PremierOpinion Surveys

PremierOpinion removal instructions

What is PremierOpinion?

Created by VoiceFive Inc, the PremierOpinion program claims to help users to express their opinions about products and services that matter most to them. By participating in online research, PremierOpinion members have the opportunity to influence leading companies while earning cash rewards, gift cards, or entries into valuable sweepstakes. While this functionality may seem legitimate, be aware that the PremierOpinion app is categorized as adware or a potentially unwanted application since it displays surveys on various shopping websites. Many users report that this browser plug-in was installed on their Internet browsers (Internet Explorer, Google Chrome, and Mozilla Firefox) without their consent, and furthermore, many experience diminished browser performance as a result. The developers of the PremierOpinion app employ a deceptive software marketing method called 'bundling' for distribution.

Unwilling installation of this adware is often a consequence of not paying close enough attention when downloading and installing free software. Be aware that many download websites and freeware developers bundle their free downloads and programs with additional promoted software such as toolbars, browser add-ons, etc to monetize incoming web traffic. If you do not pay close attention by checking each step during the freeware installation phase, you may inadvertently install PremierOpinionor or other adware. This plug-in is not technically a computer virus, however, it is categorized as adware and you are advised to remove it from your computer since it tracks users' Internet browsing activity. After successful installation, PremierOpinion tracks IP addresses, websites visited (and interactions with those sites), Internet search terms, videos viewed, products purchased from online shops, form data, content downloaded or uploaded, and other software and hardware information that can be personally identifiable. This tracking can result in privacy issues and identity theft.

A previous variant of PremierOpinion named RelevantKnowledge:

Most adware is distributed via small programs called 'download managers' within freeware download websites such as download.com, soft32.com, softonic.com, amongst many others. PremierOpinion adware is similar to other potentially unwanted programs that are distributed via free software downloads. Examples include Consumer Input, PicRec, Easy Deals, and SelectNGo. Most freeware download websites employ download managers to monetize their free services by offering installation of promoted browser extensions together with the chosen free software. Thus, careless download and installation of free software may lead to adware or malware infections. This situation can be prevented by closely inspecting each step of the freeware download process and never accepting installation of any additional applications offered. If you are installing downloaded software, select the 'Custom' or 'Advanced' installation options, rather than 'Typical' or 'Quick' - this will reveal any bundled applications listed for installation and enable you to decline them. Computer users who have installed PremierOpinion should follow this removal guide to eliminate this adware from their Internet browsers.

Deceptive free software installer distributing PremierOpinion potentially unwanted application to Mac users:

Deceptive free software installers used in PremierOpinion (at time of testing PremierOpinion was presented as RelevantKnowledge) adware distribution (Windows Users):

PremierOpinion adware generating intrusive online surveys:

PremierOpinion Surveys adware's process ("Survey") in Windows Task Manager:

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Quick menu:

• What is PremierOpinion?
• STEP 1. Uninstall PremierOpinion application using Control Panel.
• STEP 2. Remove PremierOpinion ads from Internet Explorer.
• STEP 3. Remove PremierOpinion advertisements from Google Chrome.
• STEP 4. Remove PremierOpinion survey pop-ups from Mozilla Firefox.
• STEP 5. Remove PremierOpinion extension from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

PremierOpinion adware removal:

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window: look for "PremierOpinion", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program (which causes PremierOpinion surveys), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove PremierOpinion adware from Internet browsers:

At time of research, PremierOpinion installed no browser plug-ins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed browser add-ons and remove them. Note that by default, there should be no browser extensions.

Optional method:

If you continue to have problems with removal of the premieropinion or relevantknowledge adware, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome icon (at the top right corner of Google Chrome), select "Tools" and click on "Extensions". Locate any recently-installed (potentially unwanted) browser add-ons and click the trash can icon.

Optional method:

If you continue to have problems with removal of the premieropinion or relevantknowledge adware, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plugins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove any recently-installed add-ons. Note that by default, the extensions list in Firefox is empty.

Optional method:

Computer users who have problems with premieropinion or relevantknowledge adware removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the premieropinion or relevantknowledge adware, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove premieropinion or relevantknowledge adware from your computer, please ask for assistance in our malware support forum.

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