Hp.myway.com redirect removal instructions
What is hp.myway.com?
Developed by the Mindspark Interactive Network, OnlinePrivacyManager is a piece of rogue software endorsed as a tool to increase users' browsing privacy. This application is classified as a browser hijacker. It operates by making modifications to browser settings in order to promote hp.myway.com - a fake search engine. Additionally, OnlinePrivacyManager spies on users' browsing activity. Due to the dubious techniques used to distribute OnlinePrivacyManager, it is deemed to be a PUA (Potentially Unwanted Application).
Popular browsers with large user bases, like Google Chrome, Internet Explorer and Mozilla Firefox are common targets of browser hijackers. Following successful installation, these rogue applications reassign browsers' homepage, default search engine and new tab/window URLs - to the addresses of illegitimate web searchers. Therefore, every single search query typed into the URL bar and new browser tab/window opened - redirect to the promoted address. In case of OnlinePrivacyManager, the aforementioned actions cause redirects to hp.myway.com. Fake search engines are seldom capable of providing search results, so they redirect to (or cause redirection chains ending with) Google, Yahoo, Bing and other legitimate ones. Even if the promoted web searchers can provide search results, they tend to be inaccurate and/or promote untrustworthy, possibly malicious sites. Furthermore, browser hijackers can restrict/deny access to the affected browser's settings and/or undo any permitted changes made. Therefore, the only way of recovering the affected browser is by removing the browser hijacker. As mentioned in the introduction, OnlinePrivacyManager has data tracking abilities. It can record browsing activity (URLs visited, pages viewed, search queries typed, etc.) and gather personal information (IP addresses, geolocations and other details). The collected data is typically monetized by being shared with and/or sold to third parties (potentially, cyber criminals). Therefore, presence of data-tracking software can lead to financial losses, severe privacy issues and even identity theft. To ensure device integrity and user safety, it is highly recommended to remove all suspect applications and browser extensions/plug-ins immediately upon detection.
|Name||OnlinePrivacyManager browser hijacker|
|Threat Type||Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab|
|Detection Names||Avast (Win32:UnwantedSig [PUP]), DrWeb (Adware.MyWebSearch.147), ESET-NOD32 (Win32/Toolbar.MyWebSearch.BA Potentially Unwanted), Kaspersky (Not-a-virus:HEUR:WebToolbar.Win32.Agent.gen), Full List Of Detections (VirusTotal)|
|Supposed Functionality||Increased browsing privacy|
|Affected Browser Settings||Homepage, new tab URL, default search engine|
|Serving IP Address (hp.myway.com)||18.104.22.168|
|Symptoms||Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.|
|Damage||Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
PDFConvertersSearch, SearchConverterHD and MyShortcutTab are a few examples of other browser hijackers. They tend to appear legitimate and harmless. Users are enticed into download/installation with offers of various "handy" functionalities. Despite how good the promised features may sound - they are seldom operational. In fact, this applies to practically all PUAs. The only purpose of unwanted applications is to generate revenue for the developers. PUAs are designed to modify browsers, force-open untrustworthy and malicious websites, deliver intrusive advertisement campaigns and track private information.
How did OnlinePrivacyManager install on my computer?
Some PUAs (e.g. OnlinePrivacyManager) have "official" promotional webpages, from which they can be downloaded. They can also be downloaded/installed together with other software. This false marketing technique of pre-packing ordinary products with unwanted or malicious additions - is termed "bundling". Rushed download/installations (e.g. ignored terms, skipped steps and sections, etc.) - increase the risk of unintentionally allowing dubious and/or bundled content into the system. Intrusive ads proliferate these applications as well. Upon being clicked, they can execute script to stealthily download/install PUAs.
How to avoid installation of potentially unwanted applications?
It is recommended to research software before download/installation and/or purchase. Only official and verified download sources should be used. Untrustworthy channels, like: unofficial and free file-hosting websites, Peer-to-Peer sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders - commonly offer deceptive and/or bundled content. When downloading/installing, it is important to read terms, study all available options, use the "Custom" or "Advanced" settings and opt-out from additional apps, tools, features, etc. Intrusive advertisements appear legitimate and harmless, however they redirect to various unreliable and questionable (e.g. gambling, pornography, adult-dating, etc.). In case of encounters with such adverts/redirects, users must inspect the system and immediately remove all suspect applications and/or browser extensions/plug-ins from it. If your computer is already infected with OnlinePrivacyManager, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this browser hijacker.
Installation setup of OnlinePrivacyManager browser hijacker:
OnlinePrivacyManager browser hijacker asking for various permissions:
Website promoting OnlinePrivacyManager browser hijacker (Google Chrome):
Website promoting OnlinePrivacyManager browser hijacker (Internet Explorer):
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is hp.myway.com?
- STEP 1. Uninstall OnlinePrivacyManager application using Control Panel.
- STEP 2. Remove hp.myway.com redirect from Internet Explorer.
- STEP 3. Remove OnlinePrivacyManager browser hijacker from Google Chrome.
- STEP 4. Remove hp.myway.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove hp.myway.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
OnlinePrivacyManager browser hijacker removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "OnlinePrivacyManager Internet Explorer..."), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications (which cause browser redirects to the hp.myway.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
OnlinePrivacyManager browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "hp.myway".
If you continue to have problems with removal of the onlineprivacymanager browser hijacker, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "OnlinePrivacyManager" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable OnlinePrivacyManager, look for a browser hijacker URL (hp.myway.com) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "Ask Web Search" when located click the three vertical dots near this URL and select "Remove from list".
If you continue to have problems with removal of the onlineprivacymanager browser hijacker, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "OnlinePrivacyManager", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable OnlinePrivacyManager, remove hxxp://hp.myway.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the button.
Computer users who have problems with onlineprivacymanager browser hijacker removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
If you continue to have problems with removal of the onlineprivacymanager browser hijacker, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
If you are experiencing problems while trying to remove onlineprivacymanager browser hijacker from your Internet browsers, please ask for assistance in our malware support forum.
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