How to uninstall BasicVirtual adware?

Also Known As: Ads by BasicVirtual
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove BasicVirtual from Mac?

What is BasicVirtual?

BasicVirtual is a rogue application, classified as adware. It delivers various intrusive advertisements. Additionally, it has browser hijacker qualities, such as modification of browsers and promotion of fake search engines. BasicVirtual promotes Safe Finder via akamaihd.net. Since most users download/install this app unintentionally, it is deemed to be a PUA (Potentially Unwanted Application) as well. Furthermore, practically all PUAs have data tracking abilities, which are use to spy on users' browsing habits.

BasicVirtual adware

BasicVirtual adware displays various undesirable and even dangerous ads, e.g. pop-ups, banners, coupons, surveys and so on. These intrusive adverts diminish the browsing quality, since they overlay webpage content and slow down the browsing speed. When clicked on, the advertisements redirect to sale-based, untrustworthy, rogue, compromised, deceptive/scam and malicious sites. Some of these ads can even execute scripts to stealthily download/install software (e.g. PUAs) - upon being clicked. As a browser hijacker, BasicVirtual reassigns browsers' homepage, default search engine and new tab/window URLs to the address of an illegitimate search engine. Every new browser tab/window opened and every single search query typed into the URL bar - redirect to akamaihd.net, then to Safe Finder. Fake web searching tools have no genuine value, due to them being unable to provide search results. Hence, these search engines redirect to legitimate ones; Safe Finder redirects to search.yahoo.com. Recovering the affected browser is impossible without removal of the browser hijacker. It is highly likely that BasicVirtual can track data - monitor browsing activity (browsing and search engine histories) and gather personal information inferred from it (IP addresses, geolocations and other products). The collected data is usually shared with third parties (potentially, cyber criminals), intent on misusing it for profit. In summary, presence of unwanted apps on systems can result in various infiltrations and infections, lead to severe privacy issues, financial losses and identity theft. Therefore, it is crucial to remove all suspect applications and browser extensions/plug-ins.

Threat Summary:
Name Ads by BasicVirtual
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Adload-AB [Trj]), Fortinet (Adware/Adloadr!OSX), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.C), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.g), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

ArtemisSearchTotalLetterSearchAtlantaLookup are a few examples of software within the adware classification. Such apps tend to appear legitimate and tempt users into download/installation with offers of "handy" features. However, these functions rarely work as promised and in most cases - they do not work at all. In fact, this applies to all PUAs. The sole purpose of unwanted applications is to generate revenue at user expense. PUAs operate by hijacking browsers and causing undesirable redirects, delivering intrusive advert campaigns and collecting private data.

How did BasicVirtual install on my computer?

The most common proliferation method of PUAs is through download/installation setups of other products. "Bundling" is the term used to describe this false marketing technique of pre-packing ordinary software with unwanted or malicious additions. Rushed download/installation processes (e.g. ignored terms, used presets, skipped steps and sections, etc.) - increase the risk of unintentional installation of bundled content. Select PUAs have "official" download webpages. Once clicked on, intrusive adverts can execute scripts to download/install PUAs, without user consent.

How to avoid installation of potentially unwanted applications?

All products should be researched prior to download/installation and/or purchase. Only official and verified download channels should be used. Untrustworthy download sources, e.g. Peer-to-Peer sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders - are advised against use, since they can offer deceptive and/or bundled content. Download/Installation processes should be approached with caution. Therefore, it is recommended to read terms, explore all possible options, use the "Custom/Advanced" settings and opt-out from supplementary apps, tools, features and other additions. Intrusive ads typically look legitimate and harmless, however they redirect to unreliable and questionable (gambling, pornography, adult-dating, etc.). In case of encounters with advertisements/redirects of this kind, users should inspect the system and immediately remove all dubious applications and/or browser extensions/plug-ins. If your computer is already infected with BasicVirtual, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once BasicVirtual installation is over:

pop-up displayed once BasicVirtual installation is done

BasicVirtual redirecting users to Safe Finder website via akamaihd.net:

BasicVirtual redirecting users to Safe Finder website via akamaihd.net

BasicVirtual adware installation folder:

BasicVirtual adware install folder

BasicVirtual installed onto the Safari browser:

BasicVirtual adware installed on Safari

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove BasicVirtual adware using Combo Cleaner:

BasicVirtual adware removal:

Remove BasicVirtual-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by basicvirtual related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by BasicVirtual removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by basicvirtual related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by basicvirtual related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by basicvirtual related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by BasicVirtual QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by BasicVirtual on your mobile device.
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