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How to remove MomentTech adware and the advertisements it delivers

Also Known As: Ads by MomentTech
Type: Mac Virus
Damage level: Medium

What is MomentTech?

Our research team discovered the MomentTech app during a routine inspection of new submissions to VirusTotal. After inspecting this application, we determined that it operates as advertising-supported software (adware). It is pertinent to mention that MomentTech belongs to the AdLoad malware family.

MomentTech adware

MomentTech adware overview

Adware is designed to run intrusive advertisement campaigns. In other words, it enables the placement of various ads on visited websites and/or other interfaces. These adverts promote scams, untrustworthy/harmful software, and malware. Some intrusive advertisements can make stealthy downloads/installations – when clicked.

Note that any legitimate products encountered through adware-displayed adverts are unlikely to be promoted by their actual developers. Instead, this endorsement is undertaken by scammers abusing the products' affiliate programs in order to obtain illegitimate commissions.

Advertising-supported software might need specific conditions to deliver intrusive ad campaigns, such as compatible browser/system or user geolocation, visits to particular sites, etc. Even if MomentTech does not display adverts – its presence on a system endangers device and user safety.

AdLoad adware often has browser hijacker traits, and this might be true of MomentTech. However, this app did not exhibit such qualities during our analysis.

Furthermore, this rogue application likely spies on users' browsing activity and collects sensitive information. Data of interest may include: visited URLs, viewed pages, searched queries, usernames/passwords, personally identifiable details, credit card numbers, and so forth. The gathered information can be sold to third-parties (potentially, cyber criminals).

To summarize, the presence of software like MomentTech on devices can result in system infections, severe privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Ads by MomentTech
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:AdAgent-DH [Adw]), Combo Cleaner (Trojan.Generic.32421879), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.G), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Searchproxy.f), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

We have analyzed countless adware samples; PrimaryServiceSearchDigitalSectionFractionControlTrackAnalyser, AdvancedHelper are merely some examples. Advertising-supported software typically appears legitimate, ordinary, harmless, and handy. However, it rarely works as promised, and in most cases – its features are utterly nonoperational.

How did MomentTech install on my computer?

"Bundling" – packing regular program installation setups with unwanted/malicious additions – is used to proliferate adware. Download from untrustworthy sources (e.g., unofficial and third-party websites, Peer-to-Peer sharing networks, etc.) and rushing through installation processes – increase the risk of inadvertently allowing bundled content into the system.

Intrusive advertisements proliferate adware as well. Once clicked on, some of the ads can execute scripts to perform downloads/installations without user consent. Fake Adobe Flash Player updaters/installers are also used in distribution.

Additionally, advertising-supported software can have "official" promotional webpages, and it is endorsed on scam sites. Users typically access these pages through redirects caused by websites using rogue advertising networks, spam browser notifications, intrusive ads, misspelled URLs, or installed adware (with browser force-opening abilities).

How to avoid installation of adware?

We strongly recommend researching software and downloading it only from official/verified channels. It is crucial to approach installation with care, e.g., by reading terms, exploring possible options, using the "Custom/Advanced" settings, and opting-out of supplementary apps, extensions, tools, etc.

We advise being cautious when browsing since fake and malicious content typically appears legitimate. For example, intrusive adverts may look ordinary/harmless – however, they redirect to unreliable/questionable websites (e.g., pornography, gambling, adult-dating, etc.).

If you keep encountering these advertisements/redirects, check the device and immediately remove all dubious applications and browser extensions/plug-ins. If your computer is already infected with MomentTech, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once MomentTech adware's installation is over:

Pop-up displayed once MomentTech installation is complete

MomentTech adware's installation folder:

MomentTech adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove MomentTech adware using Combo Cleaner:

MomentTech adware removal:

Remove MomentTech-related potentially unwanted applications from your "Applications" folder:

Manual removal of malicious Mac applications

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware can diminish the browsing experience and system performance. It usually has data-tracking functionalities and, as such, is considered to be a privacy threat. Furthermore, this software displays ads that endorse deceptive/malicious content, which can cause severe problems (e.g., system infections, financial losses, etc.).

What does adware do?

Adware stands for advertising-supported software. It displays ads on various interfaces. Additionally, the software may be capable of force-opening websites and collecting private data.

How do adware developers generate revenue?

Adware developers primarily generate revenue via affiliate programs by promoting various websites, applications, products, services, and other content.

Will Combo Cleaner remove MomentTech adware?

Yes, Combo Cleaner will scan your computer and eliminate detected adware-type apps. Note that manual removal (performed without the aid of security software) might be ineffective. In some cases, even after the advertising-supported software is removed – leftover files stay hidden within the system. What is more, these remnants can continue to run and cause problems. Therefore, it is essential to eliminate adware thoroughly.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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