How to uninstall PotPlayer adware from your operating system?

Also Known As: Ads by PotPlayer
Type: Adware
Distribution: Moderate
Damage level: Medium

PotPlayer adware removal instructions

What is PotPlayer?

PotPlayer is a rogue application, endorsed as a multimedia player compatible with Windows Vista, XP, 7 and 8 operating systems. It is classified as adware. Following successful infiltration, PotPlayer begins running intrusive advertisement campaigns. In other words, it delivers various undesirable and even harmful ads. Due to the dubious methods used to promote this app, it is also deemed to be a PUA (Potentially Unwanted Application). Additionally, most PUAs have data tracking abilities, which are employed to spy on users' browsing activity and it is not unlikely to that PotPlayer does so as well.

PotPlayer adware

Software classified as adware, operates by delivering pop-ups, surveys, coupons, banners and other intrusive adverts. These advertisements seriously diminish the browsing experience, since they limit the browsing speed and site visibility (by overlaying page content). Once clicked on, intrusive ads redirect to sale-based, promotional, untrustworthy, rogue, deceptive/scam, compromised and malicious webpages. Furthermore, said adverts can be triggered (by being clicked on) to execute scripts, designed to download/install software without user permission. PUAs are a prime example of software infiltrated into systems in this manner. Aside from running intrusive ad campaigns, PUAs can force-open similarly dangerous websites. Another type of PUA called browser hijackers modify browser settings in order to promote fake search engines. With a browser hijacker installed, every single search query typed into the URL bar and every new browser tab/window opened - redirect to the address of an illegitimate web searcher. The promoted search engines are usually unable to provide search results, so they tend to redirect to Google, Yahoo, Bing and other legitimate ones. Furthermore, browser hijackers can reset any changes users try to make to their browsers and/or restrict/deny access to the browser's settings outright. Most PUAs (adware included) can track data. They can monitor browsing activity (URLs visited, pages viewed, search queries typed, etc.) and collect personal information extracted from it (IP addresses, geolocations and other details). The gathered data is often monetized by being shared with and/or sold to third parties (potentially, cyber criminals). Therefore, presence of unwanted apps on devices can lead to system infections, financial losses, serious privacy issues and even identity theft. To protect device integrity and user safety, it is highly recommended to eliminate all suspect applications and/or browser extensions/plug-ins immediately upon detection.

Threat Summary:
Name Ads by PotPlayer
Threat Type Adware, Unwanted ads, Pop-up Virus
Supposed Functionality Multimedia player
Detection Names Avast (Win32:AdwareSig [Adw]), BitDefender (Trojan.GenericKD.34055019), ESET-NOD32 (A Variant Of MSIL/Adware.TekhNetvork.A), DrWeb (Trojan.DownLoad4.13619), Full List Of Detections (VirusTotal)
Symptoms Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution Methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)

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MusiCalm, MessengerHub, Access+, Best Media Converter - are some examples of other adware-type applications. They appear legitimate and harmless. This software also typically offers various "useful" and "advantageous" functionalities. However, the promised features are rarely operational and this applies to practically all PUAs. The sole purpose of unwanted apps have but one goal - to generate revenue for the developers; to users - they have no real value and can instead cause severe issues. PUAs are designed to deliver intrusive advert campaigns, cause redirects to untrustworthy and malicious sites, hijack browsers and track private information.

How did PotPlayer install on my computer?

Some PUAs (e.g. PotPlayer) have "official" promotional webpages, from which they can be downloaded. PUAs are also distributed via download/installation setups of other products. This deceptive marketing technique of pre-packing regular software with unwanted or malicious additions - is called "bundling". By rushing through download/installation processes (e.g. by ignoring terms, skipping steps and sections, using pre-set options, etc.) - users risk unintentionally allowing bundled content into their devices. Intrusive ads proliferate these applications as well. Upon being clicked, they can execute scripts to stealthily download/install PUAs without user consent.

How to avoid installation of potentially unwanted applications?

It is recommended to research software prior to download/installation and/or purchase. All downloads must be done from official and verified sources. Unofficial and free-file hosting websites, Peer-to-Peer sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders - are deemed to be untrustworthy, due to commonly offering deceptive and/or bundled content. When downloading/installing, it is important to read terms, explore all available options, use the "Custom" or "Advanced" settings and opt-out from additional apps, tools, features, and so on. Intrusive advertisements look legitimate and harmless, however they redirect to various questionable sites (e.g. gambling, pornography, adult-dating and others). In case of encounters with such ads/redirects, users must inspect the system and immediately remove all suspicious applications and/or browser extensions/plug-ins from it. If your computer is already infected with PotPlayer, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this adware.

Screenshot of the deceptive installation setup:

PotPlayer adware installer

Screenshot of the website used to promote PotPlayer adware:

PotPlayer adware promoter

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Malwarebytes By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

Quick menu:

PotPlayer adware removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

PotPlayer adware uninstall via Control Panel

In the uninstall programs window, look for "PotPlayer", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application (which causes PotPlayer ads), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove PotPlayer adware from Internet browsers:

At time of research, PotPlayer did not install its browser plug-ins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing PotPlayer ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing PotPlayer ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the ads by potplayer, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing PotPlayer  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing PotPlayer ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the ads by potplayer, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing PotPlayer ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing PotPlayer ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with ads by potplayer removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the ads by potplayer, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove ads by potplayer from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on ads by potplayer or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by PotPlayer QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by PotPlayer on your mobile device.
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