CollectorStealer virus removal guide
What is CollectorStealer?
CollectorStealer (also known as DCStealer) is malicious software which allows cyber criminals to steal various sensitive information (e.g. passwords, credit card details) and files. This malware is for sale on a hacker forum for $12 or $75 (depending on the subscription type). It is advertised on the aforementioned forum as a "top-end information stealer" with a Russian interface.
Using CollectorStealer, cyber criminals can collect passwords, cookies, credit card details, autofill forms from Chromium browsers, passwords from Edge and and Mozilla Firefox, .dat and .wallet files (files from cryptocurrency wallets), Discord and Telegram sessions, passwords from FileZilla, pidgin passwords and chat history, Steam files and information relating to installed games, 2FA authenticator sessions, steal PSI/PSI+ and NordVPN accounts. It can also be used to access and record files that are stored on the victim's desktop and take screenshots. Essentially, this information stealer targets files and details that could be misused to access various accounts, make fraudulent transactions and purchases, steal identities and for other similar malicious purposes. Victims of a CollectorStealer attack might lose access to various personal accounts (such as email, social media, banking accounts), become victims of identity theft, suffer monetary loss, experience issues relating to online privacy. Stolen accounts could also be used to spread CollectorStealer further or deceive other users into installing other malware on their computers (e.g., ransomware, Trojans), transfer money to cyber criminals behind CollectorStealer. If you have inadvertently installed CollectorStealer onto the operating system, eliminate it immediately.
|Threat Type||Password-stealing virus, banking malware, spyware.|
|Detection Names||Avast (Win32:Malware-gen), BitDefender (Trojan.GenericKD.42212605), ESET-NOD32 (A Variant Of Win32/Spy.Agent.PWV), Kaspersky (Trojan-Spy.Win32.Stealer.qhw), Full List (VirusTotal).|
|Symptoms||Most information stealers are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.|
|Distribution methods||Infected email attachments, malicious online advertisements, social engineering, software 'cracks'.|
|Damage||Stolen passwords and banking information, identity theft, the victim's computer added to a botnet.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
More examples of malware that is designed and used by cyber criminals to steal sensitive data are Mist, VikroStealer and TroyStealer. Commonly, software of this type is capable of evading detection and can run stealthily in the system background. Therefore, victims are often unaware that a computer is infected until some damage is done (such as fraudulent purchases/transactions).
How did CollectorStealer infiltrate my computer?
How to avoid installation of malware
Do not open a files or website links that are attached to irrelevant emails, especially if the emails are received from unknown, suspicious addresses. Software and files should be downloaded only from official websites and via direct links. The other sources/tools mentioned above can distribute malicious files and software. Installed programs must be updated and activated only with implemented functions/tools provided by official software developers. Furthermore, it is illegal to activate software with unofficial ('cracking') tools. Have a reputable anti-spyware or antivirus suite installed on the operating system and use it regularly for scans. If you believe that your computer is already infected, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.
CollectorStealer for sale on hacker forum:
CollectorStealer detected as a threat by a number of virus detection engines:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is CollectorStealer?
- STEP 1. Manual removal of CollectorStealer malware.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.