How to uninstall ApolloResults adware from the operating system?

Also Known As: Ads by ApolloResults
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove ApolloResults from Mac?

What is ApolloResults?

ApolloResults is designed to display advertisements and change some of the browser's settings to promote a fake search engine. There is a high chance that it collects details relating to browsing activities or other information as well. This app is classified as adware and a browser hijacker. It is uncommon for apps like ApolloResults to be downloaded and installed by users intentionally. Therefore, they are called potentially unwanted applications (PUAs). It is known that ApolloResults is distributed through a fake installer for Adobe Flash Player.

ApolloResults adware

Typically, apps like ApolloResults serve advertisements within a web browser, in other applications or in the user interface. They display pop-ups, banners, surveys, coupons, or other advertisements. Either way, it is very common that the ads that apps like ApolloResults generate are used to promote shady pages or even to distribute unwanted apps. Although, they cannot open unreliable websites or cause unwanted downloads, installations unless they are clicked. Another problem with the ApolloResults is that it hijacks browsers: it changes settings such as the address of a default search engine, homepage, new tab to an address of some fake search engine. In other words, it forces users to visit a specific address (or addresses) that they have not intended to visit. Typically, apps that function as browser hijackers promote fake search engines. Usually, fake search engines either show results generated by another search engine (like Google, Yahoo) or generate results that are likely to contain links to shady sites, deceptive advertisements. As a rule, a hijacked browser can be stopped from opening unwanted address or addresses only after uninstalling a browser hijacker.

Furthermore, it is common that adware-type apps, browser hijackers collect various information about their users, then collected data is used for marketing purposes, sold to third parties (potentially cybercriminals), or monetized in some another way. Typically, apps of this type target geolocations, Internet Protocol addresses, entered search queries, addresses of visited websites, geolocations, etc. However, there are PUAs that can read sensitive information (such as passwords, credit card details, telephone numbers) as well. To avoid identity theft, problems with online privacy, browsing safety, or other issues, it is strongly advisable not to trust (download and install) apps like ApolloResults.

Threat Summary:
Name Ads by ApolloResults
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Adload-AD [Trj]), BitDefender (Gen:Variant.Adware.MAC.AdLoad.7), ESET-NOD32 (A Variant Of OSX/TrojanDownloader.Adload.AD), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Cimpli.l), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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More adware examples are ApolloSearch, ExploreActivity, and VideoBoxApp. Quite often, advertising-supported software is advertised as useful, legitimate. However, most adware-type apps (and browser hijackers) are not only useless to their users but also can cause them various issues. If unwanted ads appear in the user interface and/or while browsing the web, then it is very likely that a computer or a browser is already infected with adware. In such case that unwanted software should be uninstalled as soon as possible.

How did ApolloResults install on my computer?

The ApolloResults app is distributed through a fake installer that is disguised to look as the installer for Adobe Flash Player. Fake installers should never be used, they can contain malware (e.g., ransomware, Trojan-type malware). Also, users often download or install potentially unwanted applications through downloaders or installers of other, mostly free software. It is common that PUAs are bundled together with other programs and can be opted out before finishing downloads, installations. It can be done via "Advanced", "Custom" (or other) settings, or checkboxes that are included in downloaders, installers. Users who finish downloads, installations without changing any of those settings agree to download, install bundled apps. In some cases, users download or install PUAs by clicking on deceptive advertisements that are capable of running certain scripts.

How to avoid installation of potentially unwanted applications?

It is advisable to download programs (and files) from official websites and via direct links only, and not to use other sources, tools for downloading them, for example, third-party downloaders, torrent clients, eMule (and other Peer-to-Peer networks), unofficial pages. The same applies to third party installers. Also, it is recommended not to finish downloads, installations without checking downloaders, installers for "Advanced", "Custom" and other similar settings, or checkboxes. These settings, checkboxes that certain downloaders, installers have often mention additional offers. Additionally, it is advisable to avoid clicking on ads that appear on untrustworthy websites. It is common for those ads to be designed to open other pages of this kind or cause unexpected, unwanted downloads, installations. If there are any unknown, unwanted and/or suspicious extensions, plug-ins or add-ons installed on a web browser, then they should be uninstalled. The same applies to software of this kind that is installed on the operating system. If your computer is already infected with ApolloResults, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Deceptive installer used to distribute ApolloResults adware (first installation step):

apolloresults adware installer step 1

Deceptive installer used to distribute ApolloResults adware (second installation step):

apolloresults adware installer step 2

Files related to the ApolloResults adware that need to be removed:

  • ~/Library/Application Support/.[random_string]/Services/com.ApolloResults.service.app
  • ~/Library/LaunchAgents/com.ApolloResults.service.plist
  • /Library/Application Support/.[random_string]/System/com.ApolloResults.system
  • /Library/LaunchDaemons/com.ApolloResults.system.plist

IMPORTANT NOTE! In some cases malicious applications like OriginalModule alter system proxy settings, thereby causing unwanted redirects to a variety of questionable websites.

The redirects are likely to remain even after removing the application itself. Thus, you'll have to restore them manually.

Step 1: Click on the gear icon in the Dock to navigate to the system settings. If the icon is not present in the Dock, you can find it in the Launchpad.

Changing proxy settings - navigate to the system settings

Step 2: Navigate to the Network settings.

Changing proxy settings - navigate to the network settings

Step 3: Select the connected network and click "Advanced...".

Changing proxy settings - select the connected network and click Advanced...

Step 4: Click on the "Proxies" tab and untick all the protocols. You should also set the settings of each protocol to default - "*.local, 169.254/16".

Changing proxy settings - untick all the options and set their settings to default

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove ApolloResults adware using Combo Cleaner:

ApolloResults adware removal:

Remove ApolloResults-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by apolloresults related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by ApolloResults removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by apolloresults related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by apolloresults related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by apolloresults related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by ApolloResults QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by ApolloResults on your mobile device.
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