Ads by Customer Promos

What is Customer Promos?

The developers (SuperWeb LLC) state that Customer Promos is a legitimate application that significantly improves the Internet browsing experience - "We're passionate about improving web by providing the best tools to enhance the browsing experience, from searching the web to comparing online deals to find the best prices.

We've combined all of our great ideas into the Customer Promos product suite, a FREE set of tools that work to make your browsing experience... better!" These fake promises often trick users into believing that Customer Promos is a legitimate and useful app, however, it is classed as adware and a potentially unwanted program (PUP).

This PUP infiltrates systems without users’ permission, generates intrusive online advertisements, and monitors browsing activity.

Following successful infiltration, Customer Promos generates pop-up, banner, interstitial, transitional, full-page, coupon, price comparison, search, and other similar advertisements. These are displayed using a ‘virtual layer’ and, thus, none originate from users' visited websites.

Third party ads often conceal underlying website content, thereby significantly diminishing the Internet browsing experience. Furthermore, some lead to untrusted sites containing malicious content - clicking them is risky and will result in high-risk adware or even malware infections.

Another downside of this program is data tracking. Customer Promos collects IP addresses, unique identifier numbers, website URLs visited, pages viewed, search queries, and other similar information relating to Internet browsing activity.

This information might contain personally identifiable details that SuperWeb LLC shares with third parties who often misuse personal data to generate revenue. Therefore, the presence of Customer Promos adware on your system may lead to serious privacy issues or even identity theft. You should uninstall this PUP immediately.

Customer Promos Privacy Policy statement regarding data collection:

We only share or sell your non-public personal information with non-affiliated third parties when we believe doing so is permitted by you or authorized by this Privacy Policy. In addition, the Company may share your personal information with our parent, subsidiary or affiliate companies without restriction.

Customer Promos is not the only application developed by SuperWeb LLC - this company has released hundreds of identical adware-type programs such as Facts Right, High Unite, Yula, and Search Window. All claim to be legitimate, however, none provide the functionality promised.

SuperWeb LLC aims to generate as much revenue as possible and, therefore, this company intentionally releases identical applications under different names to prevent detection by anti-spyware and anti-virus suites. In fact, Customer Promos, and other identical applications, merely generate intrusive ads and collect personally identifiable information.

How did Customer Promos install on my computer?

SuperWeb LLC employs a deceptive software marketing method called 'bundling' - stealth installation of rogue programs with regular software/apps. For this reason, many users install Customer Promos inadvertently. Users do not express enough caution when downloading and installing software.

Aware of this, developers intentionally hide this program within the 'Custom/Advanced' settings. By skipping this section, users expose their systems to risk of various infections and put their privacy at risk.

How to avoid installation of potentially unwanted applications?

The key to computer safety is caution. Do not rush the download or installation processes. By closely analyzing each step and opting-out of additionally-included programs, you will be able to protect your system from adware-type programs.

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Quick menu:

• What is Customer Promos?
• STEP 1. Uninstall Customer Promos application using Control Panel.
• STEP 2. Remove Customer Promos adware from Internet Explorer.
• STEP 3. Remove Customer Promos ads from Google Chrome.
• STEP 4. Remove 'Ads by Customer Promos' from Mozilla Firefox.
• STEP 5. Remove Customer Promos ads from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Customer Promos adware removal:

Windows 11 users:

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for "Customer Promos", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes Customer Promos ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove Customer Promos adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "Customer Promos", select this entry and click "Remove".

Optional method:

If you continue to have problems with removal of the customer promos adware, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate "Customer Promos", select this entry and click the trash can icon.

Optional method:

If you continue to have problems with removal of the customer promos adware, reset your Google Chrome browser settings. Click the Chrome menu icon  (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plug-ins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "Customer Promos".

Optional method:

Computer users who have problems with customer promos adware removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon  (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Optional method:

If you continue to have problems with removal of the customer promos adware, reset your Microsoft Edge browser settings. Click the Edge menu icon  (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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