How to recognize phishing email like Lidl email scam?

Also Known As: possible malware infections
Damage level: Medium

What is Lidl email scam?

Usually, phishing emails are disguised as official letters from legitimate companies, organizations (for example, banks, couriers). Scammers use these emails to trick recipients into providing personal information (for example, credit card details, login credentials).

This particular email is disguised as a letter from Lidl (a European grocery store). Scammers use it to trick recipients into entering personal information on a phishing website.

Lidl email scam email spam campaign

Lidl phishing scam in detail

As written in this phishing email, whoever received this email has been chosen from 250 people to get a gift in exchange for participation in a survey. It contains a link ("STARTEN" button) that opens a fake survey.

After answering a couple of questions on that website, it opens another page designed to trick visitors into entering some personal information. That other page suggests that visitors need to enter their name, surname, country, city, home, and email address to receive an iPhone 12 Pro for €1.50 (or some other electronic device).

Typically, scammers behind emails like this one attempt to trick recipients into believing that they will receive some gift after paying a small amount of money (e.g., administration, shipping, or another fee). In this particular case, scammers seek to trick recipients into believing that they have a chance to get up to a 95% discount on an electronic device.

It is important to mention that scams of this type usually are used to trick recipients into providing their credit card details, including CVV code and expiry date. In order to avoid becoming a victim of identity theft, suffer monetary loss, or other similar issues, it is highly advisable not to trust phishing emails and websites.

Threat Summary:
Name Lidl Email Scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Recipients where chosen to get a gift for participation in a survey
Disguise Letter from Lidl
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

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Phishing emails in general

There are many examples of phishing emails, a couple of them are "DBS Bank Email Scam", "RingCentral Email Scam", and "Bonifico Effettuato Email Scam". As mentioned in the first paragraph, phishing emails can be used to trick recipients into providing email addresses, usernames, passwords, or other login credentials as well.

It is important to mention that email can be used as a channel to deliver malware. The main difference between an email used to trick recipients into providing personal information and installing malware on their computers is that the second type of email contains a malicious link or attachment.

How do spam campaigns infect computers?

As a rule, emails used to distribute malicious software contain a malicious file (attachment) or a link to a malicious website. In one way or another, the purpose of emails of this type is to trick recipients into executing a malicious file.

Usually, cybercriminals use executable files like EXE, archive files like ZIP, RAR, JavaScript files, PDF documents or Microsoft Office documents to deliver malware via emails. Quite often, those files are disguised as important, official document (e.g., invoices, purchase orders, documents related to COVID-19).

It is worth mentioning that malicious Microsoft Office documents do not infect systems unless users enable editing or content (macros commands) in them. Although, documents opened with older MS Office versions (with versions released before the year 2010) do not have the "Protected View" mode that prevents malicious documents from automatically infecting computers.

How to avoid installation of malware?

Installed software has to be updated and activated with tools or functions provided by the official developers. It is never safe to use third-party, unofficial tools for that. Also, it it is illegal to use cracked software (or use cracking tools to bypass software activation).

Files, links in irrelevant emails received from unknown, suspicious addresses should be left unopened. It is common that emails of this kind are designed to look like important, official letters from legitimate companies and contain malicious links or files.

Programs (and files) should be downloaded from official, trustworthy websites. It is not safe to use other channels, sources for that. Virus scans should be performed regularly, and it should be achieved using a reputable antivirus or anti-spyware software. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the Lidl email scam (German variant):

Suject: ********, Die Lidl glücklichen Benutzer von heute ( 06/28/2021 )

Spam melden | Abbestellen von dieser Mailingliste

Ihr einmaliger Bonuscode lautet : Li0212Dl


Herzliche Glückwünsche

Willkommen im LiDL , Ihnen heute herzlichen Glückwunsch!

Wir haben nach dem Zufallsprinzip 250 Verbraucher für eine kurze Umfrage zum LiDL ausgewählt. Alle Teilnehmer erhalten von uns Geschenk als Dankeschön.


Und Holen Sie es in weniger als 1 Minute!
Spam melden | Abbestellen von dieser Mailingliste

Appearance of the fake survey and deceptive website used to extract personal information (GIF):

lidl email scam fake website appearance

Text in the first page:

Lidl.de - Lidl lohnt sich.Juli 2 2021


Lieber Glückspilz!
Beeilen Sie sich: Beantworten Sie unsere Befragung und erhalten Sie ein Geschenk.
Sie haben vier Minuten Zeit, um die folgenden Fragen zu beantworten

Bis Zu 95% Rabatt

Was ist dein Geschlecht?

© 2021 Alle Rechte vorbehalten.

Diese Website steht in keiner Verbindung mit Lidl, wird nicht von Lidl unterstützt und erhebt keinen Anspruch darauf, Marken, Handelsnamen oder Rechte zu vertreten, die mit den jeweiligen Produkten in Zusammenhang stehen.


Wir haben 250 Konsumenten aus Deutschland, um an einer kurzen Befragung von Lidl teilzunehmen. Alle Teilnehmer werden (1) optionale Belohnung erhalten. Sie haben die Wahl zwischen Elektronikartikeln und vielem mehr.

Ihr einmaliger Bonuscode lautet :Li0212Dl

Klicken Sie auf "STARTEN", um fortzufahren

A Dutch variant of Lidl-themed email scam:

Dutch variant of Lidl email scam

Text presented within:

Subject: ********, De tevreden Lidl-gebruikers van vandaag (07/07/2021)

spam melden | Afmelden van deze mailinglijst
Uw unieke bonuscode is : Li0212Dl


Welkom bij de LiDL , gefeliciteerd vandaag!

We selecteerden willekeurig 250 consumenten voor een korte enquête over de LiDL Alle deelnemers krijgen als bedankje een presentje van ons.

En ontvang het in minder dan 1 minuut!

Spam melden | Afmelden van deze mailinglijst

Appearance of the promoted phishing website:

Phishing website promoted via Dutch variant of Lidl email scam

Text presented within:

Lidl.nl July 8 2021


Beste Gelukkige Klant!
Schiet op: beantwoord onze vragenlijst en ontvang een cadeautje.
U heeft vier minuten om de volgende vragen te beantwoorden.

Tot 95% korting

Wat is je geslacht?
Mens Vrouw

© 2021 Alle rechten voorbehouden.

Deze website is niet gelieerd aan Lidl, wordt niet ondersteund door Lidl en claimt niet merken, handelsnamen of rechten te vertegenwoordigen die verband houden met de respectievelijke producten.


We hebben 250 consumenten uit Nederland om deel te nemen aan een korte Lidl-enquête. Alle deelnemers ontvangen (1) optionele beloningen. U heeft de keuze tussen elektronica en nog veel meer.

Uw unieke bonuscode is: Li0212Dl

Klik op "BEGIN" om door te gaan

A French variant of Lidl-themed email scam:

French variant of Lidl email scam

Text presented within:

Subject: ********, Les utilisateurs satisfaits de Lidl d'aujourd'hui (07/07/2021)

signaler comme spam | Se désinscrire de cette liste de diffusion
Votre code bonus unique est : Li0212Dl


Toutes nos félicitations

Bienvenue à LiDL , Félicitations à vous aujourd'hui!

Nous avons obtenu au hasard 250 consommateurs pour un sondage rapide LiDL . Tous les participants reçoivent un cadeau de notre part en guise de remerciement.


Et obtenez-le en moins d'1 minute!
signaler comme spam | Se désinscrire de cette liste de diffusion

Appearance of the promoted phishing website:

Phishing website promoted via French variant of Lidl email scam

Text presented within:

Lidl.fr - Lidl en vaut la peine.July 8 2021


Cher Chanceux!
Dépêchez-vous : répondez à notre questionnaire et recevez un cadeau.
Vous disposez de quatre minutes pour répondre aux questions suivantes

Jusqu'à 95% de remise

Quel est votre sexe ?

© 2021 Tous droits réservés.

Ce site Web n'est pas affilié à Lidl, n'est pas pris en charge par Lidl et ne prétend pas représenter des marques, des noms commerciaux ou des droits associés aux produits respectifs.


Nous avons 250 consommateurs de France pour participer à une courte enquête Lidl. Tous les participants recevront (1) récompenses facultatives. Vous avez le choix entre l'électronique et bien plus encore.

Votre code bonus unique est : Li0212Dl
Cliquez sur "DÉMARRER" pour continuer

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Quick menu:

How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows.

If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK.

During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup.

Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu".

Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings".

Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard.

In the "choose an option" window click on the "Troubleshoot", next select "Advanced options".

In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":


manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names.

At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer.

Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs.

These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later.

To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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