WebIncognitoSearch browser hijacker removal instructions
What is WebIncognitoSearch?
WebIncognitoSearch hijacks browsers by changing some of their settings to the webincognitosearch.com address (address of a fake search engine). It is very likely that it collects data related to user's browsing habits as well. As a rule, users do not download and install browser hijackers knowingly, therefore, WebIncognitoSearch and other apps of this type are categorized as potentially unwanted applications (PUAs).
After installation WebIncognitoSearch changes the address of a default search engine, homepage and new tab to webincognitosearch.com. It is the address of a fake search engine that is designed to provide results generated by Yahoo - it redirects users to search.yahoo.com. In most cases to be able to remove address of a fake search engine from browser settings users need to uninstall the app (browser hijacker) that is designed to promote it. In this particular case webincognitosearch.com can be removed/changed to another address only when WebIncognitoSearch is no longer installed. Furthermore, it is common for browser hijackers to be designed to gather browsing data, for example: IP addresses, geolocations, entered search queries, addresses of opened/visited pages, etc. In some cases they can be capable of accessing personal, sensitive information as well. The biggest problem with is that collected data could be misused to generate revenue. For example, it could be sold to third parties (potentially cyber criminals). Therefore, users who have their browsers hijacked by apps like WebIncognitoSearch may experience problems related to browsing safety, privacy, or even become victims of identity theft.
|Threat Type||Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab|
|Supposed Functionality||Improved web browsing experience|
|Serving IP Address (webincognitosearch.com)||188.8.131.52|
|Affected Browser Settings||Homepage, new tab URL, default search engine|
|Symptoms||Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.|
|Damage||Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
It is worthwhile to mention that browser hijackers (and other types of PUAs) tend to be advertised as useful, legitimate apps that supposed to include some features, improve browsing experience, etc. However, usually they are designed only to promote address of some fake search engine and collect browsing data. Therefore, it is advised not to have apps like WebIncognitoSearch installed on browsers and/or computers. Some examples of similar apps are WRTenets, FreeStreamSearch and FindConverterSearch.
How did WebIncognitoSearch install on my computer?
One of the most popular ways to distribute browser hijackers and other PUAs is by using a deceptive marketing method called "bundling". To be more precise, to include such apps in download and/or installation setups of other programs as extra offers. In most cases offers to download and/or install potentially unwanted apps can be declined by using setup's "Advanced", "Custom" or other settings, or by unticking certain checkboxes. When users download and/or install programs without changing any settings, then they allow for included PUAs to be downloaded and/or installed too. Also, sometimes such apps can be downloaded and/or installed by clicking deceptive ads that are designed to execute certain scripts. In most cases such ads appear on untrustworthy pages.
How to avoid installation of potentially unwanted applications?
Applications and files should be downloaded from official, legitimate pages and via direct download links. Tools, channels like third party downloaders, installers, unofficial pages, Peer-to-Peer networks like torrent clients, eMule, free file hosting sites should not be used neither to download or install any apps. Downloads and/or installations should not be finished without checking setups for offers to download and/or install unwanted apps. Typically, such offers can be declined via "Custom", "Advanced" or other settings, or by unticking certain checkboxes. Additionally, it is recommended not to click ads that are displayed on questionable pages - those ads can cause downloads, installations of unwanted. Also, it is common that users who click those ads end up on various untrustworthy sites. If some suspicious, unwanted extension, plug-in and add-on is already installed on a browser, then it should be removed. Operating system should not have programs of this kind installed on it as well. If your computer is already infected with WebIncognitoSearch, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this browser hijacker.
Webincognitosearch.com redirects to search.yahoo.com (GIF):
Notification saying that WebIncognitoSearch can read and change certain data:
Website promoting WebIncognitoSearch browser hijacker (Firefox):
Website promoting WebIncognitoSearch browser hijacker (Chrome):
IMPORTANT NOTE! This deceptive site asks to enable web browser notifications.
Therefore, before commencing, perform these steps:
Google Chrome (PC):
- Click the Menu button (three dots) on the right upper corner of the screen
- Select "Settings", scroll down to the bottom and click "Advanced"
- Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
- Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)
Google Chrome (Android):
- Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
- Scroll down, click on "Site settings" and then "Notifications"
- In the opened window, locate all suspicious URLs and click on them one-by-one
- Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"
- Click the Menu button (three bars) on the right upper corner of the screen
- Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
- Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
- In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"
- Click the Gear button on the right upper corner of the IE window
- Select "Internet options"
- Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
- Select suspicious URLs under and remove them one by one by clicking the "Remove" button
- Click the menu button (three dots) on the right upper corner of the Edge window
- Scroll down, find and click "Settings"
- Scroll down again and click "View advanced settings"
- Click "Manage" under "Website permissions"
- Click the switch under each suspicious website
- Click "Safari" button on the left upper corner of the screen and select "Preferences..."
- Select the "Websites" tab and then select "Notifications" section on the left pane
- Check for suspicious URLs and apply the "Deny" option for each
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is WebIncognitoSearch?
- STEP 1. Uninstall WebIncognitoSearch application using Control Panel.
- STEP 2. Remove WebIncognitoSearch browser hijacker from Google Chrome.
- STEP 3. Remove webincognitosearch.com homepage and default search engine from Mozilla Firefox.
- STEP 4. Remove webincognitosearch.com redirect from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
- STEP 6. Remove webincognitosearch.com redirect from Internet Explorer.
WebIncognitoSearch browser hijacker removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "WebIncognitoSearch"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications (which cause browser redirects to the webincognitosearch.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
WebIncognitoSearch browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "WebIncognitoSearch" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "WebIncognitoSearch", look for a browser hijacker URL (hxxp://www.webincognitosearch.com) below the “Open a specific or set of pages” option. If present click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for "webincognitosearch.com", when located click the three vertical dots near this URL and select "Remove from list".
If you continue to have problems with removal of the webincognitosearch.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "WebIncognitoSearch", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window disable "WebIncognitoSearch", remove hxxp://webincognitosearch.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "extensionControlled"
Set both results to "false" by either double-clicking each entry or clicking the button.
Computer users who have problems with webincognitosearch.com redirect removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
If you continue to have problems with removal of the webincognitosearch.com redirect, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window remove hxxp://webincognitosearch.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "WebIncognitoSearch".
If you continue to have problems with removal of the webincognitosearch.com redirect, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
If you are experiencing problems while trying to remove webincognitosearch.com redirect from your Internet browsers, please ask for assistance in our malware support forum.
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