How to remove the GiGi Browse browser hijacker?

Also Known As: GiGi Browse redirect
Distribution: Low
Damage level: Medium

GiGi Browse browser hijacker removal instructions

What is GiGi Browse?

GiGi Browse is a piece of rogue software, classified as a browser hijacker. Following successful infiltration, it makes changes to browser settings in order to promote tailsearch.com - an illegitimate search engine. Additionally, this browser hijacker has data tracking abilities, which are employed to gather browsing-related information. Due to the questionable techniques used to distribute GiGi Browse, it is deemed to be a PUA (Potentially Unwanted Application).

GiGi Browse browser hijacker promoted fake search engine - tailsearch.com - redirecting to Google (GIF)

Browser hijackers operate by assigning the addresses of illegitimate web searchers as browsers' homepage, default search engine and new tab/window URLs. Hence, with a browser hijacker installed: every single search query typed into the URL bar and new browser tab/window opened - redirect to the promoted address. GiGi Browse also makes these alterations to browsers to promote tailsearch.com. Fake search engines are usually unable to provide search results, so they redirect to (or cause redirection chains ending with) Yahoo, Bing, Google and other legitimate ones. Tailsearch.com is not an exception to this, however where it redirects to - is determined by users' geolocations. At the time of research, GiGi Browse either redirected to tailsearch.com and then to Google (google.com), or caused a redirection chain beginning with tailsearch.com, then redirecting to my-search.com, search-checker.com and concluding with Bing (bing.com). Furthermore, browser hijackers can reset any changes users' attempt to make to their browsers and/or limit/deny access to the browser's settings outright. Therefore, recovering an affected browser is impossible, without eliminating the software hijacking it. As mentioned in the introduction, GiGi Browse can track data. It can monitor browsing activity (visited URLs, viewed webpages, searched queries, etc.) and gather sensitive information extracted from it (IP addresses, geolocations and other details). The collected data typically contains personally identifiable information. Browser hijacker developers monetize it, by sharing this data with and/or selling it to third parties (potentially, cyber criminals). In summary, presence of data-tracking content on devices can lead to severe privacy issues, financial losses and even identity theft. To protect device and user safety, all suspicious applications and browser extensions/plug-ins must be removed without delay.

Threat Summary:
Name GiGi Browse
Threat Type Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab
Browser Extension(s) GiGi Browse
Promoted URL tailsearch.com
Serving IP Address (tailsearch.com) 104.27.146.124
Affected Browser Settings Homepage, new tab URL, default search engine
Symptoms Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.
Malware Removal (Windows)

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Search OnlineEveryGameSearch and LiveConverterSearch are a few examples of other browser hijackers. They tend to appear legitimate and innocuous. Users are enticed into download/installation with offers of various "handy" functionalities. However, the advertised features are rarely operational. In fact, this applies to practically all PUAs. The only purpose of unwanted apps is to generate revenue for the developers. Therefore, instead of delivering on any promises, PUAs can hijack browsers, force-open unreliable and dangerous websites, run intrusive advertisement campaigns (adware), and collect private information.

How did GiGi Browse install on my computer?

Some PUAs (e.g. GiGi Browse) have "official" download webpages. These applications are also distributed through download/installation setups of other products. This deceptive marketing technique of pre-packing regular software with unwanted or malicious additions - is termed "bundling". Rushed downloads/installations (e.g. ignored terms, skipped steps and sections, etc.) - increase the risk of unintentionally allowing bundled content into the system. Once clicked on, intrusive adverts can execute scripts to download/install PUAs without user consent.

How to avoid installation of potentially unwanted applications?

It is strongly recommended to research software products to verify their legitimacy, prior to download/installation and/or purchase. All downloads must be done from official and trustworthy sources. Since dubious download channels, e.g. unofficial and free file-hosting sites, Peer-to-Peer sharing networks and other third party downloaders - offer offer harmful and/or bundled content. When downloading/installing, it is advised to read terms, study all possible options, use the "Custom/Advanced" settings and opt-out from additional apps, tools, features, and so on. It is just as important to exercise caution when browsing. Intrusive advertisements appear legitimate and harmless, however they redirect to various questionable websites (e.g. gambling, pornography, adult-dating, etc.). In case of encounters with ads and/or redirects of this type, users must inspect their devices and immediately remove all dubious applications and browser extensions/plug-ins. If your computer is already infected with GiGi Browse, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this browser hijacker.

GiGi Browse browser hijacker asking to be permitted to track browsing activity:

GiGi Browse browser hijacker asking for permissions

Website promoting GiGi Browse browser hijacker:

Website used to promote GiGi Browse browser hijacker

Appearance of GiGi Browse browser hijacker's alternative redirection chain (tailsearch.com, my-search.com, search-checker.com, bing.com) GIF:

GiGi Browse browser hijacker alternative redirect chain (GIF)

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Quick menu:

GiGi Browse browser hijacker removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

tailsearch.com browser hijacker uninstall via Control Panel

In the uninstall programs window: look for any recently installed suspicious applications (for example, "GiGi Browse"), select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted applications (which cause browser redirects to the tailsearch.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.

GiGi Browse browser hijacker removal from Internet browsers:

Video showing how to remove browser redirects:

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing tailsearch.com related Google Chrome extensions

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "GiGi Browse" and other recently-installed suspicious browser add-ons, and remove them.

Change your homepage:

Removing tailsearch.com from Google Chrome homepage

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "GiGi Browse", look for a browser hijacker URL (hxxp://www.tailsearch.com) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.

Change your default search engine:

Removing tailsearch.com from Google Chrome default search engine

To change your default search engine in Google Chrome: Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "tailsearch.com", when located click the three vertical dots near this URL and select "Remove from list".

Optional method:

If you continue to have problems with removal of the gigi browse redirect, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing tailsearch.com related Mozilla Firefox extensions

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "GiGi Browse", as well as all other recently installed browser plug-ins.

Change your homepage:

Removing tailsearch.com from Mozilla Firefox homepage

To reset your homepage, click the Firefox menu firefox menu icon (at the top right corner of the main window), then select "Options", in the opened window disable "GiGi Browse", remove hxxp://tailsearch.com and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change your default search engine:

Removing tailsearch.com from Mozilla Firefox default search engine

In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the Mozilla Firefox switch about:config entry button button.

Optional method:

Computer users who have problems with gigi browse redirect removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

Removing browser hijackers from safari step 1 - accessing preferences

Make sure your Safari browser is active and click Safari menu, then select Preferences...

removing browser hijacker from safari step 2 - removing extensions

In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.

Removing browser hijackers from safari step 3 - changing homepage

In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.

removing browser hijackers from safari step 4 - changing the default Internet search engine

In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.

Change your homepage and new tab settings:

Removing browser hijackers from Microsoft Edge step 2

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".

Change your default Internet search engine:

Removing browser hijackers from Microsoft Edge step 3

To change your default search engine in Microsoft Edge: Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon Microsoft Edge (Chromium) puzzle icon near it and select "Disable".

Optional method:

If you continue to have problems with removal of the gigi browse redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing tailsearch.com related Internet Explorer extensions

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".

Change your homepage:

Removing tailsearch.com from Internet Explorer homepage

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://tailsearch.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.

Change your default search engine:

Removing tailsearch.com from Internet Explorer default search engine

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "GiGi Browse".

Optional method:

If you continue to have problems with removal of the gigi browse redirect, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Summary:

declining installation of browser hijackers while downloading free software sampleA browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.

Removal assistance:
If you are experiencing problems while trying to remove gigi browse redirect from your Internet browsers, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on gigi browse redirect or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
GiGi Browse redirect QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of GiGi Browse redirect on your mobile device.
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