Do not trust the "I have e-mailed you from your account" scam email

What is the "I have e-mailed you from your account Email Scam"?

"I have e-mailed you from your account Email Scam" is a sextortion spam campaign. This term defines a mass-scale operation during which thousands of deceptive emails are sent. These letters falsely claim about there being a compromising video featuring the recipient, which will be leaked - unless the ransom demands are met.

It must be emphasized that none of the information provided by these emails is true. Therefore, no such recordings exist, and neither recipients' devices nor their privacy have been compromised.

"I have e-mailed you from your account" email in detail

The "I have e-mailed you from your account" scam emails (subject/title "payment in two days"; may vary) claim to have sent these letters via recipients' own mail accounts. This fake statement supposedly means that the sender has access to the users' devices.

These deceptive emails then state that the systems were infected with malware originating from an adult-themed website that the recipients have visited. The scammers claim to have recorded a video via the devices' cameras with the aid of the nonexistent malware infection.

The recording was allegedly made while the recipients were visiting pornography sites. The "video" contains a recording of the user on one side and the content they were watching - on the other. Additionally, the scam emails state that the recipients' email and social networking platform contact lists were obtained.

The scammers threaten to send the fake video to these contacts - unless users transfer 250 USD worth of Bitcoin cryptocurrency to the listed cryptowallet address. The ransom must be paid within 48 hours, starting from the moment the "I have e-mailed you from your account" letter was opened.

Recipients are warned that sharing the emails - will result in the recording being sent to the extracted contacts. As mentioned in the introduction, all of the claims made by these letters are false. Therefore, by trusting them - users will only suffer a financial loss and potentially experience repeated scam attempts.

Spam campaigns in general

"Your device was compromised", "Your cloud storage was compromised", "I monitored your device on the net for a long time", "I have got two not really pleasant news for you", and "Within 96 hours I'll ruin your prestige" are some examples of sextortion spam campaigns.

The emails use a wide variety of scam models. Deceptive letters are typically presented as "urgent", "important", "priority", and similar; they may even be disguised as mail from legitimate companies, organizations, institutions, authorities, service providers, and other entities.

Aside from phishing and other scams, these emails are also used to proliferate malware (e.g., trojans, ransomware, cryptocurrency miners, etc.). Due to how widespread spam mail is, it is advised to exercise caution with incoming emails and messages.

How do spam campaigns infect computers?

Malware is distributed via spam campaigns via infectious files sent through them. These files can be attached to the emails, or the letters can contain download links of such content. Virulent files can be in various formats, e.g., Microsoft Office and PDF documents, archives, executables, JavaScript, and so on.

When the files are opened - malware download/installation is initiated. For example, Microsoft Office documents cause infections by executing malicious macro commands. This process begins the moment a document is opened in Microsoft Office versions released before 2010. Newer versions have "Protected View" mode that prevents automatic execution of macros. Instead, users can manually enable editing/content (i.e., macro commands).

How to avoid installation of malware?

To avoid infecting the device via spam mail, it is expressly advised against opening suspicious and irrelevant emails - especially any attachments or links present in them. It is recommended to use Microsoft Office versions released after 2010.

Malware is also spread through dubious download sources (e.g., unofficial and freeware sites, Peer-to-Peer sharing networks, etc.), illegal activation tools ("cracks"), and fake updates. Therefore, it is important to download from official/verified channels and activate/update programs with tools provided by genuine developers.

To ensure device and user safety, it is paramount to have a dependable anti-virus installed and kept updated. This software has to be used to run regular system scans and to remove detected threats. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the "I have e-mailed you from your account" scam email letter:

Subject: payment in two days

Hello!
Have you recently noticed that I have e-mailed you from your account?
Yes, this simply means that I have total access to your device.

 

For the last couple of months, I have been watching you.
Still wondering how is that possible? Well, you have been infected with malware originating from an adult website that you visited. You may not be familiar with this, but I will try explaining it to you.

 

With help of the Trojan Virus, I have complete access to a PC or any other device.
This simply means I can see you at any time I wish to on your screen by simply turning on your camera and microphone, without you even noticing it. In addition, I have also got access to your contacts list and all your correspondence.

 

You may be asking yourself, "But my PC has an active antivirus, how is this even possible? Why didn't I receive any notification?" Well, the answer is simple: my malware uses drivers, where I update the signatures every four hours, making it undetectable, and hence keeping your antivirus silent.

 

I have a video of you wanking on the left screen, and on the right screen - the video you were watching while masturbating.
Wondering how bad could this get? With just a single click of my mouse, this video can be sent to all your social networks, and e-mail contacts.
I can also share access to all your e-mail correspondence and messengers that you use.

 

All you have to do to prevent this from happening is - transfer bitcoins worth $250 (USD) to my Bitcoin address (if you have no idea how to do this, you can open your browser and simply search: "Buy Bitcoin").

 

My bitcoin address (BTC Wallet) is:  1G4KfrBD8HDJncWV3ghvKReY1rGYEZZLzw, 1KD14nfrgjNCd5RYyb7wGKWsHxYG1cn3zK, 1AbhXaiFxR52NDTrjAtzsdyhooVNoVchy1, 1KZYRM7FhRBp4uS2ucMtJeFTeZXYsvhVfy, bc1qvqvq8huky72fv63uz7yvt46s0t07ulm8xpjvt9, bc1qj4j309csk0nty2fqhl6wactqylfu0p6cnf2dfl, bc1q0tj9nn8vjz996vw5ywd0mwc240n8zefuejax52, bc1qkegfvzv58rllrnck6ywe4j087d5jyu4dxv5wrt, bc1qkccuh9pmxqcm3v7wwp6jpeatutza8ltas937f8, 1FbN9mgTzppSUGRgBs1o7N8FpPQVfoRrKd, 1D8qdtNLNbvugZyMYUyhzcGiCdFinxHgtH, 3847sB8zkwNocm2ff2bzjdrGKYrE9cKGXi, 1Q7oKyU8HWEZk2RhP9AapqdnuCy9p3TUAq, bc1q4mzqlwvzknqy9wncdz8fz27xlq85lee9rtf4a3, bc1qyhfyfjfjurgv53k7r0zdgjwymn56u7vyltt5ul

 

ETHERUM [ETH]: 0x8Dea738aAf1b9E5aD4bDE776a8310DD55982F896

 

After receiving a confirmation of your payment, I will delete the video right away, and that's it, you will never hear from me again.
You have 2 days (48 hours) to complete this transaction.
Once you open this e-mail, I will receive a notification, and my timer will start ticking.

 

Any attempt to file a complaint will not result in anything, since this e-mail cannot be traced back, same as my bitcoin id.
I have been working on this for a very long time by now; I do not give any chance for a mistake.

 

If, by any chance I find out that you have shared this message with anybody else, I will broadcast your video as mentioned above.

Appearance of the "I have e-mailed you from your account" email (GIF):

Another example of a similar spam email:

Text presented within:

Subject: Settle your debt in order to avoid additional fees.

Hi there!
Have you seen lately that an email sent by me to you from your own account?
Yeah, that merely concludes that I have gained a complete access to a device of yours.

For the past several months, you were under my close observation.
Still surprised how could that happen? The thing is, your device was infected by a malware from one of adult websites that you lately accessed.
It may seem complicated to you, nevertheless let me try to clear it out to you.

With aid of Trojan Virus, I gained full access to your PC as well as any other device in your possession.
That merely denotes that I am able to see you whenever I like just by turning on the camera and microphone in your PC, while you don't even know about that.
Moreover, I have also obtained your entire contacts list, including your entire correspondence.

Indeed, you wonder, "But my PC is equipped with a valid antivirus, so how could that be possible?
Why haven't I seen any warning?" To be frank, the reply is very straightforward: malware of mine is based on drivers,
whose signatures get updated on 4-hourly basis, causing it to become simply untraceable, and as result leaving your antivirus idle.

I got a video showing the way you are jerking off on my left screen, while on the right screen there is a video that you watched during your masturbation session.
Still unclear how bad that could become? One mouse click is enough to send that video to your entire list of social network, as well as e-mail contacts.
In addition, I can as well provide access to your entire e-mail correspondence as well as messengers that are currently in your use.

All you need to do to in order to avoid that from occurring - transfer $1450 (USD) in Bitcoin equivalent to my Bitcoin address
(if you still don't know how that could be done, just use your browser and key-in: "Buy Bitcoin").

Below is bitcoin address (BTC Wallet) of mine: 19hk5wJPDCSV6KexJPbgz28TdECKLnXgFt

Upon getting evidence of payment from your side, I will instantly proceed with removing those videos, and that is all, you won't ever hear about me anymore.
You are left with 2 days (or 48 hours) to perform that transaction.
After opening this e-mail, I will get a notice, which will automatically start my timer countdown.

Any attempts to complain to authorities won't be of any use to you, because this e-mail is simply untraceable, just like Bitcoin ID of mine.
I was working on this for quite an extended period of time; so do not even think that I can make a mistake.

In event that, I occasionally discover that you shared this message with anyone else,
I will straight away proceed with making your video public as stated earlier.

Good luck.

Instant automatic malware removal:

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Types of malicious emails:

If you opened an attachment or downloaded a file from a suspicious email, run a full system scan with Combo Cleaner. If you only received the email and didn't engage with it, you don't need to scan anything - just identify the scam and delete it. The full procedure below covers both situations and what to do if you already clicked, replied, or sent money.

Credential theft Phishing emails

Fake login pages disguised as PayPal, Microsoft, Apple, banks, or social networks. The email pushes a link to a near-perfect copy of the real login screen. The moment you type your username and password, the attacker has them.

Common subject lines

• "Action required: confirm your account"
• "Your password expires today"
• "Unusual sign-in attempt detected"
• "Verify your billing information"

Malware delivery Emails with malicious attachments

Trojans hidden inside fake invoices, faxes, shipping confirmations, or Office documents. Opening the attachment runs the payload and infects the system - often with an info-stealer or remote-access trojan.

Common subject lines

• "Invoice INV-2026-XXXX attached"
• "Fax received - 3 pages"
• "Your shipping document is ready"
• "Voicemail from +1-XXX-XXX-XXXX"

Extortion Sextortion emails

Fake claims of webcam recordings demanding cryptocurrency. Almost always a bluff: the attacker pulls a real password from an old data breach to make the threat look credible, then claims to have video of you. They have no recording and no access.

Common subject lines

• "I know your password is XXXX"
• "Your account has been hacked"
• "I have recorded you - 48 hours to pay"
• "You have been compromised"

Callback fraud Refund & callback scams

"Your subscription was renewed for $499 - call to cancel." Norton, McAfee, Geek Squad, PayPal, and Wells Fargo variants are all common. There's no real subscription. The phone number in the email connects directly to the scammer, who walks you through "refunding" yourself - which is actually them stealing money from your bank.

Common subject lines

• "Norton subscription auto-renewed - $499.99"
• "McAfee Total Protection invoice"
• "Geek Squad order confirmation"
• "Your PayPal payment is being processed"

Credential theft Account suspension & verification scams

"Your account will be deleted in 24 hours - verify now." The artificial deadline is the whole point: it pressures you to click before checking details. The "verify" link goes to a phishing page styled to look like the real provider.

Common subject lines

• "Your account will be deleted in 24 hours"
• "Suspicious activity detected - verify now"
• "Final warning: account closure"
• "Action required to keep your account active"

Mixed payload Delivery & package scams

Fake DHL, USPS, UPS, or FedEx tracking, customs fees, or "package undeliverable" notices. Targets anyone expecting a parcel - the timing alone catches many people. The link hides either phishing (asking for card details to "release" the package) or a malware download.

Common subject lines

• "Your DHL package is held at customs"
• "USPS - delivery attempt failed"
• "FedEx tracking update - action required"
• "Pay $2.99 redelivery fee to release your parcel"

Remote access Tech support scams

Fake Microsoft, Apple, or "Windows Defender" security alerts pushing a phone number. Real Microsoft and Apple never email a phone number to call. The number connects you to a scammer who asks for remote access to "fix" the imaginary problem and then demands payment.

Common subject lines

• "Microsoft Defender expired - renew now"
• "Apple ID security alert"
• "Critical: virus detected on your PC"
• "Windows license expired - call now"

Wire fraud Advance-fee scams

Inheritance, lottery wins, romance, or business deals that ask for a small fee to release a much larger sum. The classic "Nigerian prince" 419 family of frauds. Once you pay the first fee, more fees appear (taxes, lawyer, transfer charges) until you stop paying. The promised money never exists.

Common subject lines

• "Inheritance from a relative you didn't know about"
• "You won the international lottery"
• "URGENT - business proposal worth $XX million"
• "Compensation fund release for fraud victims"

Wire fraud Business email compromise (BEC)

CEO impersonation asking employees to wire money or buy gift cards, or fake supplier invoices with newly "updated" bank details for payment redirection. The email often spoofs a real internal executive's display name and uses an external lookalike domain.

Common subject lines

• "Quick task - need you to buy gift cards"
• "Updated banking details for invoice payment"
• "Wire transfer request - urgent"
• "Are you available?" (CEO impersonation opener)

How to spot a malicious email?

Phase 1~ 2 min

Spot - identify the red flags

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1

Check the sender's actual address, not the display name

30 sec

The display name (the human-readable part) is trivial to fake. Always check the full address that comes after it. Common red flags:

• Domain mismatch - service@paypa1.com, support@micros0ft-help.com, look-alike domains using digits or extra hyphens
• Free-email impersonation - any "official" message from a bank, courier, or platform sent from a @gmail.com, @outlook.com, or @yahoo.com address
• Reply-To mismatch - the From address looks legitimate but Reply-To points somewhere completely different

Why this matters

Real companies own their domains and send mail from them. A "DHL" message from a Gmail address is never legitimate, regardless of how convincing the body looks.

2

Watch for urgency, threats, and generic greetings

30 sec

Scams almost always rush you. The point is to make you act before you think. Treat any of the following as a strong signal:

• "Your account will be deleted in 24 hours"
• "Final notice" / "Immediate action required"
• "Dear Customer" or "Dear User" instead of your real name
• Threats of fines, account closure, legal action, or arrest
• Promises of refunds, prizes, or money you didn't earn
• Spelling and grammar mistakes in messages claiming to come from a major brand

3

Hover over every link before clicking

30 sec

On a desktop, hover the mouse over the link without clicking. The real destination shows in the bottom-left status bar of your browser or email client. On a phone, long-press the link to preview the URL.

• Real Microsoft, PayPal, or bank links go to those exact domains, not redirects through unrelated sites
• Shortened URLs (bit.ly, tinyurl, t.co) hide the real destination - never click them in unsolicited mail
• The visible link text and the actual URL must match - mismatches are the single biggest phishing red flag

Pro tip

When in doubt, don't click the link. Open a new browser tab and type the company's address yourself, then log in normally. If there really is an issue with your account, you'll see it there.

4

Treat unexpected attachments as hostile

30 sec

If you didn't ask for the file, don't open it - even if it appears to come from someone you know. Categories that should never be opened from email without verification through another channel:

• .exe, .scr, .iso, .img, .vbs, .bat - executables, never legitimate attachments
• .docx, .xlsx, .pptx with "Enable macros" prompts - the macros run the malware
• .pdf with "Click here to view" buttons - usually a phishing redirect, not a real document
• .zip, .rar, .7z archives, especially password-protected ones - the password defeats the email scanner

Phase 2~ 2 min

Report and delete - if you haven't engaged

---

If you only received the email and didn't reply, click, or open anything, the steps below are all you need. Your computer is not infected.

5

Don't reply, don't click "unsubscribe"

30 sec

Replying confirms your address is real and monitored, which gets you added to higher-value scam lists. The "unsubscribe" link in a scam message is rarely a real opt-out - it usually leads to a phishing page or downloads a tracking pixel.

Instead, mark the message as junk or phishing inside your email client (this trains the spam filter), then block the sender.

6

Report the scam to your email provider and authorities

1 min

Inside your email client:

• Gmail: open the message → ⋮ menu → Report phishing
• Outlook / Outlook.com: ⋯ menu → Report → Report phishing
• Apple Mail / iCloud: Move to Junk, then forward to reportphishing@apple.com

Forward or report to authorities:

• International: forward to reportphishing@apwg.org
• United States: ic3.gov (FBI)
• United Kingdom: forward phishing emails to report@phishing.gov.uk (NCSC SERS); for financial loss report at reportfraud.police.uk (Report Fraud, the successor to Action Fraud; 0300 123 2040)
• Canada: antifraudcentre.ca
• Australia: scamwatch.gov.au
• EU: your national CERT - find yours via the ENISA CSIRT map

After reporting, delete the email and empty the Trash folder so you don't accidentally open it later.

Phase 3~ 10–60 min

Recover - if you already engaged with the scam

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Pick the step below that matches what you did. If multiple apply, work through them in the order they appear - the steps are arranged from lowest to highest risk.

7

You only clicked a link (didn't enter anything or download anything)

Scenario: clicked link only10 min

Close the page right away. Don't enter any information, even if the page looks legitimate.

• Clear your browser cache and cookies for the last hour - Chrome/Edge: Ctrl+Shift+Del → Last hour → check Cookies and Cached files
• Run a quick scan with Combo Cleaner in case the page tried to drop a file silently (drive-by download)
• Update your browser to the latest version - most drive-by exploits target outdated browsers
• Watch for new browser pop-ups, redirects, or unfamiliar notifications over the next few days

Why this matters

Modern browsers block most drive-by attacks, but a single click on a phishing page can still be enough on an outdated browser or unpatched plugin. A quick scan catches anything that landed silently.

8

You opened an attachment or downloaded a file - run a full malware scan

Scenario: opened attachment⚠ Highest risk60–90 min

Opening an attachment is the most common path to actual infection. Treat the system as compromised until the scans below come back clean. Work through these sub-steps in order:

8.1Disconnect from the network

Unplug Ethernet and turn off Wi-Fi. If the attachment was an info-stealer or remote-access trojan, this stops it from sending data out or receiving commands. Keep the network off until you've booted into Safe Mode (next step) - you'll reconnect there briefly to download the scanners.

8.2Boot into Safe Mode with Networking, then download the scanners

Windows 11: Settings → System → Recovery → Advanced startup → Restart now → Troubleshoot → Advanced options → Startup Settings → Restart → press 5 or F5.

Windows 10: hold Shift, click Power → Restart → Troubleshoot → Advanced options → Startup Settings → Restart → press F5.

Once Safe Mode has loaded, turn Wi-Fi back on and download Combo Cleaner (used in 8.4) and Microsoft Safety Scanner (used in 8.5). Safe Mode loads only minimal drivers, so most malware can't auto-run while you're getting the tools. Save both installers to your Desktop.

8.3Run Microsoft Defender Offline

Reboot to normal Windows. Open Windows Security → Virus & threat protection → Scan options. Select Microsoft Defender Antivirus (offline scan) and click Scan now. The PC restarts into a stripped-down environment and scans the disk before Windows fully loads - this is what catches rootkits and bootkits.

Recommended antivirus

Combo Cleaner

VB100 certified. Includes anti-trojan, registry/persistence scanning, and anti-spyware in one pass. The 7-day free trial is available.

Download Combo Cleaner

8.4Run a full Combo Cleaner scan

Install Combo Cleaner and run a full system scan (not the quick scan). Let it complete fully, review what it found, and apply the recommended actions. Combo Cleaner will quarantine known trojans and remove their persistence in the registry.

8.5Run Microsoft Safety Scanner as a second-opinion scan

Download Microsoft Safety Scanner (MSERT.exe). The binary expires every 10 days, which means every download has the latest signatures. Run a full scan after Combo Cleaner to catch anything one engine alone might miss.

8.6Reset browsers and clear notification permissions

Many email-borne trojans drop adware that hijacks browsers. Reset each browser you use:

Chrome: chrome://settings/reset → Restore settings to their original defaults. Then chrome://settings/content/notifications - remove unfamiliar sites.

Edge: edge://settings/reset. Then edge://settings/content/notifications.

Firefox: about:support → Refresh Firefox.

8.7Re-enable Defender, Tamper Protection, and update everything

Open Windows Security → Virus & threat protection → Manage settings and confirm Real-time protection, Cloud-delivered protection, and Tamper Protection are all on. Then run Settings → Windows Update → Check for updates and update browsers and applications.

Important

If the scans keep finding new threats on each run, or files reappear after deletion, you may have a deeper compromise that needs a clean Windows reinstall. See pcrisk's full manual malware removal guide for the extended procedure (Process Explorer, Autoruns, hosts file inspection).

9

You entered credentials on a fake login page

Scenario: shared password⚠ Act fast20 min

Assume the attacker has your password and is using it right now. Speed matters.

1. Change the password from a different, known-clean device (your phone is fine if it's not infected). Don't reuse the old password anywhere else.
2. Enable two-factor authentication if you haven't already. Prefer an authenticator app or hardware key over SMS.
3. Sign out of all sessions - most platforms have a "sign out everywhere" option in security settings, which kicks the attacker out.
4. Review recent activity - look for unfamiliar logins, new devices, forwarding rules, or app permissions. Remove anything you don't recognize.
5. Check your other accounts - if you reused that password anywhere else, change it there too. Check your exposure at haveibeenpwned.com.
6. Update security questions - the attacker may have seen the answers in your account profile.

Why email comes first

If you only have time to change one password, change your primary email password - it's the recovery hub for every other account. An attacker who controls your email can reset everything else.

10

You sent money or shared bank, card, or ID details

Scenario: financial loss⚠ Contact bank now30 min

Time is the single biggest factor in recovering money. Banks can sometimes recall a wire or reverse a card transaction within the first few hours.

1. Call your bank or card issuer immediately. Use the number on the back of the card, not any number from the scam email. Ask them to freeze the card, reverse the transaction if possible, and flag the account for fraud monitoring.
2. If you sent a wire transfer or used a money-transfer service (Western Union, MoneyGram, Zelle, Wise), call them directly and request a recall. Some can be reversed within minutes if reported fast.
3. If you sent cryptocurrency or gift cards, recovery is unlikely - but report it anyway, since law enforcement tracks these patterns.
4. File a police report. You'll need the report number for any insurance, bank, or credit-bureau claim. Save the report number.
5. File with the right authority for your country:
   • US: ic3.gov + reportfraud.ftc.gov
   • UK: reportfraud.police.uk (Report Fraud, the successor to Action Fraud; 0300 123 2040)
   • Canada: antifraudcentre.ca
   • Australia: scamwatch.gov.au
   • EU: your national CERT or police cybercrime unit
6. Set fraud alerts on all major credit bureaus if you shared any ID details. US: Equifax, Experian, TransUnion. UK: Experian, Equifax, TransUnion (Cifas Protective Registration is a stronger option).
7. Save all evidence - the original email (with full headers), screenshots of the fake site, transaction records, any phone numbers or chat logs.

Phase 4~ 15 min + 30 days

Verify & monitor

---

11

Final scan and startup-app check

15 min

Reconnect to the network and run one final full scan with Combo Cleaner, followed by a Windows Defender quick scan. Then open Task Manager (Ctrl + Shift + Esc) and switch to Startup apps - disable anything unfamiliar.

Make sure Windows, browsers, and any applications you use are fully up to date. The infection vector that worked on you once usually involves outdated software.

12

Monitor accounts and credit for 30 days

5 min/day · 30 days

Most fraud follow-ups land in the first month. Until that window closes, keep watching:

• Bank and card statements - daily for the first week, then weekly
• Email - watch for password-reset confirmations or login alerts you didn't trigger
• Credit report - US: free at annualcreditreport.com; UK: Experian, Equifax, TransUnion all have free tiers
• Breach alerts - sign up at haveibeenpwned.com to be notified when your email appears in new leaks

If anything new appears in any of those, treat it as a continuing compromise: change passwords again, contact the bank again, and update the police report.

Important: If you didn't click anything, didn't reply, and didn't open any attachment, your computer is not infected - just delete the email and move on. If you opened an attachment or downloaded a file, run an automated scan with Combo Cleaner and Windows Defender and stop there. That path catches the vast majority of email-borne malware without the risk of breaking Windows by deleting the wrong file.

Frequently Asked Questions (FAQ)

Why did I receive this email?

Spam emails are not personal; thousands of users receive identical letters.

Was my computer actually hacked and does the sender have any information?

No, the claims made by the "I have e-mailed you from your account" are false. Neither was your device infected with malware nor does the sender have any compromising content featuring you. Therefore, this spam letter poses no threats and must simply be ignored.

How did cyber criminals get my email password?

The most likely reason is that you've fallen victim to a phishing scam and entered your log-in credentials into a fake website or file (potentially one disguised as an email account sign-in page, registration form, etc.). Other reasons include a data breach on your end or that of a service provider (the latter is highly unlikely).

I have sent cryptocurrency to the address presented in this email, can I get my money back?

Cryptocurrency transactions are practically untraceable; hence, recovering transferred funds is virtually impossible.

I have provided my personal information when tricked by a spam email, what should I do?

If you have disclosed account credentials - change the passwords of all potentially compromised accounts and inform their official support without delay. And if you've provided other private data (e.g., personally identifiable details, credit card numbers, etc.) - immediately contact the appropriate authorities.

I have read a spam email but didn't open the attachment, is my computer infected?

No, merely reading a spam email will not initiate any system infection processes. Devices are infected when the attachments/links found in spam mail are opened/clicked.

I have downloaded and opened a file attached to a spam email, is my computer infected?

Whether an infection occurred might depend on the opened file's format. If it was an executable (.exe, .run, etc.) - most likely, yes. However, document formats (.doc, .xls, .pdf, etc.) may require additional user interaction (e.g., enabling macro commands) to start downloading/installing malware.

Will Combo Cleaner remove malware infections present in email attachments?

Yes, Combo Cleaner can detect and eliminate practically all known malware infections. It is noteworthy that sophisticated malicious programs usually hide deep within systems - therefore, running a full system scan is crucial.