Chatzum toolbar

Also Known As: Search.chatzum.com Redirect
Distribution: Low
Damage level: Medium

What is Chatzum Toolbar and how to remove it?

What is Chatzum?

Chatzum toolbar is a browser add-on, which enhances Facebook's photo viewing experience - it magnifies photos when hovering over them. While this function can be useful for social network users, Chatzum is categorized as an unwanted program, due to its deceptive methods of installation and also for not providing a full uninstall facility. By default, when installed on your computer, Chatzum toolbar automatically changes your browser's homepage to search.chatzum.com

Chatzum toolbar

The search engine presented within this new homepage is powered by Google search, with slight modifications, making sponsored results difficult to distinguish from organic ones. Furthermore, if you decide to remove Chatzum toolbar, it is necessary to take several manual steps before this toolbar is removed from all of your Internet browsers. The uninstall process via your operating system control panel will not revert your browser settings to the default - your homepage will remain set at search.chatzum.com and your browsers will retain this toolbar. Chatzum toolbar is not a virus, but rather, a toolbar employing a deceptive strategy to prevent computer users from fully uninstalling it using Control Panel. If you have not willingly installed this toolbar, or did so inadvertently, remove it from your computer immediately.

Chatzum toolbar can be downloaded from its homepage or through software distribution websites. This toolbar can also come as part of a bundle of free downloadable sofware. To avoid installing Chatzum toolbar, or other similar unwanted toolbars inadvertently, always carefully study the installation windows for software (especially free software) that you have downloaded from the Internet. If you install your software recklessly (by just clicking 'next' in the installation process), your Internet browsers can easily be crowded with unwanted toolbars such as Chatzum. To remove this browser add-on from your PC, use these removal instructions.

Quick menu:

Chatzum Toolbar removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

chatzum uninstall

In the uninstall programs window, look for "Chatzum toolbar", select this entry and click " Uninstall" or "Remove"

After uninstalling ChatZum Toolbar, scan your computer for any remaining unwanted components. Use recommended malware removal software.


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ChatZum Toolbar removal from browsers:

Video demonstrating how to remove potentially unwanted browser add-ons:

Uninstalling the ChatZum Toolbar is not adequate; remove the remaining unwanted components from your Internet browsers manually.

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

chatzum toolbar internet explorerClick on the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for Zako Solutions LTD related entries (ChatZum Toolbar, TBSB09850) and disable them.

After removing the add-ons, change your homepage from search.chatzum.com to your preferred domain - Click on the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer) select "Internet Options", in the opened window remove search.chatzum.com and enter your preferred domain, which will open each time you launch Internet Explorer.

Optional method:

If you continue to have problems with removal of the search.chatzum.com redirect, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

chatzum toolbar google chrome

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions".  Locate "ChatZum.com" and "New Tab", select them and click on the trash can icon.

To change your homepage from search.chatzum.com to you preferred domain, click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome) select "Settings". In the "On startup" section, click "set pages", hover your mouse over ChatZum Search and click the x symbol. Now you can add your preferred website as your homepage.

Optional method:

If you continue to have problems with removal of the search.chatzum.com redirect, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

chatzum toolbar firefox

Click on the Firefox menu firefox menu icon (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable "ChatZum Toolbar".

To reset your homepage click on the Firefox menu firefox menu icon (at the top right corner of the main window) then select "Options", in the open window, remove search.chatzum.com and enter your preferred domain.

Optional method:

Computer users who have problems with search.chatzum.com redirect removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click the Open Help Menu icon, firefox help menu

Resettings Mozilla Firefox settings to default - accessing settings window

Select Troubleshooting Information.

Resetting Mozilla Firefox settings to default - accessing

In the opened window, click the Reset Firefox button.

Resetting Mozilla Firefox settings to default - clicking the

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Reset button.

Resetting Mozilla Firefox settings to default - confirming settings reset

safari browser logoRemove malicious extensions from Safari:

Removing browser hijackers from safari step 1 - accessing preferences

Make sure your Safari browser is active and click Safari menu, then select Preferences...

removing browser hijacker from safari step 2 - removing extensions

In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.

Removing browser hijackers from safari step 3 - changing homepage

In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.

removing browser hijackers from safari step 4 - changing the default Internet search engine

In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Summary:

declining installation of browser hijackers while downloading free software sampleA browser hijacker is a type of adware that alters user's Internet browser settings by changing one's homepage and default Internet search engine to some unwanted website. Most commonly this type of adware infiltrates user's operating system through free software downloads. If your download is managed by a download client be sure to opt out of installing advertised toolbars or applications that seek to change your homepage and default Internet search engine.

Removal assistance:
If you are experiencing problems while trying to remove search.chatzum.com redirect from your Internet browsers, please ask for assistance in our malware support forum.

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