Related.ai POP-UP Redirect

Also Known As: ClickAgy ads
Type: Adware
Distribution: Low
Damage level: Medium

Related.ai redirect removal instructions

What is related.ai?

The internet is full of rogue websites such as related.ai (mysuperapps.online, newstarads.com, and redirectal.com are other examples). This website redirects visitors to other untrustworthy and potentially malicious sites. Most visitors arrive at related.ai unintentionally, since they are redirected by potentially unwanted applications (PUAs). Users typically install PUAs accidentally. Furthermore, PUAs deliver ads and collect data.

related.ai pop-up

Following infiltration, potentially unwanted applications periodically force browsers to open a new window or a tab to cause redirects to the related.ai rogue website, which then causes additional redirects to other untrustworthy websites (about 2-3). It is likely that one of these websites will be malicious and might cause high-risk computer infections. Most PUAs also deliver intrusive unwanted ads (coupons, banners, surveys, etc.) that are displayed using tools that enable placement of third party graphical content on any site and conceal underlying content. Clicking them might cause redirects to more untrustworthy sites. Some of these ads can execute scripts that download and install potentially unwanted applications (or even malware). Furthermore, PUAs often collect data such as search queries, visited websites, geo-locations, Internet Protocol addresses, URLs of visited websites and other data. Some of the collected data might contain personal or sensitive information that is shared with third parties (potentially cyber criminals) and used to generate revenue. These actions might lead to privacy issues or even bigger problems such as identity theft. Furthermore, installed PUAs often run background tasks and affect computer performance. Therefore, we recommend that you uninstall all potentially unwanted applications from your computer immediately.

Some PUAs might have slightly different behavior, but most are identical and share the same goal: to generate revenue by collecting information, delivering intrusive ads, and causing unwanted redirects. PUA developers trick users into downloading them by offering various "useful" tools, but these applications provide none of the functionality promised (or give any other value).

How did adware install on my computer?

PUAs can be downloaded from their official websites, however, most users install them unintentionally - through clicked intrusive advertisements or during the installation process of other software. Developers often use "bundling" to trick users into installing PUAs. Bundling is a deceptive marketing method used to install potentially unwanted applications with other regular software. Information about these installations is not properly disclosed, since developers often hide bundled PUAs in "Custom", "Advanced" and other similar parts of the installation processes. Furthermore, many users skip installation steps. In doing so, they install their required software, but together with potentially unwanted applications.

How to avoid installation of potentially unwanted applications?

To stay safe and avoid rogue installations, download software using official and trustworthy sources. Do not use third party downloaders (or installers) or torrents to download software. When installing software, carefully analyze each dialog window - check "Custom", "Advanced" and other similar options of the installation process, deselect all unwanted software (offers to install it) and only then finish the installation. Avoid clicking intrusive ads even if they appear legitimate - not all are. Some intrusive ads may seem legitimate, however, once clicked, they redirect users to untrustworthy websites (potentially malicious). If you accidentally clicked one of these ads and were redirected to a suspicious website (gambling, pornography, adult dating, etc.), close the site immediately and remove any dubious extensions, add-ons, and plug-ins from your web browser, and unwanted programs from your computer. If your computer is already infected with rogue applications, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.

Instant automatic removal of ClickAgy ads: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of ClickAgy ads. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Adware removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

related.ai adware uninstall via Control Panel

In the uninstall programs window, look for any potentially unwanted applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application that causes related.ai redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing related.ai ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing related.ai ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the clickagy ads, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing related.ai  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing related.ai ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the clickagy ads, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing related.ai ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing related.ai ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with clickagy ads removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove clickagy ads from your computer, please ask for assistance in our malware support forum.

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