How to uninstall MaxUtilities application from the operating system?

Also Known As: MaxUtilities potentially unwanted application
Distribution: Low
Damage level: Medium

Max Utilities removal instructions

What is Max Utilities?

Max Utilities is the name of a program, categorized as a PUA (Potentially Unwanted Application). It is endorsed as a piece of software, capable of cleaning operating systems and optimizing their performance. Amongst its advertised abilities are: removal of Windows registry errors and temporary files, Windows history cleaning, privacy file protection and so on. However, due to its dubious proliferation methods (i.e. most users install it unintentionally), it is considered to be a PUA.

Max Utilities unwanted application

All applications categorized as PUAs are deemed to be untrustworthy and potentially harmful. Max Utilities, much like other similar unwanted apps (i.e. fake system cleaners/optimizers), require activation to perform the advertised functions. Usually, even after these PUAs are activated (purchased) - they remain nonoperational. Hence, users find themselves having purchased a worthless piece of software. As previously mentioned, such applications can endanger device/user safety as well. They can have unmentioned abilities, which may cause various issues. Some PUAs can force-open sale-based, untrustworthy, rogue, compromised, deceptive/scam and malicious websites. They can also deliver undesirable and dangerous ads (e.g. pop-ups, banners, coupons, surveys, etc.). Once these intrusive advertisements are clicked on, they redirect to unreliable/malicious sites and can even stealthily download/install content (e.g. PUAs). Other apps within this category can hijack browsers, limit/deny access to their settings and promote illegitimate search engines. What is more, regardless of their specifics, most PUAs can track data. Typically, these abilities are used to spy on browsing activity and gather sensitive data extracted from it. Information of interest includes: browsing and search engine histories, IP addresses, geolocations and users' personal details. The collected data is likely to be shared with or sold to third parties, seeking to misuse it for profit. To summarize, presence of PUAs on systems can lead to a variety of infiltrations and infections, severe privacy issues, financial losses and even identity theft. Therefore, to protect device integrity and user safety, it is strongly recommended to remove all suspicious applications and browser extensions/plug-ins immediately upon detection.

Threat Summary:
Name MaxUtilities potentially unwanted application
Threat Type PUP (potentially unwanted program), PUA (potentially unwanted application)
Supposed Functionality It can supposedly clean and optimize operating systems.
Detection Names DrWeb (Program.Unwanted.1414), ESET-NOD32 (A Variant Of Win32/UwS.MaxUtilities.B), Malwarebytes (PUP.Optional.MaxUtilities), Full List Of Detections (VirusTotal)
Symptoms A program that you do not recall installing suddenly appeared on your computer. A new application is performing computer scans and displays warning messages about 'found issues'. Asks for payment to eliminate the supposedly found errors.
Distribution Methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance.
Removal

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Max UninstallerDiskFixer and Full System Care are a few examples of apps similar to Max Utilities. While PUAs typically appear legitimate, programs offering various "useful" functions - in most cases they are nonoperational and can cause serious problems. The only purpose of unwanted applications is to generate revenue for the developers; hence, functionality and user safety - are irrelevant. Instead of delivering on any promises, PUAs cause redirects, run intrusive ad campaigns, modify browsers and gather vulnerable data.

How did potentially unwanted applications install on my computer?

Max Utilities has an "official" download webpage, however that is not the only way that PUAs proliferate. They can also be downloaded/installed with other products. This deceptive marketing method of pre-packing regular programs with unwanted or malicious software - is called "bundling". By rushing through download/installation processes (e.g. by ignoring terms, using pre-set options, skipping steps and sections, etc.) - users risk inadvertently allowing bundled content onto their systems. Intrusive advertisements spread these apps as well. When clicked on, they can execute scripts, designed to download/install PUAs without user permission.

How to avoid installation of potentially unwanted applications?

All products should be researched to verify their legitimacy, prior to download/installation or purchase. Only official and trustworthy download channels should be used. Sources like: unofficial and free file-hosting websites, P2P sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders - are considered to be untrustworthy and can offer likewise suspect content. Download and installation processes should be treated with caution. Therefore, it is recommended to always read terms, study all available options, use the "Custom/Advanced" settings and decline downloading/installing supplementary apps, tools, features and other additions. Intrusive adverts often look ordinary and innocuous, however they redirect to highly questionable pages (e.g. pornography, gambling, adult-dating and so on). Should users encounter such ads/redirects, they are advised to check the system and eliminate all dubious applications and/or browser extensions/plug-ins from it. If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.

Appearance of Max Utilities application (GIF):

Appearance of Max Utilities PUA (GIF)

Installation setup of Max Utilities application:

Max Utilities PUA installation setup

Website promoting Max Utilities application:

Website used to promote Max Utilities PUA

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Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Max Utilities adware uninstall via Control Panel

In the uninstall programs window, look for "Max Utilities" and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

At time of research, Max Utilities did not install any unwanted browser extensions, however, some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or redirects when browsing the internet, continue with the removal guide below.

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the maxutilities potentially unwanted application, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the maxutilities potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with maxutilities potentially unwanted application removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the maxutilities potentially unwanted application, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove maxutilities potentially unwanted application from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on maxutilities potentially unwanted application or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
MaxUtilities potentially unwanted application QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of MaxUtilities potentially unwanted application on your mobile device.
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