Error 268D3-XC00037 Scam

Also Known As: Error 268D3-XC00037 virus
Type: Adware
Distribution: Low
Damage level: Medium

Error 268D3-XC00037 removal instructions

What is Error 268D3-XC00037?

"Error 268D3-XC00037" is a fake error similar to Windows Has Been Shutdown, Code 055BCCAC9FEC, Your Device Is Under Threat, and many others. This error is displayed by a malicious website. Users are redirected to this website by various potentially unwanted programs (PUPs) that infiltrate systems without permission. As well as causing redirects, potentially unwanted programs deliver various intrusive advertisements, gather information, and run unnecessary background processes.

Error 268D3-XC00037 adware

"Error 268D3-XC00037" claims that the system is infected with malware that poses a threat to your personal information (logins/passwords, credit card information, and so on) and that it must be eliminated immediately. Users are encouraged to contact "technical support" via a toll-free telephone number ("1-855-381-5333") provided. Victims are then supposedly guided through the malware removal process, however, "Error 268D3-XC00037" is fake and a scam - cyber criminals generate revenue by claiming to be certified technicians and tricking users into paying for support that is not required. The malware simply does not exist. Criminals often demand remote access to the caller's computer. Once connected, they install malware and change essential system settings. They then claim to "detect" additional issues and offer further help for an extra fee. For these reasons, never call the aforementioned telephone number. "Error 268D3-XC00037" can be removed simply by closing the web browser (preferably, via "Task Manager") or rebooting the system (some malicious sites use scripts that prevent users from closing the browser). Remember that after re-running the browser, you should not click "Restore Previous Session", since this will re-open the malicious website.

Potentially unwanted programs deliver various intrusive advertisements. Coupons, banners, pop-ups, and other ads are generated using tools that enable placement of third party graphical content on any site. The ads often conceal underlying website content, thereby significantly diminishing the Internet browsing experience. Furthermore, intrusive advertisements redirect to malicious websites and run scripts that download/install malware. Even an accidental click can lead to high-risk computer infections. Another downside is information tracking. PUPs continually record user-system information relating to browsing activity. Collected data typically includes personal details that PUP developers use to generate revenue - they sell information to third parties (potentially, cyber criminals). These people also aim to earn money, and there is a high probability that private details will be misused. As a result, users may encounter serious privacy issues. Some potentially unwanted programs mine cryptocurrencies or run other unnecessary processes in the background. By misusing resources without users' consent, PUPs significantly reduce overall system performance. You are advised to uninstall all potentially unwanted programs and scan the entire system with a legitimate anti-virus suite .

Threat Summary:
NameError 268D3-XC00037 virus
Threat TypeAdware, Unwanted ads, Pop-up Virus
SymptomsSeeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution methodsDeceptive pop-up ads, free software installers (bundling), fake flash player installers.
DamageDecreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Removal

To eliminate Error 268D3-XC00037 virus our malware researchers recommend scanning your computer with Spyhunter.
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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

As mentioned above, fake errors share many similarities. All claim that the system is corrupted (e.g., missing files, infected, and so on), however, these false claims are merely attempts to extort money from unsuspecting users. Potentially unwanted programs are all very similar. By offering "useful features", PUPs often trick users to install. Following infiltration, however, these rogue programs deliver no real value for regular users. PUPs pose a direct threat to your privacy and Internet browsing safety. These programs are designed only to generate revenue for the developers.

How did potentially unwanted programs install on my computer?

To proliferate PUPs, developers employ intrusive advertisements and a deceptive marketing method called "bundling". Due to the lack of knowledge and careless behavior of many users, PUPs typically infiltrate systems without permission. "Bundling" is stealth installation of third party apps together with regular (usually free) software. Developers do not properly disclose installations of PUPs. They hide them within various sections (e.g., "Custom/Advanced" settings) of the download/installation processes. Furthermore, many users skip these steps and click advertisements, often leading to inadvertent installation of rogue programs.

How to avoid installation of potentially unwanted applications?

The key to computer safety is caution. Therefore, to prevent this situation, pay close attention when browsing the Internet and, especially when downloading/installing software. Intrusive ads typically look legitimate, however, they are distinguishable, since most redirect to survey, gambling, pornography, and other dubious sites. If you experience these redirects, immediately eliminate all dubious applications and browser plug-ins. Carefully analyze each window of the download/installation dialogs, opt-out of all additionally-included programs, and decline offers to download/install them. We also recommend that you avoid using third party downloaders/installers, since criminals use them to proliferate PUPs ("bundling" method). Download software from official sources only, using a direct download link.

The appearance of "Error 268D3-XC00037" pop-up (GIF):

Error 268D3-XC00037 scam gif

Instant automatic removal of Error 268D3-XC00037 virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Error 268D3-XC00037 virus. Download it by clicking the button below:
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Quick menu:

Removal of potentially unwanted programs:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Error 268D3-XC00037 adware uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing Error 268D3-XC00037 ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing Error 268D3-XC00037 ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the error 268d3-xc00037 virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing Error 268D3-XC00037  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Removing Error 268D3-XC00037 ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the error 268d3-xc00037 virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing Error 268D3-XC00037 ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing Error 268D3-XC00037 ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with error 268d3-xc00037 virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove error 268d3-xc00037 virus from your computer, please ask for assistance in our malware support forum.

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