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How to uninstall WebResultsTool from the operating system?

Also Known As: Ads by WebResultsTool
Type: Mac Virus
Damage level: Medium

What is WebResultsTool?

WebResultsTool is the name of an adware-type application that has qualities of a browser hijacker - it displays advertisements and promotes a fake search engine (its address) by modifying web browser's settings. In order to trick users into installing WebResultsTool, its developers use a fake installer.

WebResultsTool adware

WebResultsTool adware in detail

WebResultsTool displays advertisements designed to open questionable websites (for example, pages designed to trick visitors into installing unwanted software, providing personal information). It is possible that WebResultsTool displays ads designed to cause unwanted downloads or installations as well.

As mentioned in the introduction paragraph, WebResultsTool functions as adware and as a browser hijacker. It changes web browser's settings, such as the address of a default search engine, homepage, and new tab to an address of a fake search engine. In other words, WebResultsTool forces users to browse the web with a fake search engine.

Fake search engines can show results generated by legitimate and untrustworthy search engines or generate their own results. It is important to know that results generated by fake search engines can include links to potentially malicious websites and advertisements designed to open potentially malicious pages.

Another reason not to trust WebResultsTool is that it may be designed to collect browsing-related information (for example, IP addresses, entered search queries, visited websites, geolocations) or personal information (for example, credit card details, login credentials, telephone numbers).

Moreover, data collected by WebResultsTool may be used to steal online accounts, identities, make fraudulent purchases, transactions or for other purposes. Therefore, having WebResultsTool installed may result in monetary loss, identity theft, problems related to online privacy, browsing safety, or other issues.

Threat Summary:
Name Ads by WebResultsTool
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Adload-AD [Trj]), AVG (MacOS:Adload-AD [Trj]), ESET-NOD32 (A Variant Of OSX/TrojanDownloader.Adload.AE), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Cimpli.l), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

WebResultsTool in general

WebResultsTool displays advertisements and promotes a fake search engine. This app is useless and can be the reason behind various problems. Users download and install apps of this type unintentionally. For this reason, they are called potentially unwanted applications (PUAs). More adware examples are LeadingChannelSearch and InetImprovment.

How did WebResultsTool install on my computer?

It is known that the installer for WebResultsTool is designed to look like the installer for Adobe Flash Player - this application is distributed using a fake installer. As a rule, individuals behind fake installers promote them on deceptive websites. It is important to know that fake installers can be malicious (designed to install a Trojan, ransomware or some other malware).

Furthermore, it is common for potentially unwanted applications to be distributed by bundling them with free programs. In other words, PUAs can often be found in downloaders and installers for other programs as extra offers. Typically, those offers are mentioned and can be declined via "Custom", "Manual", "Advanced" or other settings.

Users download and install PUAs with other programs when they do not change the settings that downloaders and installers for those programs have. In some cases, users download or install PUAs by clicking advertisements. If clicked, some advertisements can cause downloads or installations by executing certain scripts.

How to avoid installation of potentially unwanted applications?

It is recommended not to use third-party downloaders or installers, Peer-to-Peer networks (torrent clients, eMule, and other P2P networks), questionable, unofficial pages, and other similar tools to download or install the programs or files. Programs (and files) should be downloaded from official websites and via direct links.

Downloaders and installers that have "Custom", "Advanced" or other settings are likely to be used to distribute PUAs. Therefore, it is recommended to decline all unwanted offers and only then finish downloads and installations. One more way to avoid unwanted downloads, installations is by not clicking advertisements displayed on dubious pages.

It is common that the aforementioned advertisements are designed to open other untrustworthy websites. In some cases, they can cause unexpected downloads or installations. All suspicious, unwanted, or unknown extensions, plug-ins, and add-ons installed on a browser should be removed.

Programs of this kind that are installed on the operating system should be uninstalled too. If your computer is already infected with WebResultsTool, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Files related to the WebResultsTool adware that need to be removed:

  • ~/Library/Application Support/com.WebResultsTool/WebResultsTool
  • ~/Library/Application Support/com.WebResultsToolDaemon/WebResultsTool
  • ~/Library/LaunchAgents/com.WebResultsTool.plist
  • ~/Library/LaunchDaemons/com.WebResultsToolDaemon.plist

IMPORTANT NOTE! Rogue setups/apps that promote the WebResultsTool adware are designed to create a new device profile. Therefore, before taking any further removal steps, perform these actions:
1) Click the "Preferences" icon in the menu bar (Dock) and select "Profiles".

Remove malicious profiles added by WebResultsTool (step 1)

2) Locate all suspicious profiles (e.g., "WebResultsTool") and delete them.

Remove malicious profiles added by WebResultsTool (step 2)

3) Perform a full system scan with Combo Cleaner anti-virus suite.

After performing these actions, you can proceed with further removal steps for this browser hijacker.

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove WebResultsTool adware using Combo Cleaner:

WebResultsTool adware removal:

Remove WebResultsTool-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by webresultstool related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by WebResultsTool removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by webresultstool related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by webresultstool related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by webresultstool related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
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Scan this QR code to have an easy access removal guide of Ads by WebResultsTool on your mobile device.
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