What kind of scam is "QuickBooks Payment Is On The Way"

What kind of email is "QuickBooks Payment Is On The Way"?

We have examined this email and concluded it is a phishing scam. It is made to look like an automated QuickBooks payment notification, luring recipients into clicking a link that opens a fake email login page. The goal is to steal account credentials. Anyone who receives this message should ignore and delete it.

"QuickBooks Payment Is On The Way" email scam overview

The email presents itself as an official payment notification from QuickBooks. It states that a payment has been processed and deposited into the recipient's account, and prompts them to review remittance details by opening an attached PDF or clicking the "VIEW REMITTANCE" button.

Clicking that button leads to a fraudulent website at htmlbddhjghtnkcgjjhhjdhtml-dpptwqylzrhe.edgeone[.]dev. As seen in the screenshot, the page is styled as a "Gmail Secured Portal," featuring the Google logo and a standard username-and-password sign-in form.

This site is designed to adapt based on the victim's email domain. A Gmail user sees a fake Gmail login; someone using a different email provider is likely to see a page that mimics their service instead. The idea is to make the fake portal feel familiar.

Any credentials submitted on that page are handed directly to the cybercriminals behind the campaign. With access to a victim's email account, scammers can take over linked services, reset passwords elsewhere, steal personal data, and commit identity theft.

It is important to note that Intuit and QuickBooks have absolutely no connection to this scam. Cybercriminals simply exploit their well-known branding to make the fraudulent email appear trustworthy and legitimate.

Email scams in general

To summarize, this email is a phishing scam impersonating QuickBooks to harvest email account credentials. Victims who provide their login details on the fake portal give scammers full access to their inbox. The email should be ignored and removed without clicking any links.

It is worth noting that campaigns like this are sometimes also used to distribute malware through malicious attachments or links embedded in the message.

More examples of similar email scams are cPanel Blocked Sign-In Attempt, Review And Sign Contract Purchase Agreement, and Drawings And Documents.

How do spam campaigns infect computers?

Cybercriminals often distribute malware by attaching harmful files to emails. Common attachment types include executables, Microsoft Office and PDF documents, archives like ZIP or RAR, and JavaScript files. Opening such a file - or enabling features such as malicious macro commands within a document - can trigger a malware installation.

Some spam emails skip attachments and instead include links pointing to malicious websites. These sites may automatically download malware or prompt the visitor to run a harmful file manually. Either way, some form of user action is almost always required before a system is compromised.

How to avoid installation of malware?

Treat all unexpected emails with caution, especially those urging you to click links or open attachments. Be particularly skeptical of messages impersonating banks, payment platforms, or well-known software brands. If an email is unsolicited and asks for any action, verify its legitimacy before proceeding.

Only download software from official developer websites and trusted app stores. Steer clear of torrent sites, third-party download portals, and tools marketed as software cracks or key generators. These are common distribution points for malware bundled alongside seemingly useful programs.

Keep your operating system and all applications updated regularly, and make sure a reputable antivirus solution is installed and active. If you have already opened a suspicious file from an email, we recommend running a scan with Combo Cleaner Antivirus for Windows to detect and remove any threats present.

Text presented in the "QuickBooks Payment Is On The Way" email letter:

Subject: QuickBooks Payment Confirmation - Remittance Attached

QuickBooks Payment Notification

A payment is on the way

This is an automated notification to inform you that a payment has been successfully processed and deposited into your account. See attached remittance details below.

PAYMENT_REMITTANCE.pdf
PDF Document • 763 KB

The funds should be available in your account based on your bank's processing schedule.

Please do not reply to this email, as this is an automated message.

This is an automated notification. Please do not reply to this message.

[VIEW REMITTANCE]

© 2026 Intuit QuickBooks. All rights reserved.

A fake email login page used in this scam:

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Quick menu:

• What is QuickBooks Payment Is On The Way phishing scam?
• Types of malicious emails.
• How to spot a malicious email?
• What to do if you fell for an email scam?

Types of malicious emails:

Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

• Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
• Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
• Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
• Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows. 

Example of a spam email:

What to do if you fell for an email scam?

• If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
• If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
• If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
• If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using  Combo Cleaner Antivirus for Windows.
• Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

Cybercriminals distribute phishing emails in bulk operations, sending identical messages to thousands of addresses at once. These addresses are typically harvested through data breaches, fake websites, and other collection methods. The emails are not personally targeted.

I have provided my personal information when tricked by this email, what should I do?

If you entered your email password on the fake login page, change it right away. Do the same for any other account where you use the same password. If financial details or identification data were also shared, notify the relevant institutions or authorities immediately.

I have downloaded and opened a malicious file attached to an email, is my computer infected?

The risk depends on the file type. Executable files (.exe, .run, etc.) generally compromise a device the moment they are opened. Documents such as PDFs or Word files are less immediately dangerous but may activate malware if the user enables macros or runs an embedded installer.

I have read the email but did not open the attachment, is my computer infected?

No, simply reading an email does not cause infection. A system is only put at risk when a user opens an attachment or clicks a link and then interacts with whatever it delivers. Reading without engaging is safe.

Will Combo Cleaner remove malware infections that were present in email attachment?

Combo Cleaner is built to detect and remove a wide range of known malware. Running a full system scan is strongly recommended, as more sophisticated threats may conceal themselves deep within the system and require thorough examination to be fully identified and eliminated.