How to uninstall Perfect Startpage browser hijacker?

Also Known As: perfectstartpage.com redirect
Distribution: Low
Damage level: Medium

Perfect Startpage browser hijacker removal instructions

What is Perfect Startpage?

Perfect Startpage browser hijacker is designed to promote perfectstartpage.com, a fake search engine. It does that by modifying some of the browser's settings. Also, apps of this type tend to be designed to collect information related to user's browsing habits. Most of the times users download and install browser hijackers unknowingly, therefore, apps of this type are categorized as potentially unwanted aplications (PUAs).

perfectstartpage.com browser hijacker

After installation Perfect Startpage sets perfectstartpage.com as an address of a homepage, default search engine and new tab so that users would visit it when they open a browser, new tab and enter search queries into URL bar. If used to search the web, perfectstartpage.com displays results generated by Google (redirects users to google.com). That is why perfectstartpage.com is called a fake search engine. To remove it from browser's settings it is necessary to uninstall Perfect Startpage first. As a rule, browser hijackers do not allow users to modify the aforementioned settings unless they are no longer installed. Furthermore, quite often apps like Perfect Startpage operate as information tracking tools: they gather browsing data like IP addresses, entered search queries, addresses of visited pages, geolocations, and/or other details. It is known that apps of this type can be capable of accessing sensitive details as well. Moreover, gathered information could be sold to third parties (potentially cyber criminals), or misused to generate revenue in some other ways. To sum up, browser hijackers often are designed not only to promote some fake search engine but also can be the reason behind problems related to browsing safety, privacy, identity theft, etc. Therefore, it recommended not to trust apps of this type and remove any already installed browser hijacker right away.

Threat Summary:
Name Perfect Startpage
Threat Type Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab
Browser Extension(s) Perfect Startpage
Supposed Functionality This app supposed to improve browsing experience
Promoted URL perfectstartpage.com
Serving IP Address (perfectstartpage.com) 172.67.130.169
Affected Browser Settings Homepage, new tab URL, default search engine
Symptoms Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.
Malware Removal (Windows)

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Weather Discover, Track Package Tab and Palo APP are a couple of examples of other PUAs that are classified as browser hijackers too. Such apps supposed to improve browsing experience, include some features, and/or be useful in some other ways. Although, most of them are useless and even worse - can be the culprit of various issues.

How did Perfect Startpage install on my computer?

Very often users downloaded and/or install browser hijackers and other types of PUAs alongside with other programs. To be more precise, when they are included in their download and/or installation setups as additional offers. This distribution method is called "bundling". Unwanted downloads and/or installations are caused when users download and/or install programs without checking settings that are available in their setups - when they do not decline offers to download and/or install additionally included apps. Typically, such offers can be found in "Advanced", "Custom", and other similar settings of setups. Additionally, unwanted downloads, installations can be caused by clicking deceptive advertisements that are designed to execute certain scripts.

How to avoid installation of potentially unwanted applications?

It is recommended to download software (and files) only from official websites and via direct links. Other sources, tools like third party downloaders (and installers) Peer-to-Peer networks (like eMule, torrent clients), unofficial websites should not be used. Mostly because they often are used to distribute PUAs. In some cases even malicious programs. When a download and/or installation contains settings like "Custom", "Advanced", then they should not be left unchecked. It is common they mention offers to download and/or install various potentially unwanted apps. Advertisements that are displayed on shady pages should not be clicked - it is common that they open other shady pages or cause unwanted downloads, installations. If there are any unwanted, unknown extensions, add-ons or plugins installed a browser and programs of this kind installed on the operating system, then they should be uninstalled. If your computer is already infected with Perfect Startpage, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this browser hijacker.

Perfectstartpage.com redirects to google.com (GIF):

perfectstartpage.com redirects to google.com in gif

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

Perfect Startpage browser hijacker removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

perfectstartpage.com browser hijacker uninstall via Control Panel

In the uninstall programs window: look for any recently installed suspicious applications (for example, "Perfect Startpage"), select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted applications (which cause browser redirects to the perfectstartpage.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.

Perfect Startpage browser hijacker removal from Internet browsers:

Video showing how to remove browser redirects:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing perfectstartpage.com related Internet Explorer extensions

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".

Change your homepage:

Removing perfectstartpage.com from Internet Explorer homepage

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://perfectstartpage.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.

Change your default search engine:

Removing perfectstartpage.com from Internet Explorer default search engine

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Perfect Startpage".

Optional method:

If you continue to have problems with removal of the perfectstartpage.com redirect, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing perfectstartpage.com related Google Chrome extensions

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "Perfect Startpage" and other recently-installed suspicious browser add-ons, and remove them.

Change your homepage:

Removing perfectstartpage.com from Google Chrome homepage

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "Perfect Startpage", look for a browser hijacker URL (hxxp://www.perfectstartpage.com) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.

Change your default search engine:

Removing perfectstartpage.com from Google Chrome default search engine

To change your default search engine in Google Chrome: Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "perfectstartpage.com", when located click the three vertical dots near this URL and select "Remove from list".

Optional method:

If you continue to have problems with removal of the perfectstartpage.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing perfectstartpage.com related Mozilla Firefox extensions

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "Perfect Startpage", as well as all other recently installed browser plug-ins.

Change your homepage:

Removing perfectstartpage.com from Mozilla Firefox homepage

To reset your homepage, click the Firefox menu firefox menu icon (at the top right corner of the main window), then select "Options", in the opened window disable "Perfect Startpage", remove hxxp://perfectstartpage.com and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change your default search engine:

Removing perfectstartpage.com from Mozilla Firefox default search engine

In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the Mozilla Firefox switch about:config entry button button.

Optional method:

Computer users who have problems with perfectstartpage.com redirect removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

Removing browser hijackers from safari step 1 - accessing preferences

Make sure your Safari browser is active and click Safari menu, then select Preferences...

removing browser hijacker from safari step 2 - removing extensions

In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.

Removing browser hijackers from safari step 3 - changing homepage

In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.

removing browser hijackers from safari step 4 - changing the default Internet search engine

In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.

Change your homepage and new tab settings:

Removing browser hijackers from Microsoft Edge step 2

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".

Change your default Internet search engine:

Removing browser hijackers from Microsoft Edge step 3

To change your default search engine in Microsoft Edge: Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon Microsoft Edge (Chromium) puzzle icon near it and select "Disable".

Optional method:

If you continue to have problems with removal of the perfectstartpage.com redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of browser hijackers while downloading free software sampleA browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.

Removal assistance:
If you are experiencing problems while trying to remove perfectstartpage.com redirect from your Internet browsers, please ask for assistance in our malware support forum.

Post a comment:
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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
perfectstartpage.com redirect QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of perfectstartpage.com redirect on your mobile device.
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