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How to remove the Package Tracker Guru from your browser

Also Known As: hpackagetrackerguru.com redirect
Damage level: Medium

What is Package Tracker Guru?

Package Tracker Guru is a typical browser hijacker: it changes certain browser settings to the address of a fake search engine. In this case, it promotes the hpackagetrackerguru.com address. Note that apps of this type can gather browsing data and other information.

Users who install Package Tracker Guru also install another app called Hide My History. Generally, people download and install these apps unintentionally and, therefore, they are categorized as potentially unwanted applications (PUAs).

hpackagetrackerguru.com browser hijacker

Package Tracker Guru promotes hpackagetrackerguru.com by assigning it as the address of the homepage, default search engine and new tab. Therefore, users are forced to visit hpackagetrackerguru.com when they open a browser, new tab, or enter search queries into the URL bar.

As mentioned, hpackagetrackerguru.com is a fake search engine - it displays results generated by Yahoo and simply redirects users to search.yahoo.com. I.e., hpackagetrackerguru.com does not generate any unique results. Addresses of fake search engines cannot be removed from browser settings while the browser hijackers that promote them are installed on browsers.

I.e., users can stop hpackagetrackerguru.com from being opened on the aforementioned occasions only when Package Tracker Guru is no longer installed. Furthermore, browser hijackers can collect various browsing data. For example, addresses of visited pages, entered search queries, IP addresses, geolocations and other data of this kind.

These apps can also collect sensitive information. Furthermore, the data could be sold by the developers to third parties (potentially, cyber criminals) or misused to generate revenue in other ways. In such cases, browser hijackers can be the reason behind problems relating to browsing safety, online privacy or even identity theft.

Therefore, Package Tracker Guru, Hide My History and other apps of this type should never be downloaded or installed.

Threat Summary:
Name Package Tracker Guru
Threat Type Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab.
Browser Extension(s) Package Tracker Guru
Supposed Functionality Quick access to popular package-tracking pages.
Promoted URL hpackagetrackerguru.com
Detection Names (hpackagetrackerguru.com) Forcepoint ThreatSeeker (Suspicious), Full List Of Detections (VirusTotal).
Serving IP Address (hpackagetrackerguru.com) 34.233.235.139
Affected Browser Settings Homepage, new tab URL, default search engine.
Symptoms Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.
Additional Information Package Tracker Guru is distributed with another browser hijacker called Hide My History.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.
Malware Removal (Windows)

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Online Radio Finder Tab, Web Protection for Chrome and Watch TV Quick are examples of other browser hijackers. Generally, these apps promote fake search engines and are useless to regular users. Browser hijackers are often advertised as useful, legitimate apps that supposedly include various features, improve the browsing experience, etc.

How did Package Tracker Guru install on my computer?

Frequently, users download and install PUAs with other programs - PUAs are included into the download/installation set-ups as 'additional offers'. Many users fail to decline these offers, which often appear in "Custom", "Advanced", and other settings of set-ups.

This allows PUAs to be downloaded and installed with programs that users wish to download and install intentionally. Additionally, unwanted downloads and installations can be caused by clicking deceptive ads that execute certain scripts.

How to avoid installation of potentially unwanted applications

Check all settings such as "Advanced", "Custom", and "Manual" and decline offers to download or install unwanted applications. All programs and files should be downloaded only from official pages and through direct links. Third party downloaders/installers, Peer-to-Peer networks (e.g., torrent clients, eMule), unofficial websites, etc., should not be used to download or install software.

Do not click advertisements that appear on dubious web pages (e.g., relating to adult dating, gambling, pornography), since they can open untrusted websites or cause download/installation of unwanted applications. Remove any suspicious, unwanted extensions, add-ons or plug-ins installed on the browser.

The same should be applied to software of this kind that is installed on operating system/computer. If your computer is already infected with Package Tracker Guru, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this browser hijacker.

Notification stating that Package Tracker Guru can read and change certain data:

package tracker guru browser hijacker notification

Website promoting Package Tracker Guru browser hijacker:

Website used to promote Package Tracker Guru browser hijacker

IMPORTANT NOTE! This deceptive site asks to enable web browser notifications.

Therefore, before commencing, perform these steps:

Google Chrome (PC):

  • Click the Menu button (three dots) on the right upper corner of the screen
  • Select "Settings", scroll down to the bottom and click "Advanced"
  • Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
  • Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)

Disable pop-up' notifications in Google Chrome web browser

Google Chrome (Android):

  • Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
  • Scroll down, click on "Site settings" and then "Notifications"
  • In the opened window, locate all suspicious URLs and click on them one-by-one
  • Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"

Disable pop-up' notifications in Android Google Chrome web browser

Mozilla Firefox:

  • Click the Menu button (three bars) on the right upper corner of the screen
  • Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
  • Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
  • In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"

Disable pop-up' notifications in Mozilla Firefox web browser

Internet Explorer:

  • Click the Gear button on the right upper corner of the IE window
  • Select "Internet options"
  • Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
  • Select suspicious URLs under and remove them one by one by clicking the "Remove" button

Disable pop-up' notifications in Internet Explorer web browser

Microsoft Edge:

  • Click the menu button (three dots) on the right upper corner of the Edge window
  • Scroll down, find and click "Settings"
  • Scroll down again and click "View advanced settings"
  • Click "Manage" under "Website permissions"
  • Click the switch under each suspicious website

Disable pop-up' notifications in Microsoft Edge web browser

Safari (Mac):

  • Click "Safari" button on the left upper corner of the screen and select "Preferences..."
  • Select the "Websites" tab and then select "Notifications" section on the left pane
  • Check for suspicious URLs and apply the "Deny" option for each

Disable pop-up' notifications in Safari web browser

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Quick menu:

Package Tracker Guru browser hijacker removal:

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

hpackagetrackerguru.com browser hijacker uninstall via Control Panel

In the uninstall programs window: look for any recently installed suspicious applications (for example, "Package Tracker Guru"), select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted applications that cause browser redirects to the hpackagetrackerguru.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.

Package Tracker Guru browser hijacker removal from Internet browsers:

Video showing how to remove browser redirects:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing hpackagetrackerguru.com related Internet Explorer extensions

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".

Change your homepage:

Removing hpackagetrackerguru.com from Internet Explorer homepage

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://hpackagetrackerguru.com (or hxxp://hp.hpackagetrackerguru.com) and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.

Change your default search engine:

Removing hpackagetrackerguru.com from Internet Explorer default search engine

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Package Tracker Guru".

Optional method:

If you continue to have problems with removal of the hpackagetrackerguru.com redirect, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing hpackagetrackerguru.com related Google Chrome extensions

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "Package Tracker Guru" and other recently-installed suspicious browser add-ons (e.g., "Hide My History"), and remove them.

Change your homepage:

Removing hpackagetrackerguru.com from Google Chrome homepage

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "Package Tracker Guru" or "Hide My History", look for a browser hijacker URL (hxxp://hpackagetrackerguru.com or hxxps://hidemyhistory.co) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.

Change your default search engine:

Removing hpackagetrackerguru.com from Google Chrome default search engine

To change your default search engine in Google Chrome: Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "hxxp://hpackagetrackerguru.com" and "hxxp://hidemyhistory.co", when located click the three vertical dots near this URL and select "Remove from list".

Optional method:

If you continue to have problems with removal of the hpackagetrackerguru.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing hpackagetrackerguru.com related Mozilla Firefox extensions

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "Package Tracker Guru", as well as all other recently installed browser plug-ins (e.g., "Hide My History").

Change your homepage:

Removing hpackagetrackerguru.com from Mozilla Firefox homepage

To reset your homepage, click the Firefox menu firefox menu icon (at the top right corner of the main window), then select "Options", in the opened window disable "Package Tracker Guru" or "Hide My History", remove hxxp://hpackagetrackerguru.comhxxp://hp.hpackagetrackerguru.com or hxxp://hidemyhistory.co and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change your default search engine:

Removing hpackagetrackerguru.com from Mozilla Firefox default search engine

In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the Mozilla Firefox switch about:config entry button button.

Optional method:

Computer users who have problems with hpackagetrackerguru.com redirect removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

Removing browser hijackers from safari step 1 - accessing preferences

Make sure your Safari browser is active and click Safari menu, then select Preferences...

removing browser hijacker from safari step 2 - removing extensions

In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.

Removing browser hijackers from safari step 3 - changing homepage

In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.

removing browser hijackers from safari step 4 - changing the default Internet search engine

In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.

Change your homepage and new tab settings:

Removing browser hijackers from Microsoft Edge step 2

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".

Change your default Internet search engine:

Removing browser hijackers from Microsoft Edge step 3

To change your default search engine in Microsoft Edge: Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon Microsoft Edge (Chromium) puzzle icon near it and select "Disable".

Optional method:

If you continue to have problems with removal of the hpackagetrackerguru.com redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of browser hijackers while downloading free software sampleA browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.

Removal assistance:
If you are experiencing problems while trying to remove hpackagetrackerguru.com redirect from your Internet browsers, please ask for assistance in our malware support forum.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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