"Mac Detected TAPSNAKE infection" Scam (Mac)

Also Known As: Mac Detected TAPSNAKE infection virus
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove Mac Detected TAPSNAKE infection from Mac?

What is Mac Detected TAPSNAKE infection?

"Mac Detected TAPSNAKE infection" is a fake error message displayed by a malicious website. Users often visit this website without their consent - they are redirected by potentially unwanted adware-type programs (PUPs). These apps usually infiltrate systems during installation of other software (bundling method). As well as causing unwanted redirects, adware continually delivers intrusive online advertisements and records information relating to web browsing activity.

Mac Detected TAPSNAKE infection adware

The "Mac Detected TAPSNAKE infection" error states that the computer has been infected and that restarting or shutting the system down can result in permanent data loss. Therefore, victims are encouraged to contact technical support via a telephone number (1-800-865-4168) provided. They supposedly then receive help in solving the issue. Be aware, however, that the "Mac Detected TAPSNAKE infection" error is fake, simply a scam - cyber criminals attempt to trick victims into calling, and paying for services that are not needed. Therefore, the "Mac Detected TAPSNAKE infection" error should be ignored. Adware-type applications employ a 'virtual layer' to generate pop-up, banner, coupon, and other similar ads. The virtual layer enables placement of third party graphical content on any site. Therefore, displayed ads often conceal underlying web content. Furthermore, some redirect to malicious websites - clicking them risks further computer infection. In addition, adware collects information relating to users' Internet browsing activity. The information (geo-locations, Internet Protocol addresses, search queries, URLs visited, etc.) might contain private details that developers share with third parties (potentially, cyber criminals) who misuse personal details to generate revenue. Therefore, the presence of data-tracking apps on your system can lead to serious privacy issues or even identity theft. Adware should be uninstalled immediately.

The Internet is full of adware-type applications. Examples include SurfBuyer, MediaDownloader, WishApp, and many others. They deliver promises to enable 'useful functionality', however, all adware is designed only to generate revenue for the developers. Claims to provide so-called 'useful features' are merely attempts to trick users to install. Rather than providing any significant value for regular users, adware-type apps collect personally identifiable information and deliver intrusive online advertisements.

How did Mac Detected TAPSNAKE infection install on my computer?

Adware-type applications are often distributed using a deceptive marketing method called "bundling" - stealth installation of potentially unwanted programs with regular software. Users often rush the download/installation processes. Aware of this, developers hide bundled programs within the "Custom/Advanced" settings of these procedures. By skipping steps, users expose their systems to risk of various infections and put their privacy at risk.

How to avoid installation of potentially unwanted applications?

There are two steps you should take to prevent system infiltration by PUPs. Firstly, never rush when downloading and installing software. Select the "Custom" or "Advanced" settings and carefully analyze each step. Secondly, decline offers to download/install additional applications and opt-out of those already included.

Text presented within the fake error pop-up:

Mac detected TAPSNAKE infection scam


**** Don’t Restart Your Computer **** Mac Detected TAPSNAKE infection, The Infections detected, indicate some recent downloads on the computer which in turn has created problems on the computer. Call Mac professionals at +1-800-865-4168 and share this code B2957E to the Technician to Fix This.


PLEASE DO NOT SHUT DOWN OR RESTART THE COMPUTER, DOING THAT MAY LEAD TO DATA LOSS AND POSSIBLE FAILURE OF THE OPERATING SYSTEM, AND POTENTIAL NON BOOTABLE DATA LOSS. CONTACT LIVE CERTIFIED TECHNICIANS TO RESOLVE THE ISSUE CALLING TOLL FREE: +1-800-865-4168

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Adware removal:

Remove Mac Detected TAPSNAKE infection-related potentially unwanted applications from your "Applications" folder:

mac adware removal from applications folder

Click the Finder icon. In the Finder window, select “Applications”. In the applications folder, look for “MPlayerX”,“NicePlayer”, or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove mac detected tapsnake infection virus related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar, choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware-generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example, “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Mac Detected TAPSNAKE infection virus homepage and default Internet search engine removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove mac detected tapsnake infection virus related Safari extensions:

safari browser preferences

Open Safari browser. From the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

Change your homepage:

changing homepage in safari browser

In the "Preferences" window, select the "General" tab. To set your homepage, type the preferred website URL (for example: www.google.com) in the Homepage field. You can also click the “Set to Current Page” button if you wish to set your homepage to the website you are currently visiting.

Change your default search engine:

changing the default Internet search engine in Safari browser

In the "Preferences" window, select the "Search" tab. Here you will find a drop-down menu labelled "Search engine:" Simply select your preferred search engine from the drop-down list.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove mac detected tapsnake infection virus related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

Change your homepage:

changing mozilla firefox homepage

To change your homepage, click the "Open Menu" (three horizontal lines) button and choose "Preferences" from the drop-down menu. To set your homepage, type the preferred website URL (for example: www.google.com) in the Homepage Page.

Change default search engine:

mozilla firefox about config

In the URL address bar, type "about:config" and click the "I'll be careful, I promise!" button.

changing mozilla firefox default Internet search engine

In the "Search:" field, type the name of the browser hijacker. Right click on each of the found preferences and click "Reset" from the drop-down menu.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove mac detected tapsnake infection virus related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

Change your homepage:

changing Google Chrome homepage

Click the "Chrome menu" (three horizontal lines) button and choose "Settings". In the "On Startup" section, click the "Set pages" link near to the "Open a specific page or set of pages" option. Remove the URL of the browser hijacker (for example trovi.com) and enter your preferred URL (for example, google.com).

Change default search engine:

changing the default Internet search engine in Google Chrome

Click the "Chrome menu" (three horizontal lines) button and choose "Settings". In the "Search" section, click the "Manage search engines..." button. In the opened window, remove the unwanted Internet search engine by clicking the "X" button next to it. Select your preferred Internet search engine from the list and click the "Make default" button next to it.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

Our malware removal guides are free. However, if you want to support us you can send us a donation.

Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Mac Detected TAPSNAKE infection virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Mac Detected TAPSNAKE infection virus on your mobile device.
We Recommend:

Get rid of Mac malware infections today:

▼ REMOVE IT NOW
Download Combo Cleaner for Mac

Platform: macOS

Editors' Rating for Combo Cleaner:
Editors ratingOutstanding!

[Back to Top]

To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.