WisePCDoctor removal instructions
What is WisePCDoctor?
WisePCDoctor is advertised as program which allows users to scan, repair and improve the performance of their computers, however, due to its distribution method, WisePCDoctor is categorized as a potentially unwanted application (PUA). Generally, users do not download or install PUAs intentionally. Therefore, apps of this type should never be trusted.
WisePCDoctor can supposedly clean junk files, clean and fix the registry, manage startup items, create backups, etc. In this way, it apparently optimizes computer system to improve performance. WisePCDoctor is not free and requires registration (purchase) to operate. Note that optimization-related PUAs tend to display fake results (errors, and other problems) to trick people into paying for full (registered) versions, however, they do not actually optimize computers or provide any other value, even if purchased. It is unknown whether WisePCDoctor generates fake results, however, many PUAs do. Therefore, apps of this type should never be trusted. They are commonly distributed together with other PUAs such as, for example, browser hijackers, adware-type apps. Browser hijackers assign certain browser settings to the address of a fake search engine. In this way, they promote fake search engines. Adware-type apps serve various advertisements (coupons, banners, surveys, pop-ups, etc.). When clicked, these ads tend to open untrusted web pages and can cause download/installation of unwanted apps by executing certain scripts. Browser hijackers and adware-type apps also record information relating to browsing activity. Many apps of this kind also target sensitive, personal data. Developers of the installed PUA might sell the data to third parties (potentially, cyber criminals) who misuse it to generate revenue. In summary, programs such as WisePCDoctor should not be downloaded or installed under any circumstances. Remove all PUAs from your browser and computer immediately.
|Name||Wise PC Doctor potentially unwanted application|
|Threat Type||PUP (potentially unwanted program), PUA (potentially unwanted application).|
|Supposed Functionality||WisePCDoctor/Wise PC Doctor supposedly improves computer performance.|
|Detection Names||Avast (FileRepMalware [PUP]), BitDefender (Application.Deceptor.AOT), ESET-NOD32 (A Variant Of Win32/Adware.RegTweaker.A), Kaspersky (Hoax.Win32.UnwiseDoc.b), Full List Of Detections (VirusTotal).|
|Symptoms||A program that you do not recall installing suddenly appeared on your computer. A new application is performing computer scans and displays warning messages about 'found issues'. Asks for payment to eliminate the supposedly found errors.|
|Distribution Methods||Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.|
|Damage||Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
DriverMax, ScanMyReg and SpeedyFixer are some of examples of other apps that are categorized as PUAs. These apps supposedly remove unwanted apps, clean junk files, fix the registry and optimize systems in other ways, however, they are useless, display fake results, and do not fix any issues. Furthermore, many PUAs require payment for activation - do not be tempted to pay for this bogus software.
How did potentially unwanted applications install on my computer?
Unwanted downloads and installations happen when people click deceptive ads that run certain scripts or when they download and install other (mainly free) software. In the second case, PUAs are downloaded and installed when they are included as 'additional offers' in the set-ups of other programs. Typically, information about these additional downloads and installations is mentioned in "Custom", "Advanced" and other similar settings of the set-ups. Leave these settings unchanged allows PUAs to infiltrate. This PUA distribution method is called "bundling".
How to avoid installation of potentially unwanted applications
It is not safe or recommended to download software/files from untrusted, unofficial websites, through torrent clients, eMule (and/or other Peer-to-Peer networks), third party downloaders, etc. Third party installers should also NOT be used to install software. Software and files should be downloaded only through direct links and from official websites. Check all "Custom", "Advanced" and other similar settings and decline offers to download or install unwanted apps. Do not click intrusive ads, since they often redirect to untrusted/potentially malicious websites and can cause unwanted downloads and installations. Commonly, such ads appear on dubious websites (e.g., on web pages relating to gambling, adult dating, pornography). Although, in some cases, these ads are displayed on legitimate websites. Remove any unwanted, suspicious extensions, add-ons, and plug-ins already installed on the browser immediately. Also apply this to programs of this kind that are installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
Appearance of WisePCDoctor application (GIF):
Installation setup of WisePCDoctor application:
Website promoting WisePCDoctor application:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is WisePCDoctor?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove malicious plug-ins from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "Wise PC Doctor" and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
At time of research, WisePCDoctor did not install any unwanted browser extensions, however, some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or redirects when browsing the internet, continue with the removal guide below.
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the wise pc doctor potentially unwanted application, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the wise pc doctor potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with wise pc doctor potentially unwanted application removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the wise pc doctor potentially unwanted application, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove wise pc doctor potentially unwanted application from your computer, please ask for assistance in our malware support forum.
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