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How to uninstall One Click Privacy unwanted application?

Also Known As: One Click Privacy potentially unwanted application
Damage level: Medium

What is One Click Privacy?

One Click Privacy is advertised as a program that helps users to keep their online privacy safe. However, it is known that it is distributed by using questionable methods. In other words, it is likely that there are users who have already downloaded and installed (or might download and/or install) One Click Privacy unknowingly.

Programs that users download and/or install without knowing about it are called potentially unwanted applications (PUAs).

One Click Privacy unwanted application

One Click Privacy allows users to scan their computers for items that may affect their privacy. However, it does not allow to remove any of the detected items unless users register it. In other words, One Click Privacy is not a free program.

The problem with paying money for activation/registration of programs that are categorized as PUAs is that they do not always detect real issues. There are PUAs that generate fake scan results to trick users into paying money for their full version. It is unknown whether One Click Privacy is one of these programs, however, it might be.

It is worthwhile to mention that PUAs tend to be distributed alongside with adware-type apps, browser hijackers.

Adware-type apps generate coupons, banners, surveys, pop-ups and/or ad of other types. It is common that they are designed to open (promote) shady pages, or even download and/or install unwanted apps by running certain script. Browser hijackers promote fake search engines (their addresses) by modifying browser settings.

Typically, they modify settings such as the address of a default search engine, homepage and new tab, and do not allow to undo the changes that were made by them unless users uninstall them. It is worthwhile to mention that both adware-type apps and browser hijackers can be designed to gather various data as well.

For example, IP addresses, geolocations, entered search queries, addresses of visited websites. They can be designed to collect sensitive information as well. What is worse, gathered data could be monetized by selling it to third parties or misused to generate revenue on other ways.

Threat Summary:
Name One Click Privacy potentially unwanted application
Threat Type PUP (potentially unwanted program), PUA (potentially unwanted application)
Supposed Functionality Online privacy protection
Detection Names (OneClickPrivacySetup.exe) Avast (Win64:Malware-gen), AVG (Win64:Malware-gen), ESET-NOD32 (A Variant Of Win64/XportOptimizer.A Potentially Unwanted), McAfee (Artemis!78762CF6F92B), Microsoft (PUA:Win32/PCOptimizerPro), Full List Of Detections (VirusTotal)
Symptoms A program that you do not recall installing suddenly appeared on your computer. A new application is performing computer scans and displays warning messages about 'found issues'. Asks for payment to eliminate the supposedly found errors.
Distribution Methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, slow computer performance.
Malware Removal (Windows)

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More examples of apps like One Click Privacy are TakeMyFile and Garbage Cleaner, Secure Driver Updater. It is common that they are only advertised as useful, legitimate apps. In other words, quite often they do not fix any problems/provide users with fake scan results.

Therefore, it is recommended not to download and install such apps, or pay money for their activation/registration.

How did potentially unwanted applications install on my computer?

Typically, users download and/or install PUAs together with programs that have such apps included in download and/or installation setups as additional offers.

More precisely, when users download and/or install programs without changing "Advanced", "Custom" or other settings, or unticking certain checkboxes that are available in download and/or installation setups.

This distribution method for PUAs is known as "bundling". Sometimes users cause unwanted downloads and/or installations by clicking ads that are designed to execute certain scripts.

How to avoid installation of potentially unwanted applications?

Files, programs should be downloaded only from official, trustworthy websites and via direct links. Third party downloaders (and installers), Peer-to-Peer networks (e.g., torrent clients, eMule), unofficial websites, etc., should not be used. Download and installation setups should be checked for offers to download and/or install unwanted apps.

Ads on questionable pages should not be clicked. Any unwanted apps (extensions, add-ons or plug-ins) that are installed on a browser should be removed. Software of this kind that installed on the operating system should be removed too.

If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

Appearance of One Click Privacy application (GIF):

Appearance of One Click Privacy PUA (GIF)

Installation setup of One Click Privacy application:

One Click Privacy PUA installation setup

Website promoting One Click Privacy application:

Website used to promote One Click Privacy PUA

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Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

One Click Privacy adware uninstall via Control Panel

In the uninstall programs window, look for "One Click Privacy" and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

At time of research, One Click Privacy did not install any unwanted browser extensions, however, some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or redirects when browsing the internet, continue with the removal guide below.

Video showing how to remove potentially unwanted browser add-ons:

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the one click privacy potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with one click privacy potentially unwanted application removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the one click privacy potentially unwanted application, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the one click privacy potentially unwanted application, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove one click privacy potentially unwanted application from your computer, please ask for assistance in our malware support forum.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
One Click Privacy potentially unwanted application QR code
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