Written by Tomas Meskauskas on
What is Chatzum Toolbar and how to remove it?
What is Chatzum?
Chatzum toolbar is a browser add-on, which enhances Facebook's photo viewing experience - it magnifies photos when hovering over them. While this function can be useful for social network users, Chatzum is categorized as an unwanted program, due to its deceptive methods of installation and also for not providing a full uninstall facility. By default, when installed on your computer, Chatzum toolbar automatically changes your browser's homepage to search.chatzum.com
The search engine presented within this new homepage is powered by Google search, with slight modifications, making sponsored results difficult to distinguish from organic ones. Furthermore, if you decide to remove Chatzum toolbar, it is necessary to take several manual steps before this toolbar is removed from all of your Internet browsers. The uninstall process via your operating system control panel will not revert your browser settings to the default - your homepage will remain set at search.chatzum.com and your browsers will retain this toolbar. Chatzum toolbar is not a virus, but rather, a toolbar employing a deceptive strategy to prevent computer users from fully uninstalling it using Control Panel. If you have not willingly installed this toolbar, or did so inadvertently, remove it from your computer immediately.
Chatzum toolbar can be downloaded from its homepage or through software distribution websites. This toolbar can also come as part of a bundle of free downloadable sofware. To avoid installing Chatzum toolbar, or other similar unwanted toolbars inadvertently, always carefully study the installation windows for software (especially free software) that you have downloaded from the Internet. If you install your software recklessly (by just clicking 'next' in the installation process), your Internet browsers can easily be crowded with unwanted toolbars such as Chatzum. To remove this browser add-on from your PC, use these removal instructions.
- What is Chatzum?
- STEP 1. Uninstall ChatZum Toolbar application using Control Panel.
- STEP 2. Remove Chatzum add-on and homepage from Internet Explorer.
- STEP 3. Remove Chatzum plugin and homepage from Google Chrome.
- STEP 4. Remove Chatzum extension and homepage from Mozilla Firefox.
- STEP 5. Remove Chatzum Toolbar from Safari.
Chatzum Toolbar removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "Chatzum toolbar", select this entry and click " Uninstall" or "Remove"
After uninstalling ChatZum Toolbar, scan your computer for any remaining unwanted components. Use recommended malware removal software.
ChatZum Toolbar removal from browsers:
Video demonstrating how to remove potentially unwanted browser add-ons:
Uninstalling the ChatZum Toolbar is not adequate; remove the remaining unwanted components from your Internet browsers manually.
Remove malicious add-ons from Internet Explorer:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for Zako Solutions LTD related entries (ChatZum Toolbar, TBSB09850) and disable them.
After removing the add-ons, change your homepage from search.chatzum.com to your preferred domain - Click on the "gear" icon (at the top right corner of Internet Explorer) select "Internet Options", in the opened window remove search.chatzum.com and enter your preferred domain, which will open each time you launch Internet Explorer.
If you continue to have problems with removal of the chatzum toolbar, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate "ChatZum.com" and "New Tab", select them and click on the trash can icon.
To change your homepage from search.chatzum.com to you preferred domain, click the Chrome menu icon (at the top right corner of Google Chrome) select "Settings". In the "On startup" section, click "set pages", hover your mouse over ChatZum Search and click the x symbol. Now you can add your preferred website as your homepage.
If you continue to have problems with removal of the chatzum toolbar, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Tools. From the opened menu, select Extensions. In the opened window, select Settings (at the left corner of the screen). Scroll down to the bottom of the screen. Click the Show advanced settings… link.
After scrolling to the bottom of the screen, click the Reset browser settings button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable "ChatZum Toolbar".
To reset your homepage click on the Firefox menu (at the top right corner of the main window) then select "Options", in the open window, remove search.chatzum.com and enter your preferred domain.
Computer users who have problems with chatzum toolbar removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click the Open Help Menu icon,
Select Troubleshooting Information.
In the opened window, click the Reset Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Reset button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
A browser hijacker is a type of adware that alters user's Internet browser settings by changing one's homepage and default Internet search engine to some unwanted website. Most commonly this type of adware infiltrates user's operating system through free software downloads. While browser redirects might seem as a low risk security infection, computer users should know that the websites to which they are being redirected to commonly contain deceptive online advertisements and the Internet search engine that is presented in such websites might return shady Internet search results. Using such websites for one's daily Internet searches might easily end up in privacy issues, identity theft or malware infections.
A computer that is affected by a browser hijacker is exposed to high risk security infections. To prevent further privacy and security issues it's recommended removing any Internet browser settings altering adware as soon as possible. To avoid installation of search.chatzum.com be very attentive when downloading and installing free software.
If your download is managed by a download client be sure to opt out of installing advertised toolbars or applications that seek to change your homepage and default Internet search engine. Some of the mentioned free software download clients don't allow downloading the chosen free program if user decides to decline installation of it's offered toolbars, in such cases it's recommended to cancel the installation and look for an alternative download source.
Symptoms indicating that your Internet browsers are affected by a browser hijacker: your homepage and/or default Internet search engine is changed, appearance of new toolbars, slow performance of Internet browsers, new Bookmarks or Favorites added, you can't change your homepage or default search engine, you see online ads on your screen that are not served by the website, you get redirected to pages you never intended to visit.
If you are experiencing problems while trying to remove search.chatzum.com from your Internet browsers, please ask for assistance in our malware removal forum.
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