Google Chrome Warning Alert Scam

Also Known As: "Google Chrome Warning Alert" virus
Type: Adware
Distribution: Moderate
Damage level: Medium

Google Chrome Warning Alert removal instructions

What is Google Chrome Warning Alert?

"Google Chrome Warning Alert" is a fake error message displayed by a malicious website that users often visit inadvertently - they are redirected by various potentially unwanted programs (PUPs) that infiltrate systems without consent. As well as causing redirects, PUPs deliver intrusive advertisements and continually record various user-system information.

Google Chrome Warning Alert adware

According to this error message, the computer has been infected with a type of "Pornographic malware". It is also stated that personal information (logins/passwords, etc.) is at risk, and that closing the pop-up will disable access to the computer. It goes on to say that the malware must be eliminated and victims are encouraged to contact Google's 'tech support' via a telephone number ("0-800-090-3913") provided. They are then supposedly guided through the malware removal process. Be aware, however, that "Google Chrome Warning Alert" is a scam. Criminals attempt to scare victims and trick them into paying for technical services that are not required. This malware does not exist and you should never attempt to contact these people. This error message can be removed simply by closing the web browser. As mentioned above, PUPs often generate pop-up, coupon, banner, and other similar advertisements. To achieve this, developers usually employ a "virtual layer" - a tool that enables placement of third party graphical content on any site. Therefore, the ads often conceal underlying website content, significantly diminishing the browsing experience. Furthermore, they can activate scripts that download/install malware or redirect users to other malicious websites. Therefore, clicking them risks further computer infections. PUPs also monitor browsing activity by gathering various user-system information. The collected data (IP addresses, URLs visited, pages viewed, search queries, etc.) might contain personal details that developers sell to third parties (potentially, cyber criminals) who misuse private information to generate revenue. Therefore, the presence of data-tracking apps can result in serious privacy issues or even identity theft. We strongly advise you to uninstall all PUPs immediately.

Threat Summary:
Name"Google Chrome Warning Alert" virus
Threat TypeAdware, Unwanted ads, Pop-up Virus
SymptomsSeeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution methodsDeceptive pop-up ads, free software installers (bundling), fake flash player installers.
DamageDecreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
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"Google Chrome Warning Alert" shares many similarities with You May Have Suspicious Activity On Your PC, Ransomware Detected, Security Warning, and dozens of other fake errors. As with Google Chrome Warning Alert, these also claim that the system is infected, missing files, or damaged in other similar ways. In fact, these claims are merely attempts to trick users into paying for unnecessary technical support. PUPs are often virtually identical. By offering various 'useful features', they attempt to give the impression of legitimacy, however, their only purpose is to generate revenue for the developers. Rather than providing any value for regular users, PUPs cause unwanted redirects (to promote various websites, most of which are fake search engines), deliver intrusive advertisements (via the "Pay Per Click" advertising model), and record user-system information (which is later sold to third parties).

How did adware install on my computer?

Most PUPs are distributed using a deceptive software marketing method called "bundling" - stealth installation of third party applications with regular (mostly free) software. Users often skip the download/installation steps. Aware of this, developers hide bundled apps within the "Custom" or "Advanced" settings. Skipping this section often leads to inadvertent installation of rogue apps. As mentioned above, PUPs are also distributed using intrusive online advertisements.

How to avoid installation of potentially unwanted applications?

To prevent this situation, be very cautious when browsing the Internet. Closely analyze each download/installation step and decline offers to install additional applications. In addition, never click displayed ads. Careless behavior is the main reason for computer infections.

Text presented within "Google Chrome Warning Alert" error:

Malicious Pornographic Spyware/Riskware Detected
Error #0x80072ee7
Please call us immediately Call Google Chrome at 0-800-090-3913
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent further damage to our network.
Your computer has alerted us that it has been infected with a Pornographic Spyware and risk ware. The following information is being stolen...
Call Google Chrome: 0-800-090-3913

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

Adware removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Google Chrome Warning Alert adware uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing Google Chrome Warning Alert ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing Google Chrome Warning Alert ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the "google chrome warning alert" virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing Google Chrome Warning Alert  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Removing Google Chrome Warning Alert ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "google chrome warning alert" virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing Google Chrome Warning Alert ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing Google Chrome Warning Alert ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "google chrome warning alert" virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the "google chrome warning alert" virus, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove "google chrome warning alert" virus from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on "google chrome warning alert" virus or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Google Chrome Warning Alert virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of "Google Chrome Warning Alert" virus on your mobile device.
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