"SGBM email virus" removal guide
What is the "SGBM" scam email?
"SGBM email virus" is the name of a malware-proliferating spam campaign. The term "spam campaign" defines a mass-scale operation during which thousands of deceptive emails are sent. The letters distributed through this campaign - are presented as product quotations. The file attached to these scam emails supposedly contains the quotation; however, it triggers download/installation of the FormBook malicious program - upon opening.
The "SGBM" scam emails (subject/title "NEW ORDER"; may vary) simply request recipients to review the quotation attached to them. These letters also include real logos and other seemingly legitimate graphical details, the presence of which is intended to increase the appearance of legitimacy. Once the attached archive ("NEW ORDER.pdf.z"; may vary) is opened and the executable file ("NEW ORDER.exe"; may vary) therein is run - FormBook malware's infection chain is jumpstarted.
This piece of malicious software is designed to steal sensitive, personal, and confidential information from infected systems. FormBook can monitor computer and browsing activity. It can take screenshots and record key-strokes (keylogging). Additionally, FormBook can extract information from browsers and other installed applications. Data of interest includes (but is not limited to): browsing and search engine histories, log-in credentials (IDs, email addresses, usernames, and passwords), information stored in the clipboard (copy-paste buffer), personally identifiable details, financial data (e.g., banking account details and credit card numbers). Another heinous ability of FormBook is causing chain infections. In other words, this malware can download/install additional malicious programs (e.g., ransomware, trojans, cryptocurrency miners, etc.). In summary, by trusting the "SGBM" scam letters, users can experience multiple system infections, severe privacy issues, financial losses, and identity theft. If it is known/suspected that FormBook (or other malware) has already infected the device - an anti-virus must be used to remove it without delay.
|Threat Type||Trojan, password-stealing virus, banking malware, spyware.|
|Hoax||Scam emails are disguised as product quotations.|
|Attachment(s)||NEW ORDER.pdf.z containing NEW ORDER.exe (filenames may vary)|
|Detection Names||Avast (Win32:Malware-gen), BitDefender (Trojan.GenericKD.46311049), ESET-NOD32 (Win32/Formbook.AA), Kaspersky (HEUR:Backdoor.Win32.Remcos.gen), Microsoft (Trojan:Win32/Woreflint.A!cl), Full List Of Detections (VirusTotal)|
|Symptoms||Trojans are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.|
|Distribution methods||Infected email attachments, malicious online advertisements, social engineering, software 'cracks'.|
|Damage||Stolen passwords and banking information, identity theft, the victim's computer added to a botnet.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
"OCEANIC PROJECTS Email Virus", "WMS Technologies Email Virus", "Seojoong Logistics DMCC Email Virus" - are a few examples of spam campaigns aiming to spread malware. The letters sent through these large-scale operations are typically disguised as "official", "urgent", "important", and similar. The goal is to abuse the recipients' emotions (e.g., alarm, surprise, elation, curiosity, confusion, etc.), thereby tricking them into opening links, attached files, or following some other provided instructions. However, spam campaigns are not used for malware proliferation exclusively. They are also employed to facilitate phishing and other scams. It is strongly advised to exercise caution with incoming mail.
How did "SGBM email virus" infect my computer?
How to avoid installation of malware?
Suspect and irrelevant emails must not be opened, especially any attachments or links present in them. Additionally, it is recommended to use Microsoft Office versions released after 2010. Aside from spam campaigns, malware is also spread through dubious download channels (e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, etc.), illegal activation ("cracking") tools, and fraudulent updates. Therefore, it is advised to download only from official and verified sources. Furthermore, software must be activated and updated with tools/functions provided by genuine developers. To ensure device integrity and user privacy, it is crucial to have a dependable anti-virus/anti-spyware suite installed and kept updated. These programs have to be used to perform regular system scans and remove detected threats. If you've already opened "SGBM email virus" attachment, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.
Text presented in the "SGBM" scam email letter:
Subject: NEW ORDER
Kindly, find the attached quotation.
Engr. Ghazanfar RAza
MD, Shaan Global BMT LLC
+971 4 3330793 | 0509142082 | firstname.lastname@example.org
Ras AI Khor Ind 2, Dubai, UAE
Screenshot of VirusTotal detections of the malicious attachment distributed via "SGBM" spam campaign:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "SGBM email virus"?
- STEP 1. Manual removal of FormBook malware.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.