What is File Converter Live?
File Converter Live is a browser hijacker advertised as a tool for easy access to file format conversion services. It can supposedly convert DOCs, PDFs, MP3s and other formats. File Converter Live operates by making alterations to browsers to promote fileconverterlive.com (a fake search engine).
Additionally, this browser hijacker monitors and records browsing-related information. Due to the dubious proliferation methods used to spread File Converter Live, it is also classified as a Potentially Unwanted Application (PUA). Note that File Converter Live is often distributed together with another PUA called Protect My Search Daily.
Browser hijackers primarily target popular browsers such as Google Chrome, Mozilla Firefox and Internet Explorer. Following successful infiltration, they reassign the default search engine, homepage, and new tab/window URLs to the addresses of bogus search engines.
Therefore, with this software installed, each new browser tab/window opened and each search query typed into the URL bar redirects to the promoted address. File Converter Live also makes these modifications, and the aforementioned actions redirect to fileconverterlive.com.
Fake search engines are typically unable to provide unique results, and so they redirect to (or cause redirection chains ending with) legitimate sites. The web searcher of File Converter Live (fileconverterlive.com) is no exception - it redirects to Yahoo (search.yahoo.com).
Browser hijackers can also restrict/deny access to browser settings and/or reset any permitted changes made, essentially making recovering the hijacked browser impossible, without removing the software hijacking it. Furthermore, File Converter Live has data tracking capabilities.
It can monitor browsing activity (URLs visited, pages viewed, search queries typed, etc.) and collect personal information (IP addresses, geolocations and other details). The gathered data is often shared with third parties (potentially, cyber criminals) intent on misusing it for profit.
Therefore, the presence of data-tracking content on devices can lead to financial loss, serious privacy issues and even identity theft. To ensure device integrity and user safety, you are advised to immediately eliminate all suspect applications and browser extensions/plug-ins.
|Name||File Converter Live|
|Threat Type||Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab.|
|Browser Extension(s)||File Converter Live|
|Supposed Functionality||File format conversion.|
|Serving IP Address (fileconverterlive.com)||188.8.131.52|
|Affected Browser Settings||Homepage, new tab URL, default search engine.|
|Symptoms||Manipulated internet browser settings (homepage, default internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the internet using their search engines.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.|
|Damage||Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
My Horoscope Tab, Manuals Directory Search and Weather Online Now are some examples of other browser hijackers. They many seem legitimate and useful, tempting users into download/installation with offers of various functionalities, however, the features promised are seldom operational. In fact, this applies to most PUAs.
These unwanted apps have just one purpose: to generate revenue at users' expense. Rather than delivering any real value, PUAs hijack browsers, cause unwanted redirects, run intrusive advertisement campaigns and track private data.
How did File Converter Live install on my computer?
Some PUAs (including File Converter Live) have "official" promotional web pages from which they can be downloaded. These applications can also be downloaded/installed with other products. "Bundling" is the term used to define this deceptive marketing technique of pre-packing regular software with unwanted or malicious additions.
Rushing download/installation processes (e.g. ignoring terms, skipping steps, using pre-set options, etc.) increases the risk of unintentionally allowing bundled content onto the system. Intrusive ads proliferate these apps as well. Once clicked, they can execute scripts to stealthily download/install PUAs.
How to avoid installation of potentially unwanted applications
All products should be researched before download/installation or purchase. Download only from official and trustworthy sources. Unofficial and free file-hosting websites, P2P sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders offer deceptive and bundled content, and are therefore untrusted.
When downloading/installing, read the terms, explore all available options, use the "Custom" or "Advanced" settings and opt-out of additional apps, tools, features and so on. Intrusive advertisements may seem normal and harmless, however, they can redirect to dubious sites (e.g. gambling, pornography, adult-dating, etc.).
If you encounter these ads/redirects, check the system and immediately remove all suspicious applications and browser extensions/plug-ins. If your computer is already infected with File Converter Live, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.
File Converter Live browser hijacker asking for various permissions:
Protect My Search Daily browser hijacker (promoted by File Converter Live) asking for various permissions:
Website promoting File Converter Live browser hijacker.
IMPORTANT NOTE! This deceptive site asks to enable web browser notifications:
Therefore, before commencing, perform these steps:
Google Chrome (PC):
- Click the Menu button (three dots) on the right upper corner of the screen
- Select "Settings", scroll down to the bottom and click "Advanced"
- Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
- Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)
Google Chrome (Android):
- Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
- Scroll down, click on "Site settings" and then "Notifications"
- In the opened window, locate all suspicious URLs and click on them one-by-one
- Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"
- Click the Menu button (three bars) on the right upper corner of the screen
- Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
- Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
- In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"
- Click the Gear button on the right upper corner of the IE window
- Select "Internet options"
- Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
- Select suspicious URLs under and remove them one by one by clicking the "Remove" button
- Click the menu button (three dots) on the right upper corner of the Edge window
- Scroll down, find and click "Settings"
- Scroll down again and click "View advanced settings"
- Click "Manage" under "Website permissions"
- Click the switch under each suspicious website
- Click "Safari" button on the left upper corner of the screen and select "Preferences..."
- Select the "Websites" tab and then select "Notifications" section on the left pane
- Check for suspicious URLs and apply the "Deny" option for each
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is File Converter Live?
- STEP 1. Uninstall File Converter Live application using Control Panel.
- STEP 2. Remove fileconverterlive.com redirect from Internet Explorer.
- STEP 3. Remove File Converter Live browser hijacker from Google Chrome.
- STEP 4. Remove fileconverterlive.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove fileconverterlive.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
File Converter Live browser hijacker removal:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "File Converter Live"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications that cause browser redirects to the fileconverterlive.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
File Converter Live browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://fileconverterlive.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "File Converter Live".
If you continue to have problems with removal of the fileconverterlive.com redirect, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "File Converter Live" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "File Converter Live", look for a browser hijacker URL (hxxp://www.fileconverterlive.com) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "fileconverterlive.com", when located click the three vertical dots near this URL and select "Remove from list".
If you continue to have problems with removal of the fileconverterlive.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "File Converter Live", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable "File Converter Live", remove hxxp://fileconverterlive.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the button.
Computer users who have problems with fileconverterlive.com redirect removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
If you continue to have problems with removal of the fileconverterlive.com redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
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