Your Computer Might Be Infected By Trojans removal instructions
What is Your Computer Might Be Infected By Trojans?
"Your Computer Might Be Infected By Trojans" is a fake error similar to Windows Malware Detected, Google Chrome Support Centre, System Activation KEY Has Expired, and many others. It is displayed by various rogue websites that users often visit inadvertently - they are redirected by intrusive advertisements (generated by other deceptive sites) or potentially unwanted programs (PUPs). In most cases, potentially unwanted programs infiltrate systems without permission. As well as causing redirects, they deliver intrusive advertisements and gather various sensitive data.
This error message states that the system might be infected with a number of trojan-type viruses, since the system's activation key has expired. It is also stated that personal data (logins/passwords, private messages, etc.) has been stolen. Therefore, users must immediately contact 'tech support' via a toll-free telephone number ("+18663079527") provided. "Your Computer Might Be Infected By Trojans" is a fake error and a scam. Cyber criminals attempt to scare and trick gullible users into calling and paying for tech support that is not required. Your computer is likely to be completely safe. Therefore, ignore "Your Computer Might Be Infected By Trojans" and never attempt to call the aforementioned telephone number. This error can be removed simply by closing the web browser, however, note that some rogue sites employ scripts that prevent users from closing browsing tabs/windows. In these cases, close the browser using Task Manager or simply restart the computer. After re-running the browser, do not restore the previous session, otherwise you will re-open the malicious websites.
Potentially unwanted programs deliver coupon, banner, pop-up, and other intrusive advertisements. To achieve this, developers employ various tools (e.g., "virtual layer") that enable placement of third party graphical content on any site. Therefore, delivered advertisements often conceal underlying website content, thereby significantly diminishing the browsing experience. In addition, intrusive advertisements might redirect to malicious websites and execute scripts that download and install PUPs (or even malware). Therefore, even a single accidental click can lead to various computer infections. Another important issue is information tracking. Potentially unwanted programs are notorious for recording information that includes personal details. Website URLs visited, pages viewed, queries entered into search engines, keystrokes, Internet Protocol (IP) addresses, Internet service providers (ISPs), geographic locations, and other collected data is later shared with third parties (potentially, cyber criminals). These people generate revenue by misusing private information. Therefore, the presence of information-tracking app(s) can lead to serious privacy issues or even identity. You are strongly advised to eliminate all potentially unwanted programs immediately.
As mentioned above, "Your Computer Might Be Infected By Trojans" shares many similarities with dozens of other fake errors. All claim that the system is damaged (e.g., infected, missing files or similar), however, these errors are designed only to help developers generate revenue in dubious ways. Potentially unwanted programs also share many similarities. By offering "useful features", PUPs attempt to give the impression of legitimacy, however, the only purpose of all PUPs is to generate revenue for the developers. Rather than giving any real value for regular users, PUPs pose a direct threat to your privacy and Internet browsing safety.
How did potentially unwanted programs install on my computer?
Some PUPs have official download/promotion websites, however, due to the lack of knowledge and careless behavior of many users, PUPs often infiltrate systems without consent. Developers proliferate these programs using intrusive advertisements and a deceptive marketing method called "bundling" (stealth installation of third party applications together with regular software/apps). Developers do not disclose PUP installations properly - they hide them within various sections (typically "Custom" or "Advanced" settings) of the download/installation processes. Furthermore, many users click various advertisements and skip download/installation steps - behavior that often leads to inadvertent installation of potentially unwanted programs.
How to avoid installation of potentially unwanted applications?
The key to computer safety is caution. Therefore, pay close attention when browsing the Internet and downloading/installing software. Remember that developers invest a great deal of time and resources into intrusive ad design, thereby making them seem legitimate. Once clicked, however, they redirect to dubious websites (gambling, adult dating, pornography, and so on). If you encounter these redirects, check the list of installed applications/browser plug-ins and eliminate any suspicious entries. Furthermore, select "Custom/Advanced" settings and carefully analyze each step of the download/installation processes. It is very important to opt-out of all additionally-included programs and decline offers to download/install them. Your software should be downloaded from official sources only, using direct download links. Most third party downloaders/installers are monetized using the "bundling" method (promoting PUPs) and, therefore, these tools should never be used.
Text presented in "Your Computer Might Be Infected By Trojans" pop-up:
Your computer is locked
Your computer with the IP address might infected by the Trojans - Because System Activation KEY has expired & Your information (for example, passwords, messages, and CCs) have been stolen, Call the Help Desk number +18663079527 to protect your files and identity from further damage.
'System Activation Error Code: 0x44578' Lock Screen. To immediate rectify issue and prevent data lose Please call Toll free: +18663079527
WARNING: Hard Drive Safety Delete Starting in minutes.
Toll free: +1-8663079527
The appearance of "Your Computer Might Be Infected By Trojans" pop-up (GIF):
- What is Your Computer Might Be Infected By Trojans?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted programs:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
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Remove rogue extensions from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the "your computer might be infected by trojans" virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the "your computer might be infected by trojans" virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with "your computer might be infected by trojans" virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious add-ons from Microsoft Edge:
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), and select Settings.
In the opened tab, click the "Choose what to clear" button.
Click Show more and select everything, and then click the "Clear" button.
- If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove "your computer might be infected by trojans" virus from your computer, please ask for assistance in our malware support forum.
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