Jolly Web browser hijacker removal instructions
What is Jolly Web?
Jolly Web is a browser hijacker which is designed to promote the quicknewtab.com address, a fake search engine. As a rule, apps of this type promote such search engines by changing certain browser settings. Another problem with browser hijackers is that they often are designed to collect browsing-related information. More often than not users download and install apps like Jolly Web unknowingly, therefore, they are categorized as potentially unwanted applications (PUAs).
Typically, browser hijackers promote addresses like quicknewtab.com (fake search engines) by assigning them as default search engine, homepage and URL of a new tab. In other words, apps of this type are designed to make sure that their users would visit a certain address when they enter search queries into URL bar, open a browser or new tab. It is worthwhile to mention that Jolly Web does not always change browser settings, although, even if it does not change them, it still redirects users to quicknewtab.com when they enter search queries. Quicknewtab.com is a fake search engine because provides results generated by Google instead of generating its own, unique results. To be able to remove quicknewtab.com from browser settings users have to uninstall Jolly Web first, apps of this type are designed to prevent users from modifying those settings as long as they are installed. Furthermore, apps like Jolly Web tend to be designed to collect IP addresses, entered search queries, addresses of visited pages, geolocations and/or other browsing-related data. Additionally, they can be designed to gather sensitive information. It is common that browser hijackers collect data so that their developers could use it to generate revenue by selling it to third parties (potentially cyber criminals), or in some other ways. It means that users who have browsers hijacked by apps like Jolly Web may become victims of identity theft, experience issues related to browsing safety, online privacy, and/or other problems.
|Threat Type||Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab|
|Browser Extension(s)||Jolly Web|
|Supposed Functionality||Improved web browsing experience|
|Serving IP Address (quicknewtab.com)||126.96.36.199|
|Affected Browser Settings||Homepage, new tab URL, default search engine|
|Symptoms||Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.|
|Damage||Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
PDFSearchz, StreamSearchs, GamerSearch are the names of PUAs that are classified as browser hijackers too, although, there is a great number of other apps of this type. As a rule, their main purpose is to promote address of some fake search engine. Also, they often are designed to collect various data. In one way or another, most browsers hijackers are useless to their users and can cause them various problems. If some browser hijacker is installed on a browser and/or operating system, then it should be uninstalled.
How did Jolly Web install on my computer?
In most cases users download and/or install PUAs alongside with some other programs that they download and/or install on purpose. To be more precise, when they do not decline offers to download and/or install them which can be done in "Advanced", "Custom", "Manual", or other settings of setups (when they leave the aforementioned settings unchanged). This method to distribute PUAs is known as "bundling". Another way to unknowingly cause downloads and/or installations of unwanted applications is by clicking deceptive ads that are designed to execute certain scripts.
How to avoid installation of potentially unwanted applications?
Files, programs should be downloaded only from official websites and via direct download links. Peer-to-Peer networks (like eMule, torrent clients), unofficial websites, third party downloaders (and installers), and other download or installation tools, channels can be used to distribute potentially unwanted, or even malicious apps. Setups with "Custom", "Advanced", or other settings should be checked for offers to download and/or install additionally included apps. Advertisements that are shown on questionable pages often are designed to promote/open untrustworthy websites, or to cause downloads and/or installations of unwanted apps. Such ads should not be clicked. Any unwanted, suspicious, unknown extensions, add-ons or plug-ins that are installed on a browser and/or programs of this kind that are installed on the operating system should be uninstalled. If your computer is already infected with Jolly Web, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this browser hijacker.
Quicknewtab.com redirects to google.com (GIF):
Notification informing that Jolly Web can read and change certain data:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Jolly Web?
- STEP 1. Uninstall Jolly Web application using Control Panel.
- STEP 2. Remove Jolly Web browser hijacker from Google Chrome.
- STEP 3. Remove quicknewtab.com homepage and default search engine from Mozilla Firefox.
- STEP 4. Remove quicknewtab.com redirect from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
- STEP 6. Remove quicknewtab.com redirect from Internet Explorer.
Jolly Web browser hijacker removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "Jolly Web"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications (which cause browser redirects to the quicknewtab.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
Jolly Web browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "Jolly Web" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "Jolly Web", look for a browser hijacker URL (hxxp://www.quicknewtab.com) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "quicknewtab.com", when located click the three vertical dots near this URL and select "Remove from list".
If you continue to have problems with removal of the quicknewtab.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "Jolly Web", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable "Jolly Web", remove hxxp://quicknewtab.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the button.
Computer users who have problems with quicknewtab.com redirect removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
If you continue to have problems with removal of the quicknewtab.com redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://quicknewtab.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Jolly Web".
If you continue to have problems with removal of the quicknewtab.com redirect, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
If you are experiencing problems while trying to remove quicknewtab.com redirect from your Internet browsers, please ask for assistance in our malware support forum.
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