How to remove The Rocket Arcade adware and the ads it delivers?

Also Known As: Ads by The Rocket Arcade
Type: Adware
Distribution: Moderate
Damage level: Medium

The Rocket Arcade adware removal instructions

What is The Rocket Arcade?

The Rocket Arcade is a piece of rogue software, categorized as adware. It delivers intrusive advertisement campaigns and collects data relating to browsing activity. Additionally, due to the dubious methods used to distribute The Rocket Arcade - it is deemed to be a PUA (Potentially Unwanted Application) as well.

The Rocket Arcade adware causing redirects (GIF)

Adware delivers pop-ups, banners, surveys, coupons, full-page and other intrusive advertisements - typically, by placing them on any visited website. Therefore, the ads do not originate from the sites themselves. The delivered adverts slow down the browsing speed and overlay webpage content. Aside from being a nuisance, these ads are also considered to be a threat to device and user safety. Upon being clicked, intrusive advertisements redirect to various promotional/sale-based, rogue, compromised, deceptive/scam and malicious webpages. Some of these adverts can even be triggered (by being clicked) to execute scripts, designed to stealthily download/install software (e.g. PUAs). Unwanted apps can have additional/other abilities, aside from running intrusive ad campaigns. PUAs can force-open dangerous sites as well. Another type of PUA called browser hijackers modify browser settings and restrict/deny access to them - in order to promote illegitimate search engines. As mentioned in the introduction, The Rocket Arcade can track data. It can monitor browsing activity (URLs visited, pages viewed, search queries typed, etc.) and gather sensitive information extracted from it (IP addresses, geolocations and other details). The collected data is highly likely to contain personally identifiable information. What is more, this information is then monetized by being shared with and/or sold to third parties (potentially, cyber criminals). To summarize, presence of unwanted software on devices can result in system infections, financial losses, serious privacy issues and even identity theft. To ensure device integrity and user privacy, all suspicious applications and browser extensions/plug-ins must be removed without delay.

Threat Summary:
Name Ads by The Rocket Arcade
Threat Type Adware, Unwanted ads, Pop-up Virus
Browser Extension(s) The Rocket Arcade
Symptoms Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution Methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)

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Chrome ToolsOneUpdaterEasy Weather Today Promos - are a few examples of other adware-type apps. They appear ordinary and harmless. Users are enticed into download/installation with offers of various "handy" features. However, despite how good the functionalities may sound - they are rarely operational. This is common for practically all PUAs. The only goal of unwanted applications is to generate revenue at user expense. Therefore, instead of delivering on any promises, PUAs can run intrusive advert campaigns, force-open untrustworthy and malicious webpages, hijack browsers and collect private information.

How did The Rocket Arcade install on my computer?

Select PUAs (e.g. The Rocket Arcade) have "official" promotional sites, from which they can be downloaded. These apps can also be downloaded/installed alongside other products. This false marketing tactic of pre-packing regular software with unwanted or malicious additions - is called "bundling". Rushed download/installation processes (e.g. ignored terms, skipped steps and sections, etc.) - increase the risk of unintentionally allowing bundled content into the system. Upon being clicked, intrusive ads can execute scripts to download/install PUAs without user consent.

How to avoid installation of potentially unwanted applications?

It is recommended to research products before download/installation. All downloads should be done only from official and verified sources. Since untrustworthy download channels, e.g. unofficial and free file-hosting (freeware) websites, Peer-to-Peer sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders - often offer dubious and/or bundled content. When downloading/installing, it is advised to read terms, explore all possible options, use the "Custom/Advanced" settings and opt-out from supplementary apps, tools, features and other additions. Intrusive adverts appear legitimate, however they redirect to unreliable and questionable sites (e.g. pornography, adult-dating, gambling, and so on). Should users experience advertisements and/or redirects of this type, they much inspect their devices and immediately remove all suspect applications and browser extensions/plug-ins. If your computer is already infected with The Rocket Arcade, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this adware.

Screenshot of The Rocket Arcade adware asking for data-related permissions:

The Rocket Arcade adware asking for permissions

Screenshots of the advertisements provided by The Rocket Arcade adware:

Ad delivered by The Rocket Arcade adware 1 Ad delivered by The Rocket Arcade adware 2 Ad delivered by The Rocket Arcade adware 3 Ad delivered by The Rocket Arcade adware 4

Screenshot of the website used to promote The Rocket Arcade adware:

Website promoting The Rocket Arcade adware

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Quick menu:

The Rocket Arcade adware removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

The Rocket Arcade adware uninstall via Control Panel

In the uninstall programs window, look for "The Rocket Arcade", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application (which causes The Rocket Arcade ads), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove The Rocket Arcade adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing The Rocket Arcade ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "The Rocket Arcade", select this entry and click "Remove".

Removing The Rocket Arcade ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the ads by the rocket arcade, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing The Rocket Arcade  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "The Rocket Arcade", select this entry and click the trash can icon.

Removing The Rocket Arcade ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the ads by the rocket arcade, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing The Rocket Arcade ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "The Rocket Arcade".

Removing The Rocket Arcade ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with ads by the rocket arcade removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the ads by the rocket arcade, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove ads by the rocket arcade from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on ads by the rocket arcade or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by The Rocket Arcade QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by The Rocket Arcade on your mobile device.
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