How to avoid installation of FormBook via The Best Price List email?

Also Known As: FormBook malware
Type: Trojan
Damage level: Severe

What is The Best Price List email virus?

Malicious software is commonly delivered as a malicious attachment or a website link in an email. Typically, email used to deliver malware is disguised as a letter from a legitimate company, organization, or other entity. This email is disguised as a letter from a Turkish company called ÇAĞRITEL ÇİT. It contains attachments used to deliver FormBook malware.

The Best Price List email virus malware-spreading email spam campaign

Cybercriminals behind this email attempt to trick recipients into believing that files attached to it are price lists for products from the ÇAĞRITEL ÇİT company. This email has two archive files attached to it. One of them contains a malicious file named "A---2021 Price List.PDF.exe" file, and another one contains a file named "B---2021 Price List.PDF.exe".

Both of those executable (EXE) files are designed to install FormBook malware. Cybercriminals use FormBook to steal information and distribute other malware. It is known that FormBook can be used to collect login credentials, credit card details, cookies, browsing history, and other information from web browsers and other programs.

Typically, cybercriminals use the aforementioned details to steal identities, personal accounts. It is important to know that stolen accounts and identities may be used to trick other people into sending money or providing personal information, make unauthorized purchases, transactions, deliver malware, and for other purposes.

Also, FormBook is capable of logging keystrokes - it can collect data entered with the keyboard and send it to cybercriminals. Another important detail about FormBook is that it can be used to infect computers with cryptocurrency miners, Trojans, ransomware, and other malicious, unwanted software.

Threat Summary:
Name FormBook malware
Threat Type Trojan, password-stealing virus, banking malware, spyware.
Hoax Files attached to this email contain a price list for products from a Turkish company
Attachment(s) Archive files containing malicious A---2021 Price List.PDF.exe and B---2021 Price List.PDF.exe files
Detection Names (A---2021 Price List.PDF.exe) Avast (Win32:PWSX-gen [Trj]), Combo Cleaner (Trojan.GenericKD.37308946), ESET-NOD32 (A Variant Of Win32/Kryptik.HLWI), Kaspersky (HEUR:Trojan-Spy.Win32.Noon.gen), Microsoft (Trojan:Win32/Spynoon.PO!MTB), Full List Of Detections (VirusTotal)
Detection Names (B---2021 Price List.PDF.exe) Avast (Win32:PWSX-gen [Trj]), Combo Cleaner (Trojan.GenericKD.37308943), ESET-NOD32 (A Variant Of Win32/Kryptik.HLWI), Kaspersky (HEUR:Trojan-PSW.Win32.Stealer.gen), Microsoft (Trojan:Win32/Spynoon.PO!MTB), Full List Of Detections (VirusTotal)
Symptoms Trojans are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.
Payload FormBook 
Distribution methods Infected email attachments, malicious online advertisements, social engineering, software 'cracks'.
Damage Stolen passwords and banking information, identity theft, the victim's computer added to a botnet.
Malware Removal (Windows)

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Malspam campaigns in general

To sum up, cybercriminals often use email as a tool to distribute malware via malicious attachments or website links. As a rule, email used to deliver malware looks like an important letter from legitimate company (for example, it contains a real logo). More examples of emails used to deliver malware are "Inbank Email Virus" and "Destel Group Email Virus".

How did The Best Price List email virus infect my computer?

This email has two archive files attached to it, one of them contains a malicious file named "A---2021 Price List.PDF.exe", and another one contains a file named "B---2021 Price List.PDF.exe". Both of those files install FormBook after executing them. It is worth mentioning that emails used to deliver malware can have other files attached to them.

It is common that cybercriminals often use Microsoft and PDF documents and JavaScript files to deliver malware. Usually, users infect computers by opening those files. However, there are exceptions. For instance, malicious documents opened with Microsoft Office 2010 and newer versions do not install malware unless users enable macros commands (editing, content).

The aforementioned Microsoft Office versions have the "Protected View" mode that prevents malicious documents from installing malware as long as users keep those documents opened with that mode turned on. It is important to mention that older MS Office versions do not include the "Protected View" mode.

How to avoid installation of malware?

It is strongly recommended not to open files and website links in irrelevant emails received from unknown, suspicious addresses. It is important to keep in mind that emails of this type are likely to be used to deliver malware (they are likely to contain malicious files or links).

Programs (and files) should be downloaded from official, trustworthy websites and through direct links. Other sources like unofficial pages, third-party downloaders, Peer-to-Peer networks, etc., can be used to distribute malware. Installed programs must be updated and activated properly - it should be done using tools or functions that their official developers provide.

Another detail about cracking tools is that it is illegal to activate licensed programs with them. Computers should be scanned for threats with a reputable antivirus or anti-spyware software. The installed security suite should always be up to date. If you've already opened The Best Price List email attachment, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the The Best Price List email:

Subject: Quotation

Hello MR / MS

How are you?

The Best Price list is in the Attachment for you. It hopes that our offer will be welcomed.

We will be glad to collaborate with you.

Also, please inform us whenever you decide to come to  in İstanbul of Turkey..

we would be very glad to see you here. Don’t forget add my number..

Wish to work together ..

Best Regards

International Sales Consultant

Berke Ergen

(Wp : 0090533 640 23 96)





Call Center +90 444 30 92  Mon.-Strd 9:00 - 18:00

+90 533 640 23 96  [ WHASTAPP SUPPORT ]

www.cagrifence.com  |  www.cagritelcit.com  |   cagricimcit.com

Detection names for the "A---2021 Price List.PDF.exe" file:

the best price list email virus a file detections

Detection names for the "B---2021 Price List.PDF.exe" file:

the best price list email virus b file detections

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu".

Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs.

These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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