ZipConvertAce removal instructions
What is ZipConvertAce?
ZipConvertAce is advertised as an archive manager - a program that compresses and extracts/zips and unzips files. However, its developers distribute it using questionable methods. Therefore, ZipConvertAce is categorized as a potentially unwanted application (PUA). Also, it is known that the installer for ZipConvertAce is used to promote a browser hijacker (also a PUA).
It is common that PUAs like ZipConvertAce do not function as they supposed to, for example, they allow users to run free system scans but do not fix any detected errors (or other problems) unless users activate them. In most cases their activation is not free. Another problem is that quite often PUAs generate fake results to trick users into paying for their activation. Simply said, their main purpose is to trick users into purchasing them. As mentioned in the introduction, ZipConvertAce is advertised as a program that compresses and extracts files. However, its main purpose is to promote a browser hijacker. Browser hijackers are apps that are designed to change browser settings such as the address of a default search engine, homepage and new tab to an address of some fake search engine. Typically, fake search engines either provide results generated by some other search engine or they generate their own results that may include links to untrustworthy pages. In one way or another, fake search engines should not be used, the same applies to browser hijackers. Additionally, apps of this type tend to be designed to collect browsing data (e.g., entered search queries, addresses of visited pages, IP addresses, geolocations). Although, there are PUAs that are capable of accessing personal information. The biggest issue with it is that their developers could misuse gathered information to generate revenue by selling it to third parties (potentially cyber criminals) or in some other ways. It means that users who have their browsers hijacked by browser hijackers could experience problems related to browsing safety, online privacy, or even identity theft.
|Name||ZipConvertAce potentially unwanted application|
|Threat Type||PUP (potentially unwanted program), PUA (potentially unwanted application)|
|Supposed Functionality||Archive manager|
|Detection Names||AVG (FileRepMetagen [Adw]), BitDefender (Application.Agent.JHM), ESET-NOD32 (A Variant Of MSIL/S2NMedia.A Potentially Unwanted), Microsoft (Misleading:Win32/Lodi), Full List Of Detections (VirusTotal)|
|Symptoms||A program that you do not recall installing suddenly appeared on your computer. A new application is performing computer scans and displays warning messages about 'found issues'. Asks for payment to eliminate the supposedly found errors.|
|Distribution Methods||Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.|
|Damage||Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
FileConvertGiant, Fast!, PCRepairClinic are a couple of examples of other programs that are categorized as PUAs too. As mentioned in the previous paragraph, it is common that such apps are advertised as useful, legitimate. However, quite often they are useless and designed to trick users into paying money for their registration. It does not apply to all PUAs, however, it is not recommended to trust such apps anyway.
How did potentially unwanted applications install on my computer?
Typically, users do not download and/or install PUAs knowingly, intentionally. In some cases they cause it when they click deceptive ads that are designed to execute certain scripts. In other cases they get tricked into it when developers distribute potentially unwanted apps by using a deceptive marketing method called "bundling". To be more precise, when developers include PUAs in download and/or installation setups of other programs as extra offers. Typically, such offers can be declined in "Custom", "Advanced" or other settings of setups. When users download and/or install software without changing the aforementioned settings, they download and/or install included apps too.
How to avoid installation of potentially unwanted applications?
Third party downloaders, installers, Peer-to-Peer networks (e.g., torrent clients, eMule), questionable pages, etc., should not be used neither to download or install any software. Files and programs should be downloaded from official websites and through direct links. Download and/or installation setups that have settings like "Custom", "Advanced" (or certain checkboxes) should be checked for offers to download and/or install additionally included applications (PUAs). These offers should be declined before completing downloads and/or installations. Advertisements on questionable pages (e.g., on pages related to pornography, gambling, adult dating) should not be clicked as well. Usually those ads are designed either to open untrustworthy websites or cause download, or even installation of unwanted software. Any unwanted, suspicious apps (extensions, plug-ins or add-ons) that are installed on a web browser should be removed. Programs of this kind that are installed on a computer/operating system should be uninstalled too. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
Installation setup of ZipConvertAce application:
Installation setup of ZipConvertAce used to promote a browser hijacker:
Website promoting ZipConvertAce application:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is ZipConvertAce?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove rogue extensions from Google Chrome.
- STEP 3. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 4. Remove rogue extensions from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
- STEP 6. Remove malicious plug-ins from Internet Explorer.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "ZipConvertAce" and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
At time of research, ZipConvertAce did not install any unwanted browser extensions, however, some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or redirects when browsing the internet, continue with the removal guide below.
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the zipconvertace potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with zipconvertace potentially unwanted application removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the zipconvertace potentially unwanted application, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the zipconvertace potentially unwanted application, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove zipconvertace potentially unwanted application from your computer, please ask for assistance in our malware support forum.
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