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Removal instructions for Prime adware and the advertisements it displays

Also Known As: Ads by Prime
Type: Adware
Damage level: Medium

What is Prime adware?

Prime is the name of a rogue application that we discovered while inspecting deceptive download websites. After analyzing this piece of software, we determined that it operates as advertising-supported software (adware). Additionally, we noted that Prime is practically identical to Healthiness adware.

Prime adware installation folder

Prime adware overview

Adware displays advertisements on visited websites and/or other interfaces. These ads promote online scams, fake/harmful software, and malware. Some intrusive adverts (upon being clicked) are even capable of stealthy downloads/installations.

It is pertinent to mention that any legitimate products encountered via these advertisements are highly unlikely to be promoted by their actual developers. Instead, this endorsement is undertaken by scammers abusing the products' affiliate programs to obtain illegitimate commissions.

Note that adware may require the browser/system or user geolocation to be compatible, particular websites to be visited, or similar - to run intrusive advertisement campaigns. However, whether Prime (or other adware) display adverts is irrelevant, as its presence on a system endangers device/user safety regardless.

Furthermore, Prime likely has data tracking functionalities. Advertising-supported software usually collects browsing-related data (e.g., visited URLs, searched queries, etc.), personally identifiable details, log-in credentials, credit card numbers, etc. The gathered data can then be shared with and/or sold to third-parties (potentially, cyber criminals).

In summary, the presence of software like Prime on devices can result in system infections, serious privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Ads by Prime
Threat Type Adware, Unwanted ads, Pop-up Virus
Detection Names (installer) Combo Cleaner (Application.AdSearch), GData (Application.AdSearch), Kaspersky (Not-a-virus:HEUR:AdWare.Script.AdSearch.gen), Zillya (Adware.AdSearch.Script.1), Full List Of Detections (VirusTotal)
Detection Names (app) Combo Cleaner (Application.AdSearch), Jiangmin (AdWare.Script.gh), Kaspersky (Not-a-virus:HEUR:AdWare.Script.AdSearch.gen), Zillya (Adware.AdSearch.Script.1), Full List Of Detections (VirusTotal)
Related Domains ukenthascap[.]xyz
Detection Names (ukenthascap[.]xyz) alphaMountain.ai (Suspicious), Full List Of Detections (VirusTotal)
Serving IP Address (ukenthascap[.]xyz) 172.67.131.109
Rogue Process Name Prime app Copyright © (process name may vary)
Symptoms Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution Methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner
To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

Ads Skipping, Watch It, and Video Ad Skipper are just a couple examples of the adware we have analyzed recently. Advertising-supported software usually appears legitimate and offers "useful" and "advantageous" functions. However, these functions seldom work as promised, and in most cases - they do not work at all. Therefore, not only is adware useless, but it also poses a threat to device integrity and user privacy.

How did Prime install on my computer?

We downloaded Prime from a deceptive download webpage. Adware is commonly distributed through misleading/scam sites. Most users enter such pages via redirects caused by websites using rogue advertising networks, mistyped URLs, spam browser notifications, intrusive adverts, or installed adware (with webpage force-opening abilities).

Bundling - pre-packing regular program installers with unwanted/malicious additions - is also employed in advertising-supported software distribution. Download from untrustworthy channels (e.g., freeware and third-party sites, P2P sharing networks, etc.) and rushed installations (e.g., used "Easy/Quick" settings, etc.) - increase the risk of allowing bundled content into the device.

Intrusive advertisements are used to proliferate adware as well. Once clicked on, some of these ads can execute scripts to make downloads/installations without user permission.

How to avoid installation of adware?

We strongly advise researching software and downloading only from official/verified channels. When installing, it is important to read terms, inspect possible options, use the "Custom" or "Advanced" settings, and opt-out of all supplements.

Additionally, it is crucial to be vigilant when browsing - since illegitimate and malicious content typically appears innocuous. For example, intrusive adverts look harmless yet redirect to unreliable/questionable websites (e.g., gambling, adult-dating, pornography, etc.).

If you experience such advertisements/redirects, check the system and immediately remove all suspect applications and browser extensions/plug-ins. If your computer is already infected with Prime, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this adware.

Screenshot of Prime adware's installation setup contents:

Prime adware installer contents

Screenshots of Prime adware's processes on Windows Task Manager (process names: "Prime app Copyright ©" and "Prime ltd. Copyright ©", "Prime Tech © 2022", "Prime Technologies Copyright © all rights reserved"):

Prime adware process on Task Manager (Prime app Copyright © - process name) Prime adware process in Task Manager - Prime ltd. Copyright © Prime adware process in Task Manager - Prime Tech © 2022 Prime adware process in Task Manager - Prime Technologies Copyright © all rights reserved

Screenshot of the deceptive websites used to promote Prime adware:

Website promoting Prime adware 1 Website promoting Prime adware 2 Prime adware-promoting website (2022-05-09) Prime adware-promoting website (2022-05-17)

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Prime adware removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Prime adware uninstall via Control Panel

In the uninstall programs window, look for "Prime", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application (which causes Prime ads), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove Prime adware from Internet browsers:

At time of research, Prime did not install its browser plug-ins on Microsoft Edge, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.

Video showing how to remove potentially unwanted browser add-ons:

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing Prime  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing Prime ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the ads by prime, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing Prime ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing Prime ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with ads by prime removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the ads by prime, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Post a comment:
If you have additional information on ads by prime or it's removal please share your knowledge in the comments section below.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware can decrease browsing quality and system performance. This software typically has data tracking functionalities, which make it a privacy threat. Furthermore, adware-delivered ads promote deceptive/malicious material that can cause severe issues (e.g., system infections, financial losses, etc.).

What does adware do?

Adware stands for advertising-supported software. Its primary functionality is to enable the placement of various advertisements on visited websites and/or other interfaces. Additionally, adware may be capable of force-opening sites and gathering private data.

How do adware developers generate revenue?

Adware developers generate most of their revenue in the form of commissions from affiliate programs earned for the promotion of various websites, products, software, services, and similar.

Will Combo Cleaner remove Prime adware?

Yes, Combo Cleaner will scan your system and eliminate the adware-type applications present. It must be mentioned that manual removal (unaided by security programs) might be ineffective. Since in some instances, even after the adware itself has been (manually) removed - file leftovers remain hidden in the system. What is more, such remnants can continue running and causing issues. Therefore, removing adware thoroughly - is paramount.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by Prime QR code
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To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.