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How to remove RecordMapper adware and the adverts it delivers?

Also Known As: Ads by RecordMapper
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove RecordMapper adware from Mac?

What is RecordMapper?

RecordMapper is a piece of rogue software categorized as adware. This application has browser hijacker traits as well. RecordMapper is designed to run intrusive advertisement campaigns and make modifications to browser settings - in order to promote fake search engines. Additionally, most adware-types and browser hijackers spy on users' browsing activity. Due to the questionable methods employed to spread RecordMapper, it is classified as a PUA (Potentially Unwanted Application). One of these dubious techniques is proliferation via fake Adobe Flash Player updates. It is worth noting that illegitimate software updaters/installers spread not only PUAs but also trojans, ransomware, and other malware.

RecordMapper adware pop-up

Adware enables the placement of banners, coupons, pop-ups, full-page, and other intrusive ads - typically on any visited website. The adverts seriously diminish the browsing experience by overlaying page content and limiting browsing speed. These advertisements redirect to sale-based, unreliable, misleading, deceptive/scam, compromised, and malicious sites - upon being clicked. Some intrusive ads can be triggered (by being clicked) to execute scripts to download/install software (e.g., PUAs) without user permission.

Browser hijackers assign fake web searcher addresses as browsers' default search engine, homepage, and new tab/window URLs. Hence, with such a piece of software installed: every new browser tab/window opened and search query typed into the URL bar - redirect to the promoted address. Illegitimate search engines are rarely able to provide search results. So they tend to redirect or cause redirection chains leading to Google, Yahoo, Bing, and other genuine search engines. Furthermore, browser hijackers can restrict/deny access to the browsers' settings and/or reset any permitted changes made. Therefore, restoring a hijacked browser is impossible without removing the software affecting it.

PUAs (adware and browser hijackers included) usually have data tracking abilities, and this likely applies to RecordMapper. These apps can monitor browsing activity (visited URLs, viewed webpages, searched queries, etc.) and gather personal information extracted from it (IP addresses, geolocations, and other details). The collected data is then shared with and/or sold to third-parties (potentially, cyber criminals). In summary, presence of unwanted software on devices can result in system infections, severe privacy issues, financial losses, and identity theft. To protect device integrity and user privacy, all suspicious applications and browser extensions/plug-ins must be eliminated without delay.

Threat Summary:
Name Ads by RecordMapper
Threat Type Adware, Mac malware, Mac virus
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

PortalAgentAthenaSearch, and ProtocolPort are a few examples of other adware-type applications. They appear legitimate and offer "handy" features. However, the promised functionalities are seldom operational. This is true of practically all PUAs. Functionality and user safety are irrelevant since unwanted apps' only goal is to generate profit for their developers. PUAs operate by delivering intrusive ad campaigns, hijacking browsers, causing redirects, and collecting sensitive and personally identifiable information.

How did RecordMapper install on my computer?

PUAs are distributed via downloaders/installers of other software. This deceptive marketing tactic of pre-packing regular products with unwanted or malicious additions - is called "bundling". Rushed downloads/installations (e.g., skipped steps, used "Easy/Express" settings, etc.) increase the risk of unintentionally allowing bundled content into the system. Intrusive adverts proliferate PUAs as well. Once clicked on, they can execute scripts to stealthily download/install these applications. Some PUAs also have "official" download webpages.

How to avoid installation of potentially unwanted applications?

It is recommended to always research products prior to download/installation and/or purchase. In addition, all downloads should be done only from official and verified sources. Untrustworthy download channels (e.g., unofficial and free file-hosting sites, Peer-to-Peer sharing networks, and other third-party downloaders) - often offer harmful and/or bundled content. When downloading/installing, it is advised to read terms, study possible options, use the "Custom/Advanced" settings to opt-out from additional apps, tools, features, etc. It is just as important to exercise caution when browsing. Intrusive advertisements appear ordinary and innocuous; however, they redirect to highly questionable websites (e.g., gambling, pornography, adult-dating, and many others). In case of encounters with such ads and/or redirects, the system must be checked and all suspect applications and browser extensions/plug-ins detected - immediately removed from it. If your computer is already infected with RecordMapper, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Text presented in the error message displayed when RecordMapper adware is present:

"RecordMapperd" will damage your computer.

This file was downloaded on an unknown date.

Delusive installer (fake Flash Player updater) promoting RecordMapper adware;

First installation step:

Delusive installer used to promote RecordMapper adware (step 1)

Second installation step:

Delusive installer used to promote RecordMapper adware (step 2)

Files related to the RecordMapper adware that need to be removed:

  • ~/Library/Application Support/.[random_string]/Services/com.RecordMapper.service.app
  • ~/Library/LaunchAgents/com.RecordMapper.service.plist
  • /Library/Application Support/.[random_string]/System/com.RecordMapper.system
  • /Library/LaunchDaemons/com.RecordMapper.system.plist

IMPORTANT NOTE! In some cases malicious applications like RecordMapper alter system proxy settings, thereby causing unwanted redirects to a variety of questionable websites.

The redirects are likely to remain even after removing the application itself. Thus, you'll have to restore them manually.

Step 1: Click on the gear icon in the Dock to navigate to the system settings. If the icon is not present in the Dock, you can find it in the Launchpad.

Changing proxy settings - navigate to the system settings

Step 2: Navigate to the Network settings.

Changing proxy settings - navigate to the network settings

Step 3: Select the connected network and click "Advanced...".

Changing proxy settings - select the connected network and click Advanced...

Step 4: Click on the "Proxies" tab and untick all the protocols. You should also set the settings of each protocol to default - "*.local, 169.254/16".

Changing proxy settings - untick all the options and set their settings to default

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove RecordMapper adware using Combo Cleaner:

RecordMapper adware removal:

Remove RecordMapper-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by recordmapper related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by RecordMapper removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by recordmapper related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by recordmapper related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by recordmapper related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by RecordMapper QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by RecordMapper on your mobile device.
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