How to uninstall the Jupyter malware from the operating system?
Written by Tomas Meskauskas on
Jupyter virus removal guide
What is Jupyter?
Jupyter is the name of malware that functions ad information stealer that has capabilities of a backdoor Trojan. It can be used to steal sensitive information from certain browsers, infect computers with additional malware, execute PowerShell scripts, commands, and hollow processes. If there is any reason to think that Jupyter is already installed on the operating system, then it should be uninstalled immediately.
Jupyter can be used to steal sensitive information from Chromium, Firefox, and Chrome browsers. Usually, cyber criminals target data such as login credentials (usernames, email addresses, passwords), autocomplete data, cookies, certificates, credit card details and/or other information that could be misused for malicious purposes. For example, to steal identities, personal account, make fraudulent purchases, transactions. Also, cyber criminals can use Jupyter to install additional unwanted, malicious software. For example, ransomware, cryptocurrency miners, other types of Trojans. As mentioned in the introduction, this malware can be used to execute PowerShell scripts, commands, hollow processes as well (use its backdoor capabilities).
Name | Jupyter information stealer |
Threat Type | Information straled, backdoor Trojan, password-stealing virus |
Detection Names | Avast (Win32:Trojan-gen), BitDefender (Trojan.Dropper.ZLT), ESET-NOD32 (Win32/TrojanDropper.Agent.SLF), Symantec (Trojan.Gen.2), Full List (VirusTotal) |
Symptoms | Trojans are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine. |
Distribution methods | Infected email attachments, malicious online advertisements, social engineering, software 'cracks'. |
Damage | Stolen passwords and banking information, identity theft, the victim's computer added to a botnet. |
Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes. |
To sum up, victims of the Jupiter attack may suffer monetary, data loss, lose access to personal accounts, become victims of identity theft, have other malware with other capabilities installed on their computers, encounter issues related to online privacy, browsing safety, and/or have other issues. Some examples of other malicious programs that are more or less similar to Jupyter are FickerStealer, MoistStealer and Jeefo.
How did Jupyter infiltrate my computer?
Research shows that Jupyter's installers are distributed by disguising them as the installers for some legitimate software (Docx2Rtf, Magix Photo Manager). However, it is unknown what exact method or methods cyber criminals use to trick users into downloading and executing those installers. Typically, malware is distributed by using malspam emails, untrustworthy file and software download sources, fake software updating tools and unofficial activation ('cracking') tools. It is common that cyber criminals send emails with malicious files (attachments) or download link for malicious files in them. They attempt to deceive recipients into opening a malicious file that is designed to install malware by disguising such emails as important, official, legitimate. Examples of files that cyber criminals attach to their emails are malicious Microsoft Office documents, PDF documents, archive files like RAR, executable files (like .exe) and JavaScript files. Furthermore, malicious programs can be proliferated through Peer-to-Peer networks like torrent clients, eMule, freeware download websites, free file hosting websites, third party downloaders, and other similar download sources. Cyber criminals succeed when users download and execute malicious files. To achieve it, they disguise those files as legitimate, regular. Fake/unofficial updating tools infect systems by exploiting bugs, flaws of the outdated software or by installing malicious software instead of updates, fixes for the installed one. Unofficial software activation tools, if used to activate licensed software, can infect computers with malware instead. It is common that cyber criminals use such tools to trick users who are willing to bypass software activation into installing malware.
How to avoid installation of malware?
Installed software has to be updated and activated with tools or implemented functions that are provided by its official developers. None of the third party, unofficial tools should be used for that - they can be designed to install malware. Another problem with unofficial activation tools is that it is not legal to use them to activate any licensed programs (as it is to use installers for pirated software). Furthermore, attachments and website links in irrelevant emails that are received form unknown, suspicious addresses should not be opened as well - it is common that emails of this kind are used to deliver malware. Software and files should be downloaded from official websites and through direct links. Other sources, tools (examples are mentioned in the previous paragraph) can be used to proliferate malicious files/programs too. Therefore, files and programs should be downloaded only from official websites and direct links. Additionally, the operating system should be regularly for threats with a reputable antivirus or anti-spyware software regularly. If you believe that your computer is already infected, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.
Software (Docx2Rtf) that gets launched after executing a malicious file that is used for distribution of the Jupyter malware:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:
- What is Jupyter?
- STEP 1. Manual removal of Jupyter malware.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.
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