Surf and Keep removal instructions
What is Surf and Keep?
The Surf and Keep browser plugin promises to save time and money whilst shopping online. This browser add-on automatically scans for coupons, deals, and promotions, providing online shoppers with the benefit of comparison and enabling them to purchase products and services that suit their budgets. Note that while such functionality may seem legitimate, many Internet users refer to Surf and Keep as a virus or malware. These negative associations are made since this browser plugin installs on users' Internet browsers (Internet Explorer, Google Chrome, and Mozilla Firefox) without their consent, and furthermore, the add-on generates intrusive coupon and deals ads. Unwilling installation of this extension is caused by deceptive free software download websites, which employ 'download clients' to monetize their free services.
Computer users who download free software often do not pay close enough attention to the downloading and installation phases, and thus, inadvertently install various potentially unwanted applications, including Surf and Keep. Installation of this adware causes diminished browser performance, intrusive coupon ads, and may lead to privacy issues since this plugin tracks users' browsing habits. If you observe ads by Surf and Keep, you are advised to eliminate this adware infection from your Internet browser/s.
Surf and Keep is similar to other adware distributed using a deceptive software marketing method called 'bundling', including, for example, Kozaka, Scorpion Saver, amongst many others. To protect your Internet browsers from these potentially unwanted applications, users should be attentive when downloading and installing free software. If your download is managed by a download client, opt-out of installation of advertised browser extensions by clicking the 'decline' button. When installing the downloaded program, choose the 'Advanced' or 'Custom' installation options - this will reveal any suggested installation of bundled browser plugins.
Below is a screenshot of a free software 'installer' used to distribute Surf and keep adware:
Note how developers of this freeware hide the 'decline' button, which can be used to opt-out of installation of Surf and Keep adware. If you have unwillingly installed this potentially unwanted application, use the removal guide provided to eliminate it from your Internet browser/s.
- What is Surf and Keep?
- STEP 1. Uninstall ss helper and ssurf andd keep applications using Control Panel.
- STEP 2. Remove Surf and Keep add-on from Internet Explorer.
- STEP 3. Remove Surf and Keep plugin from Google Chrome.
- STEP 4. Remove Surf and Keep extension from Mozilla Firefox.
- STEP 5. Remove Surf and Keep extension from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Surf and Keep removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for "ss helper" and "ssurf andd keep", select these entries and click "Uninstall" or "Remove".
After uninstalling Surf and Keep, scan your computer for any remaining unwanted components or possible malware infections. Recommended malware removal software.
Download recommended remover for
Surf and Keep Ads
1) Download and install 2) Run system scan 3) Enjoy your clean computer!
Remove Surf and Keep from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for "ssurf andd keep" and disable it.
If you continue to have problems with removal of the surf and keep ads, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate: "ssurf andd keep", select it and click the trash can icon.
If the Surf and Keep extension is greyed-out and you cannot remove it ("This extension is managed and cannot be removed or disabled"), please follow this removal guide - how to remove a managed Google Chrome extension?
If you continue to have problems with removal of the surf and keep ads, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable this add-on: "ssurf andd keep".
Computer users who have problems with surf and keep ads removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious add-ons from Microsoft Edge:
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), and select Settings.
In the opened tab, click the "Choose what to clear" button.
Click Show more and select everything, and then click the "Clear" button.
- If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove surf and keep ads from your computer, please ask for assistance in our malware support forum.
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