Verify Your Email Account scam removal guide
What is Verify Your Email Account scam?
As a rule, cybercriminals behind phishing emails try to trick recipients into providing some sensitive information. Most cybercriminals try to extract information such as credit card details (e.g., cardholder name and surname, card number, CVV code, expiry date), social security numbers, login credentials (usernames and passwords), or other personal data. Usually, phishing emails look like official letters from legitimate, well-known organizations, companies, or other entities. Scammers behind this email pretend to be the email service provider's team members. Their goal is to extract email account login credentials.
As mentioned in the introduction paragraph, this phishing email is disguised as a letter from the email service provider team. It claims that the email account has been blacklisted due to subsequent verification failure. Scammers behind this email attempt to trick recipients into believing that they need to verify their email account within 24 hours. Otherwise their account will be terminated. The "VERIFY ACCOUNT NOW" button in the email opens a phishing website designed to look like a sign-in page. This website asks to enter the email address and a password. It is used by scammers to steal email account login credentials. Usually, cybercriminals behind phishing emails like this one use stolen accounts to deliver malware, send spam, trick other users into transferring them money, or for other malicious purposes. Also, they check messages for personal information that could be monetized using one or another method. Therefore, it is strongly recommended not to log into websites without being completely sure that they are official and can be trusted. It is important to mention that cybercriminals can try to use stolen login credentials to access other accounts (e.g., social media, banking account) as well. Therefore, victims who use the same credentials for multiple accounts are likely to lose access to more than one account.
|Name||Verify Your Email Account Scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Email account is blacklisted|
|Disguise||Notification from the email service provider|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
A couple of examples of other phishing emails are "Secure Your Email Scam", "Nexi Email Scam", and "Account Service Email Scam". As a rule, they contain a link designed to open a deceptive website where visitors are asked to provide their login credentials or other sensitive information. In some cases, recipients are asked to provide personal information directly via email. In one way or another, such emails have to be ignored. It is noteworthy that cybercriminals often use email as a channel to deliver malware. Some examples of emails used to trick users into installing malware on their computers are "SALAMA Email Virus" and "FedEx Express Email Virus".
How do spam campaigns infect computers?
How to avoid installation of malware?
It is strongly advisable to ignore irrelevant emails that are sent from an unknown sender and contain some website link or attachment (or multiple attachments). it is common that cybercriminals use such emails as a channel to deliver their malware. Usually, emails of this type are disguised as official letters from legitimate entities. Also, it is recommended to avoid opening files that are downloaded through or from third-party downloaders, unofficial pages, Peer-to-Peer networks like torrent clients, eMule, and so on. Files (and programs) should be downloaded from official websites via direct links. Furthermore, it is important to update and activate installed software using tools and (or) implemented functions that its official developers have created. It is common that users who use third-party tools unknowingly install malicious software on their computers. Moreover, it is illegal to use 'cracking' tools to activate licensed software. One more way to avoid malware is to have a reputable anti-spyware or antivirus software and scam the operating system with it on a regular basis. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.
Text presented in the Verify Your Email Account email:
Subject: Verify Email Account : Message is from a ******** trusted source
Verify your email Account
Atn: ******** ,
Your ******** has been BLACKLISTED under the ******** network service due to subsequent verification failure on your Account.
Our service team will terminate your mail account within 24hours, if proper verification is not done.
VERIFY ACCOUNT NOW
The email Account Team
Screenshot of the website used to steal login credentials:
Another variant of email verification-themed spam promoting a phishing website:
Text presented within:
Subject: MailBox De-activation
We are doing a account verification survey, which
your e-mail account was listed and has recently not been updated verify your account to help us secure
your email account better.
Verify Your Account Now
If verification is not gotten from you in the next 24hr, we will assume shut down for your email account,
******** Admin ! 2020 All Rights Reserved
This email was generated with reference no. 27916310
This is an automated message replies cannot be answered
Screenshot of the promoted phishing website:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Verify Your Email Account scam?
- STEP 1. Manual removal of possible malware infections.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.