful. Max Utilities, much like other similar unwanted apps (i.e. fake system cleaners/optimizers), require activation to perform the advertised functions. Usually, even after these PUAs are activated (purchased) - they remain nonoperational. Hence, users find themselves having purchased a worthless piece of software. As previously mentioned, such applications can endanger device/user safety as well. They can have unmentioned abilities, which may cause various issues. Some PUAs can force-open sale-based, untrustworthy, rogue, compromised, deceptive/scam and malicious websites. They can also deliver undesirable and dangerous ads (e.g. pop-ups, banners, coupons, surveys, etc.). Once these intrusive advertisements are clicked on, they redirect to unreliable/malicious sites and can even stealthily download/install content (e.g. PUAs). Other apps within this category can hijack browsers, limit/deny access to their settings and promote illegitimate search engines. What is more, regardless of their specifics, most PUAs can track data. Typically, these abilities are used to spy on browsing activity and gather sensitive data extracted from it. Information of interest includes: browsing and search engine histories, IP addresses, geolocations and users' personal details. The collected data is likely to be shared with or sold to third parties, seeking to misuse it for profit. To summarize, presence of PUAs on systems can lead to a variety of infiltrations and infections, severe privacy issues, financial losses and even identity theft. Therefore, to protect device integrity and user safety, it is strongly recommended to remove all suspicious applications and browser extensions/plug-ins immediately upon detection.
|Name||MaxUtilities potentially unwanted application|
|Threat Type||PUP (potentially unwanted program), PUA (potentially unwanted application)|
|Supposed Functionality||It can supposedly clean and optimize operating systems.|
|Detection Names||DrWeb (Program.Unwanted.1414), ESET-NOD32 (A Variant Of Win32/UwS.MaxUtilities.B), Malwarebytes (PUP.Optional.MaxUtilities), Full List Of Detections (VirusTotal)|
|Symptoms||A program that you do not recall installing suddenly appeared on your computer. A new application is performing computer scans and displays warning messages about 'found issues'. Asks for payment to eliminate the supposedly found errors.|
|Distribution Methods||Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.|
|Damage||Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance.|
To eliminate malware infections our security researchers recommend scanning your computer with Spyhunter.
Max Uninstaller, DiskFixer and Full System Care are a few examples of apps similar to Max Utilities. While PUAs typically appear legitimate, programs offering various "useful" functions - in most cases they are nonoperational and can cause serious problems. The only purpose of unwanted applications is to generate revenue for the developers; hence, functionality and user safety - are irrelevant. Instead of delivering on any promises, PUAs cause redirects, run intrusive ad campaigns, modify browsers and gather vulnerable data.
How did potentially unwanted applications install on my computer?
Max Utilities has an "official" download webpage, however that is not the only way that PUAs proliferate. They can also be downloaded/installed with other products. This deceptive marketing method of pre-packing regular programs with unwanted or malicious software - is called "bundling". By rushing through download/installation processes (e.g. by ignoring terms, using pre-set options, skipping steps and sections, etc.) - users risk inadvertently allowing bundled content onto their systems. Intrusive advertisements spread these apps as well. When clicked on, they can execute scripts, designed to download/install PUAs without user permission.
How to avoid installation of potentially unwanted applications?
All products should be researched to verify their legitimacy, prior to download/installation or purchase. Only official and trustworthy download channels should be used. Sources like: unofficial and free file-hosting websites, P2P sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders - are considered to be untrustworthy and can offer likewise suspect content. Download and installation processes should be treated with caution. Therefore, it is recommended to always read terms, study all available options, use the "Custom/Advanced" settings and decline downloading/installing supplementary apps, tools, features and other additions. Intrusive adverts often look ordinary and innocuous, however they redirect to highly questionable pages (e.g. pornography, gambling, adult-dating and so on). Should users encounter such ads/redirects, they are advised to check the system and eliminate all dubious applications and/or browser extensions/plug-ins from it. If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.
Appearance of Max Utilities application (GIF):
Installation setup of Max Utilities application:
Website promoting Max Utilities application:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Max Utilities?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove malicious plug-ins from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "Max Utilities" and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
At time of research, Max Utilities did not install any unwanted browser extensions, however, some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or redirects when browsing the internet, continue with the removal guide below.
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the maxutilities potentially unwanted application, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the maxutilities potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with maxutilities potentially unwanted application removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the maxutilities potentially unwanted application, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove maxutilities potentially unwanted application from your computer, please ask for assistance in our malware support forum.
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