How to remove the Grakate stealer?

Also Known As: Grakate information stealer
Type: Trojan
Damage level: Severe

What kind of malware is Grakate?

Grakate is a type of malware that is capable of stealing information and files from the victim's computer. This stealer is for sale on hacker forums. Is lifetime subscription costs 2000 rubles, and a monthly one costs 490 rubles per month.

Grakate malware

Capabilities of the Grakate stealer

Grakate can steal passwords, cookies, autofill data, credit card details from installed Chromium and Gecko web browsers. It can also collect wallet.dat files from Atomic, Electrum, Ethereum, Exodus, and ZCash crypto wallets and files containing account information from Discord and Telegram clients.

Moreover, Grakate can download .cpp, .rdp, .doc, .docx, .h, .hpp, .lua, and .txt files from the desktop, capture desktop screenshots, and collect IP address, country, city. Grakate allows threat actors to use the stolen data to access various accounts and misuse them for malicious purposes, and more.

Threat Summary:
Name Grakate information stealer
Threat Type Information stealer, file grabber.
Detection Names Avast (Win32:Trojan-gen), Combo Cleaner (Gen:Variant.Zusy.329313), ESET-NOD32 (A Variant Of Win32/PSW.Agent.OKX), Kaspersky (HEUR:Trojan-Spy.Win32.Bobik.gen), Microsoft (Trojan:Win32/Sabsik.FL.B!ml), Full List (VirusTotal)
Symptoms Information stealers are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.
Distribution methods Infected email attachments, malicious online advertisements, social engineering, software 'cracks'.
Damage Stolen passwords and banking information, identity theft, hijacked personal accounts (including crypto wallets)
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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Examples of threats of having a computer infected with Grakate

Cybercriminals behind Grakate could use stolen data to hijack accounts, make fraudulent purchases, transactions, trick other users into providing personal information, infecting computers, or other purposes. More examples of information stealers are Phoenix, Bloody Stealer, X-FILES.

How did Grakate infiltrate my computer?

Usually, malware is distributed via Trojans, emails, unreliable sources for downloading software, fake software updaters, cracking tools. Cybercriminals behind emails used to deliver malware attempt to trick recipients into opening attachments or files downloaded through provided links.

Malicious files distributed via unreliable sources (for example, Peer-to-Peer networks, third-party downloaders) infect computers when users download and open them. Fake updaters infect computers by injecting malware instead of updating, fixing software, or exploiting vulnerabilities in outdated software.

Software cracking tools are designed to perform illegal software activation (bypass software activation without paying for it). It is very common for these tools to contain malware.

How to avoid installation of malware?

Do not open files (or website links) in irrelevant emails received from unknown, suspicious addresses. Such emails will likely be sent with the purpose to deliver malware. Also, avoid downloading (and opening) files from unreliable sources. Use official pages and direct links to download files and programs.

Update/activate the installed software using tools provided by its official developer. Scan a computer for threats regularly (preferably with a reputable antivirus or anti-spyware software). If you believe that your computer is already infected, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Hacker forum used to promote Grakate stealer (GIF):

grakate stealer gif image of the hacker forum used to promote stealer

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows.

If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

Malware process running in the Task Manager

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

Autoruns application appearance

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Run Windows 7 or Windows XP in Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup.

Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings".

Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Run Windows 8 in Safe Mode with Networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options".

In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

Run Windows 10 in Safe Mode with Networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

Extract Autoruns.zip archive and run Autoruns.exe application

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Refresh Autoruns application results

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

Delete malware in Autoruns

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

Search for malware and delete it

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs.

These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software. To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.

Frequently Asked Questions (FAQ)

My computer is infected with Grakate stealer, should I format my storage device to get rid of it?

It is unnecessary to format the storage device to get rid of the Grakate stealer - it can be removed without formatting taking the steps described above.

What are the biggest issues that malware can cause?

Depending on the type of malware, it may lead to identity theft, monetary losses, decreased computer performance, further infections, and other issues.

What is the purpose of a Grakate stealer?

Grakate is can take desktop screenshots, steal sensitive information (passwords, credit card details, autofill data saved in Chrome and Gecko browsers), certain types of files, data from Telegram and Discord clients, cryptocurrency wallets.

How did my computer got infected with the Grakate stealer?

There is a high chance that threat actors distribute this stealer using phishing and other social engineering techniques (like malicious emails, fake system warning messages), drive-by downloads, Peer-to-Peer networks, untrustworthy websites, software cracking tools/installers for cracked software. It is important to mention that malware can spread itself through the local network and removable storage devices.

Will Combo Cleaner protect me from malware?

Yes, Combo Cleaner is capable of detecting and eliminating almost all known malware infections. High-end malware could be hiding deep in the operating system. Therefore, it is recommended to scan the system using a full scan feature.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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